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Newest reviews for Hotel Faja de Oro

  • Mervyn
    July 22, 2014

    Room was clean In General Hotel was clean

    Bad smell like burning cheap oil coming from the kitchen/dining area. This is not a 4 start hotel it is more like a 2 star hotel No hot water and was not told by the check in that they had no hot water No food service was available or room service and it was only 10.30pm Bed is so hard and uncomfortable Use cheap Quality Towels Only provide each guest with one bath towel, no hand towels No Bath mats in Bathroom and in front of basin Has no transportation to and from the airport. If you need transportation they contact a Taxi Service who want to charge you 3 x the normal rate to go back to the airport


  • Clifford
      United States of America
    July 13, 2014

    The price was great, the room very large, the parking convenient and ease getting to and from the Benito Juarez airport (MEX) was good, as well.

    The place seems like a five-star hotel that lost its way with the decadence of the neighborhood. The noise passes easily from the outside in and between the floors. Very hard to sleep.


  • Monica
    May 6, 2014

    The room and Jacuzzi were really big! The food they serve is very good and at a fair price. The bathroom is nice. Very nice hotel for the price.

    The floor in bathroom and Jacuzzi area is very slippery, almost fell. Sheets have cigar burn holes. Pillowcases could be cleaner.


  • Oscar
      United States of America
    March 30, 2014

    upon arriving we had excellent customer service.

    we rented the room at 7 am for 8 hrs. we had the room till 3pm. At 11:00 am we kept being told to leave. we went downstairs and explained to staff our arrival time which she then confirmed was ok. and continued to display rude behavior. we still had our rest interrupted several times by calls.


  • Felipe
    March 7, 2014

    Very dark, around the hotel. Neighborhood is dangerous according to the taxi drivers.


  • Miranda
    February 26, 2014

    The location relative to the airport was great. It was perfect for a night stopover and great value for money.

    The staff were not particularly welcoming and did not make an effort to speak English.


  • Paul
      United States of America
    January 15, 2014

    Great place for short stays when getting between TAPO and the international airport. No problems, safe feeling place, easy to deal with front desk. Hot water and quiet room.


  • Rolando
      Costa Rica
    January 2, 2014

    Considering the chaotic city of Mexico, the location of this hotel is great! It's just 2 miles from international airport and about 5 from Puebla's highway (and other interstate).

    The neighborhood is not friendly, so I would not recommend to take a walk at night.


  • Francisco
    January 2, 2014

    the restaurant was closed for "holidays break". No proper alternative for food available


  • Jiri
      Czech Republic
    November 23, 2013

    internet big bed hot water

    noisy street noisy other hosts


  • Patrick
      United States of America
    October 13, 2013

    Very large room with a hot tub and the prices in the restaurant were great.

    Hotel is on a very busy street and there was traffic noise most of the night. Only two towels in the room.


  • Yiyun
    October 9, 2013

    Very good restaurant, low price, good food, long hour few metro stops to the center

    Receptionist doesn't speak English surroundings not good, under construction asked reception to book a taxi to the airport, however a private car came and charged at least 30% more


  • Armando
      United States of America
    September 9, 2013

    the stay


  • Lauren
      United Kingdom
    August 12, 2013

    Close to the airport and a good taxi service provided.

    The payment on my card read 2040 when it should have only been 450. He tried to cancel it but I then paid in cash. I will need to check my statement.


  • Zhuangwei
    August 3, 2013

    No English speaking staff


  • Anonymous
    July 4, 2013

    love hotel


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