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Carretera Cancún Tulum KM 62, 77710 Puerto Morelos, Mexico – Show map
|Suite with Garden View|
|Suite with Private Pool and Garden View|
|Luxury Suite with Sea View|
|Luxury Suite with Private Pool and Sea View|
|Luxury Suite with Private Pool - Beach Front Adults Only (Spa Credit)|
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75 properties in Puerto Morelos
Including hotels, apartments, villas and more.
31 verified reviews
They speak your language
Grand Velas Riviera Maya - All Inclusive's staff speaks: Spanish, English
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Outdoor Pool, Grounds
Golf Course (within 2 miles), Windsurfing, Cycling, Diving, Snorkeling, Water Sports Facilities (on site), Sauna, Fitness Center, Spa, Massage, Private Beach Area, Playground, Karaoke, Entertainment Staff, Nightclub/DJ
Food & Drink
Restaurant, Bar, Breakfast in the Room, Restaurant With Dining Menu, Buffet-Style Restaurant, Snack Bar
WiFi is available in all areas and is free of charge.
WiFi is available in all areas and costs USD 16 per 24 hours.
Free private parking is available on site (reservation is not needed).
Room Service, Car Rental, Shuttle Service (surcharge), 24-Hour Front Desk, Tour Desk, Ticket Service, Baggage Storage, ATM on site, Concierge Service, Babysitting/Child Services, Laundry, Dry Cleaning, Ironing Service, Meeting/Banquet Facilities, Business Center, Fax/Photocopying, Hair/Beauty Salon, Souvenir/Gift Shop
Safe, Shops (on site), Elevator
From 3:00 PM
Until 12:00 PM
Children and Extra Beds
All children are welcome.
All children under 3 years stay free of charge when using existing beds.
All children from 4 to 16 year are charged USD 99 per person per night for extra beds.
One older child or adult is charged 25 % of the room stay per night when using existing beds.
The maximum number of total guests in a room is 4.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
Based on 31 reviews
Value for money
Show reviews from:
On the beautiful Mayan Riviera, this 5-star resort is 6 miles from downtown Playa del Carmen. The beachfront resort features 13 pools, hot bathtubs and spacious suites with a private balcony.
Score from 239 reviews Very good
In tropical gardens next to Playa del Carmen Beach, these luxury suites provide access to an infinity pool, outdoor hot tub and spa. Guests receive free access to the beach club and gym.
Score from 182 reviews Excellent
This elegant and sophisticated property in Playa del Carmen has an outdoor swimming pool, free Wi-Fi access, and is located only 170 yards from vibrant 5th Avenue and 32.8 ft from the white-sand...
Score from 55 reviews Very good
The Luxury Rosewood Mayakoba is a resort that offers 3 outdoor pools, 3 restaurants, a spa, and a kids club that offers special activities for children.
Score from 7 reviews Exceptional
We loved our week at Grand Velas in Riviera Maya. We went there for an escape without our children and it was perfect - it will be hard to stay anywhere else after that all-inclusive experience. The overall service was incredible - they really think of every possible guest need (even asking about food allergies proactively at each restaurant). The food was phenomenal. We loved every bite. Our room was spacious & luxurious. And we took advantage of the spa, which was a one-of-a-kind experience. And of course, the beach and pools were beautiful & the perfect daily retreat. Bottom line: We felt like royalty during our stay. We hope to go back again and may bring the kids next time.
Upon our arrival, it took them a while to check us in & we got impatient to get to our room & get settled. We'd requested a king bed & they had us in a double and it took them a while to figure things out, but ultimately they accommodated us. Also, on our first day, we grabbed lunch at Chakka at a late hour in the day & we had terrible service & the food was mediocre. It was a faint memory by the time we left because everything else was so fabulous. I'm only calling it out because I'd recommend to other guests to just eat lunch on the beach or at the pool or even at Bistro if you arrive & need a later lunch.
Staff was more than friendly!
The size, hotel is very, very big!
Wish we could hear some more lively and local music. Felt a little like spa music played everywhere.
Everything is really GRAND. Rooms are spacious and clean. Incredible swimming pool. Excellent dining experience.
Though the territory is large there is no chance for a good promenade after dinner. So be prepared to gain a couple of kgs
Every aspect of this hotel was incredible and lovely. Ask for the upper floors - 3&4 facing the ocean if possible. The service and food is top notch and everyone from kids to adults loved the experience. Highly recommend it!
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