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Resort highlights

Activities:

Tennis Court Golf Course (within 2 miles) Canoeing
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Newest reviews for Fairmont Mayakoba

  • Anonymous
      Saudi Arabia
    August 25, 2014

    Good beach

    bad food and very expense, very unhelpful & unwelcoming staff.

    4.6

  • Alejandro
      Mexico
    August 23, 2014

    Very friendly staff, this is a prime luxury resort for those that seek to relax in the beach, excellent food and to escape all the city stress

    It is a bit far from playa del carmen town so it´s recommended to rent a car so you can go to the town in your own time and not have to pay taxi every time. Luckily they have a rental agency inside the resort

    9.6

  • Anonymous
      Spain
    August 18, 2014

    The hotel is very nice, well decorated and ample rooms. Personnel is outstanding serving.

    The food is overpriced and not really high standard. Ask always the cost of everything, since there are things in the hotel that cost.

    9.2

  • Leticia
      United States of America
    August 5, 2014

    Rooms were excellent , comfortable, spacious and very clean.

    Pools totally outdated, rooms too far from beach and too many young kids. No designated adult area. Service very slow at all restaurants.

    7.1

  • Anonymous
      United States of America
    August 3, 2014

    Beaches are amazing

    Slow internet

    9.6

  • Amit
      Israel
    July 26, 2014

    Service is amazing. Very worm and welcoming. Hotel pools and beach are beautiful.

    The hotel is a "family״ hotel. If you are looking for young people by the pool, this place isn't for you. It's a drive from Playa, but still far away compering to other good hotels.

    9.2

  • Faissal
      United States of America
    July 8, 2014

    You are stuck, dependent on the staff and disconnected from the local Mexican culture....

    6.7

  • Marcus
      United States of America
    June 24, 2014

    Beautiful property! The rooms are fantastic. The grounds are magnificent. The service was incredible.

    The food was great, but the prices were a tad high...I suppose that is to be expected. Ground transportation to and from the hotel is quite expensive. It is less expensive to rent a vehicle.

    10

  • Sohail
      Saudi Arabia
    December 27, 2013

    Excellent staff ( all are friendly and helpful all the time) Excellent views over the sea and mays rivers clean white sand beach and good water activities.

    9.6

  • Marcelo
      Brazil
    December 15, 2013

    This is the best hotel I have ever stayed in my life. Everything was perfect. Staff is friendly, food is excellent, service is great, room is big and comfortable, and the hotel area is amazing. I will for sure book Fairmont if I come back to Riviera Maya again.

    9.6

  • Nicola
      United Arab Emirates
    December 9, 2013

    Staff were very welcoming and call you by your name.Room was beautiful.Beach was great.Restaurant by the beach is just beautiful. Very secluded,feels like you're on your own island.

    I would have prefered to have a few things in the mini-bar rather than have to call for an in room delivery or visit the store

    9.2

  • Anonymous
      United Kingdom
    November 13, 2013

    The spacious room and the cleanliness, the food quality whether for breakfast and dinner and the different options for breakfast.

    Very far away from Playa del Carmen. We absolutely need a taxi. The service is too much. No entertainment in the evening. The staff who asks for extra tips because they consider it's not enough; Prices at the entrance of the restaurant mentioned in pesos, in the restaurant mentionned in USD and on the bill in pesos and then I paid in Euros. The staff who talk to the customers directly in English when my son lives in Mexico city. Not enough staff (only 2) at the reception at check out time. I waited for 15 minutes before getting the bill.

    7.9

  • Anonymous
      United States of America
    August 18, 2013

    Choice of swimming pools and beach.enjoyed the grounds of hotel.

    Restaurants were a little too similar in food choices.

    9.6

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