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Newest reviews for Hotel Fontan Reforma

  • Benjamin
      United States of America
    August 20, 2014

    location and the view from my room

    hot water take too long to came out, some people make too much noise you can hear from your room.

    7.9

  • Claudia
      United States of America
    August 13, 2014

    Location was ok. I did not find neighborhood to be bad as some say. Near nice historic church and hat cinema next door. Wifi was working fine for us. Breakfast was good great view of city from top of hotel where breakfast served. Wait staff good.

    Bathroom not great. Hotel is not newly furnished

    5.8

  • Mark
      United States of America
    July 17, 2014

    Location, very clean, comfortable bed, good breakfast in the 10th floor restaurant with panoramic views of the area. For the money, it provides a good night's rest, buffet breakfast, and a convenient and secure location.

    The room was small but adequate with a king bed. Not much room for luggage. It was a bit tired -- ragged edges on the carpet, cracks on the ceiling, could use a paint job in the rooms and the hall. The hotel safe in the room was a joke -- it wasn't attached to the wall or closet shelf, and could just be carried off. Also it was too small for a full-size laptop.

    7.9

  • Gonzalo
      United States of America
    July 15, 2014

    LOCATION & STAFF

    10

  • Anonymous
      Australia
    July 12, 2014

    Location is good next to the metro and close walking distance to tourist hot spots

    Website says pool - it may have been a pool before but is now the shell filled in with dirt with pot plants in there. Most of the floors have caution tape across the doors and are not in use. Cleaners came in one day and refilled only the toilet paper and threw our used towels and sheets on the floor and left. Not sure if they were on a break and intending on coming back but they didn't

    4.6

  • Ana
      United States of America
    July 6, 2014

    The baths the pipe always dirty, there it was not any cleanliness, the personnel if this does not correspond to him to do it they do not move to help

    3.5

  • Vina
      India
    July 3, 2014

    I went expecting no wi-fi or limited wi-fi connection in public areas, whereas I was plesantly surprised to find the connectivity very good and in the comfort of my room, at no extra cost

    8.3

  • Juan
      United States of America
    June 22, 2014

    breakfast buffet not included

    8

  • Graeme
      Mexico
    June 5, 2014

    Great access, Bus/Metro(Hidalgo) /taxi, on reforma but close enough to the center

    Hotel is older, needs a little maintenance, price was good though.

    8.3

  • Anonymous
      Mexico
    May 19, 2014

    Location

    Extremely unhelpful and unfriendly staff. The reception staff and management refused to refund a double booking. Breakfast had run out by 8am and was not replenished efficiently. There were not enough blankets on the beds and it was cold. The night concierge was rude when we arrived after a late flight.

    3.8

  • Akio
      Japan
    May 5, 2014

    Excellent location, metro station and airport metrobus stop in front of the hotel. 24Hr convenient stores can be easily found around hotel. Breakfast is also good. Many interesting pictures around rooms.

    Nothing especially.

    7.5

  • Valda
      United States of America
    April 10, 2014

    Location, location, location. Security is very good. Breakfast is the best available. I enjoy the variety of dishes offered for guests staying multiple days. Sometimes I stay here with Mexican friends and they rave about the Mexican dishes served. Hotel Fontan Reforma is definitely the beet deal around!

    I wish they had better internet service. At present it is available in the lobby and tenth floor restaurant only and is still a little slow.

    9.2

  • Ricardo
      Mexico
    January 4, 2014

    No coment, just si good

    7.5

  • Valda
      United States of America
    December 30, 2013

    Breakfast was great.

    Having no internet in the room was a drag, especially since it was nearly impossible to connect to the internet in the lobby or restaurant. There was lots of street noise in the roommate too.

    6.7

  • Ernesto
      Mexico
    December 11, 2013

    location

    7.9

  • Josefina
      Canada
    November 13, 2013

    the location

    they charged us for the room on check in. Then, they insisted that we still owed them for 1 night & would not let us check out until we paid the extra night. We stayed for 8 & paid for 9...I am dealing with the hotel, visa & your customer service department re this issue.

    5.4

  • Vinesh
      United Kingdom
    November 11, 2013

    Location - Hotel is near center of Mexico City with lots of buses and a metro station nearby. Also lot's of markets selling food and general goods are very close. Breakfast - Breakfast at the hotel was excellent with variety of breakfast meals and snacks available. Waiters were very courteous.

    Room Temperature - The room was cold during our stay and the air con/heater machine would only blow out cold air. Noise - The room windows were not double glazed which meant noise outside, mainly motor vehicles and traffic could be heard constantly. The hotel is located on the main street!

    6.7

  • Elena
      Russia
    November 10, 2013

    It's value for the money we payd, great location

    Was too loudy

    8.3

  • Anonymous
      United States of America
    October 31, 2013

    Location

    The staff

    5

  • Reinaldo
      United States of America
    October 30, 2013

    Not to much

    Reservation was not confirmed. Very loud neighborhood. Very old fashion rooms.

    3.3

  • Hugo
      United States of America
    October 2, 2013

    excellent location, clean; nice room

    noise, only wired internet in the room, they gave me a wrong remote for the tv, i was offered the good one but never delivered

    6.5

  • Pedro
      Brazil
    September 15, 2013

    In general, the accomodations are good, the view and location excelents.

    Breakfast expensive, the toilletes are bad-mades and after shower they turn excessively wet.

    9.2

  • Anonymous
      Austria
    September 9, 2013

    The room is comfortable and has the essential appliances. Breakfast is good and offers fruits, omelet and other Mexican specialities.

    The minus are the location and of this hotel - it is very noisy - and it is an old hotel, worn out. It was very difficult to get a less noisy room, although I have expressed that in the booking, i only got a better room on the second day, after a lot of discussions. They also charged the whole amount at the check-in.

    5

  • Anonymous
      United States of America
    July 24, 2013

    Room size was adequate. Breakfast was wonderful

    Took an hour to check in, but then service seems to have improved

    8.3

  • Rosalino
      United States of America
    July 23, 2013

    everything its clean and close by.

    they changed our rate and almost double it when we checked out the made us wait for like on hour to fix the issue... never did and never will stay there again

    6.3

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