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Constituyentes No 1, 77780 Playa del Carmen, Mexico – Show map
|Family Junior Suite (2 Adults + 2 Children)||
|Junior Suite with Ocean View|
|Junior Suite Oceanfront|
|Family Junior Suite (2 Adults + 3 children)||
|Gran Junior Suite - Beach Front Walk-Out|
|Gran Master One Bedroom Suite Oceanfront|
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511 properties in Playa del Carmen
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56 verified reviews
They speak your language!
Gran Porto Real Resort & Spa - All Inclusive's staff speaks: Spanish, English
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Outdoor Pool (all year)
Pool Table, Cycling, Fitness Center, Spa, Massage, Hot Tub, Bicycle Rental, Bikes Available (free), Game Room, Playground, Entertainment Staff
Food & Drink
Bar, Breakfast in the Room, Restaurant with Dining Menu, Buffet-Style Restaurant, Snack Bar
WiFi is available in public areas and is free of charge.
Free private parking is available on site (reservation is not needed).
Room Service, Car Rental, 24-Hour Front Desk, Currency Exchange, Tour Desk, Baggage Storage, ATM on site, Babysitting/Child Services, Laundry, Dry Cleaning, Ironing Service, Meeting/Banquet Facilities, Business Center, Fax/Photocopying, Souvenir/Gift Shop, VIP Room Facilities
Newspapers, Safe, Shops (on site), Non-smoking Rooms, Facilities for Disabled Guests, Family Rooms, Elevator
From 3:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Up to two children under 5 years stay free of charge when using existing beds.
One child from 6 to 12 years is charged 40 % of the room stay per night and person when using existing beds.
One child from 13 to 17 years is charged 70 % of the room stay per night and person when using existing beds.
One older child or adult is charged 80 % of the room stay per night and person when using existing beds.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
Based on 56 reviews
Value for money
Show reviews from:
On the beautiful Mayan Riviera and within walking distance of the famous Fifth Avenue promenade, this luxurious, all-inclusive beachfront resort offers exceptional service, first-class amenities and...
Score from 140 reviews Wonderful
On a half-mile stretch of private beach, this all-inclusive resort features 4 pools, a luxury spa and 18-hole golf course. This Playa del Carmen hotel is near Xcaret WaterPark.
Score from 68 reviews Very good
Next to the beach on the Mayan Riviera, the Royal Haciendas All Inclusive features luxury suites in tropical gardens.
Score from 54 reviews Excellent
Just steps from the beach and next to the Sandos Playacar Beach Resort & Spa, this adults-only resort in Playa del Carmen provides enjoyable facilities and an extensive selection of restaurants.
Score from 22 reviews Very good
The location is great, the staff is amazing.
The drinks options are not that good considering that this an expensive all inclusive
The staff was excellent and very friendly and went way out of their way to find you answers and accommodations for your needs! We had a wonderful time for the 2 days we were there and after check out they did cut your wrist band off but they gave you a slip to still eat and drink free until your taxi or car rental arrived! They also stored your bags in a locked storage room for you!
The only issue I had was the relaxation pool was supposed to be kid free since it had a swim up bar but they never in forced that. I even saw a 10 year old ordering drinks for his parents and didn't like that!
The staff was very friendly, the drinks were excellent
The shower was horrible. The food was mediocre most of the times. The fruit was terrible.
location is perfect.... very friendly staff
There si no beach.
Junior suit was large and spacious, when the room is made up they make animals out of the towels such as swans and elephants and though this was a nice touch. The restaurants were good and would recommend the mexican and italian restaurants over the buffet for the evenings. Good selection of activities available throught the day
Wi fi signal was weak in the room but usable. Beach wasn't really usable but didn't bother me as I was only there for 3 nights. No cotton buds or facial pads - minor but annoyed my gf Pool under revelation - again not a big issue just more of an eye sore,
Some other rude guests
the staffs are friendly and attentive! the room is clean! the price is fair!
the food quality at Alberto (the buffet)
Resort layout, style
Food was not great
Not much. Food and beach front were horrible. Buffet selection was very poor and quality of food was sub par. Not what we expected! We will never stay nor recommend this resort. Please stay further down the beach in a nicer resort, the only positive thing about this Hotel was the location to 5th Ave.
Location to the Main Street in Playa for shopping.
We were offered a transfer to The Royal, which was very much better and offered better quality drinks and food, plus the staff treated us very very good.
The gran porto real beach is not that nice, smells bad and its location in a small corner is not as good as the royal hotel beach, which was much nicer. They offered me a taxi service to the cancun airport at a cost of 60 USD and the taxi driver charged us 80 USD when we arrived to the airport.
Location/food/ and staff were all generally good
So many rules and regulations,staff unwilling to understand or assist, no manager anywhere to help
The resort food was not good overall with exception to maria's mexican which was at least average and very good serving staff.
food noise check-in/room confusion in-room fridge noise horrible view for "ocean view" room. its really main floor on a busy/loud street. 2 nights of violence outside terrace
You can get room survive included as in all inclusive was really good
Can't bring some guests to see me in a hotel for even 10 minuets
Lovley room with beatiful seaview (junior suite with ocean view). Lots of fun activities during the day, spanish lessons, aquaaerobics/polo/snorqelling/bikerides etc. Good location close to 5th av. Our kids (8 and 10) loved the pool. After 3 weeks vacation travelling around Yucatan a couple of nights here was the perfect ending.
you cannot invite friends in the hotel... because it is an all inclusive
Well located for the shops on 5th Avenue
The staff on reception were very rude.
la atencion Y hospitalidad
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