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Gran Hotel Ciudad de MexicoAvenida 16 de Septiembre 82, 06000 Mexico City (Show map)
Excellent,
Score from 187 reviews
“great hotel, right at zocalo, my window was looking directly at national palace. great surrounding near good restaurants too. perfect stay, really enjoyed every bit of it~”
Liu,
Beijing
This 5-star hotel is located in Main Plaza the Zocalo, in the center of Mexico City. The hotel features historic architecture, spectacular city views, a gourmet restaurant and free Wi-Fi. Guests at Gran Hotel Ciudad de Mexico can dine at any of the 3 restaurants which serve authentic Mexican cuisine. The non-smoking hotel offers 12 meeting rooms and a full-service business center. Laundry services and a gym are also available. Mexico Gran Hotel guest rooms feature bathrobes, slippers, and a minibar. Cable TV and a large work desk are also provided. The Gran Hotel Ciudad de Mexico is within walking distance to the Metropolitan Cathedral and the Presidential Palace which has art by Diego Rivera. The beautiful gardens of Castillo de Capultepec are also just a short drive from the hotel. Hotel Rooms: 60
GeneralRestaurant, Bar, 24-Hour Front Desk, Terrace, Non-Smoking Rooms, Elevator, Safe, Heating, Designer Hotel , Baggage Storage, All Spaces Non-Smoking (Public and Private), Air Conditioning, Designated Smoking Area ActivitiesFitness Center ServicesRoom Service, Meeting/Banquet Facilities, Business Center, Laundry, Dry Cleaning, Ironing Service, Honeymoon Suite, Currency Exchange, Car Rental, Tour Desk, Fax/Photocopying
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Total Hotel Score:8.9
Based on 187 reviews Guest reviews are written by our customers after their stay at Gran Hotel Ciudad de Mexico. |
Score breakdown
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Score filter |
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Brian
Solo traveler
dublin,
Ireland
April 30, 2011
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This is the most beautiful hotel I have stayed in, in over 30 years. Also the staff seemed to actually enjoy working their and were very proud of the hotel. It is breathtakingly beautiful, visually and also with the daily birdsong. The cost of staying was appropriate to a ordinary hotel in any capital city. The rooms facing the Cathedral Square have sunlight in the morning. It ws a super experience to stay there. there is nothing about this hotel I did not like.
3 out of 3 people found this review helpful, did you?
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10 |
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Anastacia
Mature couple
Christchurch,
New Zealand
April 3, 2011
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Our first impression of this hotel was of awe.. due entirely to the magnificence of the inside of the building. This was followed by our enjoying warm and friendly staff, we had arrived off a very early flight and thought we would have to wait some time but we had our room immediately and it was lovely and spacious. Our knowledge of the city was minimal but the wonderful man (porter or doorman), spoke english and was extremely helpful .. we found all the sites we wanted to visit.
2 out of 2 people found this review helpful, did you?
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10 |
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Liu
Solo traveler
Beijing,
China
May 17, 2012
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great hotel, right at zocalo, my window was looking directly at national palace. great surrounding near good restaurants too. perfect stay, really enjoyed every bit of it~
Did you find this review helpful?
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10 |
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Dennis
Mature couple
Green Cove Springs,
United States of America
May 11, 2012
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Irma, guest services, was outstanding in attending to our needs and making sure the hotel service was available to us. The hotel location is perfect for enjoying all the activities of the Zocalo, museums, and shopping. Our room overlooked the Zocalo so we were able to watch the raising and lower of the national flag with the snare drums and trumpets from the military army formation. A wonderful trip and well worth the cost.
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10 |
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James
Mature couple
GRAFTON,
Australia
May 9, 2012
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Just great central position, with friendly staffs and hotel was good.
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9.6 |
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Carlos
Solo traveler
Belo Horizonte,
Brazil
May 9, 2012
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The hotel has a magnifique architecture which is a visit point in the city. Also it's a hotel with a lot of character, with hugely spacious rooms, nice service, good breakfast and very friendly staff. The Concierges José Luis and Salvador are very kind, helpful and knowledgeable of the surroundings. Shower is great, as well the amenities. Beds are comfy, although I think the linen could be better. The location of it is perfect! It's hard to find other hotel in the world where you can be so well placed in the city. And the price of it is very good. I highly recommend the hotel. The room has a not so good lighting. It has few light spots and they're pointed indirectly. For people with accessibility issues, the hotel has front stairs that can be an issue. Inside there are elevators, though. Except for that, the hotel is perfect.
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9.6 |
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Michael
Young couple
Lod,
Israel
April 28, 2012
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Great Location, right on the Zocalo and 200 m' away from the metro station, huge and stylish rooms, great breakfast. don't miss the roof top restaurant with a great center view and great food.
1 out of 1 people found this review helpful, did you?
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10 |
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Wally
Mature couple
saskatoon,
Canada
April 21, 2012
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The location is outstanding as was the staff. Breakfast was very good, the price of the room was great. The main entrance was very grand, many nearby restaurants, historical sites, and great shopping. Easy to arrange tours both inside and outside of Mexico City. The streets are noisy at night, but we did request a room facing the square so we could experience the livelyhood. Fantanstic 5 day stay and would do it again.
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10 |
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Janusz
Mature couple
Woolloomooloo,
Australia
April 17, 2012
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The location is great, the rooms are very nice, the staff is helpful and the breakfast was very good. When visit Mexico City again we'll stay there again. Beautiful and elegant interior. Breakfast was wonderful, and was included with our stay. The room was huge, and very clean. A throw- back to the 1900's both in style and service. We appreciated the quality/price ratio. The first impact is stunning, the lobby is incredibly beautiful, and you don't expect such an environment when you come from the street. The staff is kind and efficient, also very supportive. We enjoy staying there very much. This was the best hotel in our trip around the world.
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10 |
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Rune
Mature couple
BROMMA,
Sweden
April 15, 2012
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It was very nice. We had a problem with lights in the bathroom and that the curtains tangled itself. Otherwise, everything was fine. The staff was very nice, especially in the breakfast room. We will be back next year and then with a much better room with a view across the plaza. Best regards Rune and Margaret
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8.8 |
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Hubert
Solo traveler
Beaumont,
United States of America
April 15, 2012
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Beautiful facility. Super location. Great breakfast. the staff was lean. Expenses were cut back (for example Great piano player in bar but no peanuts etc with drinks). The building is so spectacular that I would stay again dispite the small lack of amenitites.
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7.5 |
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Wendy
Group of friends
Elgin,
United Kingdom
April 14, 2012
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The hotel was a great position for the old part of mexico city with plenty to do and see within walking distance the rooms were great and the reastraunt was good would recomend it to any tourist the hotel rates were good vaule for money
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8.3 |
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James
Young couple
London,
United Kingdom
April 10, 2012
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Stunning building, beautiful atrium, great location and comfortable room. The maitre d' for breakfast was a particular highlight! Good, free Wi-Fi throughout hotel. Roof terrace restaurant a little garish compared to nearby alternatives. Room furnishings a little tired.
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7.1 |
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Linda
Mature couple
Browns Valley,
United States of America
April 9, 2012
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Beautiful and elegant interior. Breakfast was wonderful, and was included with our stay. The room was huge, and very clean. We weren't allowed to check in early, which would have been nice as we arrived very early in the morning. There was water in the room, but there was a charge for it. We are used to getting 2 free bottles of water in our Mexico hotels.
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10 |
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Alexandre
Young couple
Chilly Mazarin,
France
April 9, 2012
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The hotel is well located close to the subways and the shops in the city center. The room was quiet, big and clean...very confortable !
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10 |
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Wally
Mature couple
saskatoon,
Canada
April 6, 2012
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The location is great, the rooms are very nice, the staff is helpful and the breakfast was very good. I will be back for a several day stay very soon.
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10 |
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Karen
Mature couple
Brisbane,
Australia
March 27, 2012
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The location of this hotel is perfect, we had a room looking onto the square, plenty of restaurants close by and the shopping is great, take an emply suitcase.
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9.6 |
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Felipe
Group of friends
Viena,
Austria
March 14, 2012
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Its location, its History and decor. However, the room was unfortunately noisy, because of constant manifestations in front of the windows, and that made it extermely noisy because of bad insulation. Breakfast should be modernized and become like most hotels: buffet style, it would certainly attract more people. Romm window insonorization should also improve its attractiveness, because now it is extremely noisy because of events happening outside its windows.
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8 |
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Yurika
Family with older children
Tokyo,
Japan
March 13, 2012
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Great location. Beautiful building and large room. Friendly and kind stuff. Have good restaurants. Worth 5 star.
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9.6 |
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Marcelle
Mature couple
Puerto Escondido,
Mexico
March 1, 2012
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Fabulous, traditional hotel in a great location. We chose it for our last night in Mexico after a 3 week beach holiday and were not disappointed. A throw-back to the 1900's both in style and service. The 1st floor restaurant / coffee shop closed at 5.00pm - should be open later.
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9.6 |
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Akiro
Mature couple
Constantine,
Algeria
February 19, 2012
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Location. No one can imagine this hotel occupies one of the corner of Zocalo palace. The building itself is the historic architecture. So the signboard of this hotel never can be found outside, that I recommend you to reserve a pickup service of 46usd ,while the regular taxi fare is 150peso=15usd, also since there seems to be an hotel with the similar name of somewhat "Grand" located around the Zocalo. Anyway, I assure this hotel deserves the luxury but fair cost. Breakfast includes an aged fruits plates and a plate of eggs at your choice. I don't reccommed you to order "Scramble" due to its figure on the plate.
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9.6 |
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Dusan
Group of friends
Merklin - Karlovy Vary,
Czech Republic
February 18, 2012
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Nice place, very good and helpful staff. Good price for 5 star hotels
Did you find this review helpful?
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9.2 |
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Toni
Mature couple
Lenzburg,
Switzerland
January 29, 2012
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location maintaning the architectural style personel the bed sheets in our room were not properly changed, but promptly fixed upon our complaint.
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7.9 |
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Svitlana
Group of friends
Moscow,
Russia
January 10, 2012
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Absolutely stunning building, rooms are spacious and well decorated. Helpful staff.
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9.6 |
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Neil
Group of friends
London,
United Kingdom
December 25, 2011
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Beautiful art nouveau architecture in the main public area. Great location in the old town. The only really good thing about the hotel is the building and the location, otherwise, the hotel is apparently being allowed to fade away and become a budget destination. A real pity. The public areas are dirty (there are often lots of management / reception staff hanging around by reception doing nothing, when the cost of those people would be better spent employing more or better cleaners to shift the thick dust all around that area (just about any flat surface (try the top of the public telephones in the lobby) has not been cleaned for weeks or more. The restaurant on the roof has a stunning location and view of the city's main square, but the place itself has been allowed to become extremely ordinary, and the food is nothing to write home about. Same with breakfast. Decent management could make this place amazing again, I'm sure.
Did you find this review helpful?
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7.1 |
The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com.
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“Their staff were very friendly and helpful. We were there during the National day. All the roads in that area were closed. They helped us carry our luggages and walk nearly 1km to get a taxi to airport.” Saengusa, Chiang Mai |
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