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Newest reviews for Grand City Hotel Cancun

  • Davide
    August 31, 2014

    The room was very big with all facilities included.

    It is far from the hotel zone and from the sea.


  • Anonymous
    August 5, 2014

    nice swimmingpool and room breakfast included

    staff a bit confused and unorganized location is not ideal


  • David
      United Kingdom
    August 3, 2014

    The receptionist was absolutely lovely, very friendly and helpful. Nice clean modern rooms that were very comfortable. Great shower and a pool that was really nice and available until 10:30 at night.

    WiFi was a bit sketchy


  • Qiang
    July 26, 2014

    Indeed, that's an incredible hotel with nice view and friendly staff. Everything is perfect except for the lack of staffing at the reception when you want to check out. But it's fine. I enjoyed it quite a lot!


  • Anonymous
    June 29, 2014

    Rooms were so big and spacious with a beautiful garden and swimming pool connecting all the rooms. Delicious home made breakfast. Staff very helpful. Fantastic first night in mexico.

    Location, a little far by foot to centre of town.


  • Sherry
      United States of America
    June 15, 2014

    No one spoke English. Hot, hot,hot! Hard beds.


  • Anonymous
    June 4, 2014

    Location is excellent. The hotel is very nice and comfortable. Rooms are huge . Very nice!!

    Breakfast could be better


  • Rüya
    May 29, 2014

    Friendly people Spacious rooms Good value for money Microwave& minibar in the room

    There was a bar on the same street with very loud music all night long Strange smell in the room


  • Maria
      United Kingdom
    May 18, 2014

    Everything was fine. Staff were great


  • Paul
    May 2, 2014

    Big shower

    Mattress too hard


  • Anika
    April 27, 2014

    - great value for money, clean facilities, new bathroom

    - location is in downtown Cancun, far from the beach and zona hotelera (we knew this in advance), however, directly next to hotel is a bar which played music so extremely loud that even with earplugs it was impossible to sleep


  • Jacquelyn
      United States of America
    April 21, 2014

    Modern room, with AC, refrigerator, and bathroom

    Weird musty smell, and the rooms at 100/102 are at the end with the Rock and Roll Club next door; DO NOT STAY THERE. LOUD music started at 10 pm and ended at 2/3am, I got NO sleep


  • Anonymous
    April 20, 2014

    The rooms are very clean. The staff are friendly. Location is ok.

    The bar does not serve alcohol


  • Gordon
      United States of America
    April 15, 2014

    Excellent front desk service. Perfect lay over hotel. Great food walking distance. Follow recommendations of the front desk.


  • Evan
    April 14, 2014

    Great location in the city of Cancun.


  • Anonymous
    April 13, 2014

    There were alot of noises from the street. There was'n't enough air in the room and there was an odd smell in it. The reception wasn't very helpful. The hotel is located in the city and not by the ocean like most of the hotels


  • Evan
    April 11, 2014

    Great location in the centre of cancun. Close to all the amenities and the bus routes to the hotel zone. Great price and very large comfortable rooms! Great little pool as well, and though it seems close to the roads, it is VERY peaceful once inside!


  • Jiri
      Czech Republic
    April 6, 2014

    garden, spatious room

    noisy rock club nearby


  • Gary
    April 6, 2014

    Convenient location to grocery shopping and restaurants. Enjoyed the live rock band playing at the nearby bar.

    No restaurant in the hotel.


  • Raymond
    March 31, 2014

    helpful staff anna marie was excellent breakfast was good and the pool was refreshing



  • Donna
      United Kingdom
    March 28, 2014

    The Staff were great The room was spacious ,clean ,and modern. The cafe and pool area was lovely

    Nothing I didn't like


  • Mario
      United Kingdom
    March 26, 2014



  • Anonymous
      United States of America
    March 22, 2014

    Location was perfect. Staff was more than amiable. Beds were comfortable, room was big, and restroom was fantastic. Everything was an A+.


  • Terry
      United Kingdom
    March 22, 2014

    The rooms are large and clean, great fast Wi-Fi.

    Breakfast is thin and repetitive. No restaurant and no bar, and the café closes at 15:00. Route 666 bar is very close and which has live bands playing, low number rooms are noisy. I was in 207 which was not to bad. But 201 would have been very noisy. A little way from the city centre for shopping, food and bars.


  • O'neil
    March 11, 2014

    Clean Spacious Parking Pool

    A little noisy on the side of the hotel near to the bar just 2 buildings down the road.


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