Paying for a safe lock. Paying for Internet. No umbrellas neither at the pool, nor at the beach (only for additionally paid beds at ibiza beach club).
Service and Stuff are not even close to 5stars hotel
We've booked "Stylish standart double room with ocean view, private terrace and spa bath" at 5 stars building but the room given was more then awfull! It was not stylish at all, old dirty rooms, broken wadrobe's door, nonworking toilet, showering installation was fixed at the wall and could not be moved, moreover it was old and there were cracks around it and on the ceiling.
Curtains, the table everithing was dirty, safe locker was not work, phone was not working.
Person from the Reception promised to send somebody to clean the room and repair the toilet in 30minutes, but nobody came that day at all.
Next day we get the room in another building (called Piramyde) for extra pay. It was much better. But we had to call everyday to clean the room, to provide towels, to bring shampoo etc.
Food in the restaurants eatable, the best ones are Market place and VIP Lounge. All the restaurants opens later then they should in acordance with their shedule.
I would never recommend anybody this hotel
Beautful ocean, beach, but if you want to have godd sun beds - they cost 15 USD per day.
Disco at the beach starts with good music at about 8pm, but after 10pm they play bad pop music