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Carretera Cancún Tulum KM 62, 77710 Puerto Morelos, Mexico – Show map
|Family Suite with Sea View||
|Special Offer - Suite with Garden View|
|Special Offer - Deluxe Double Room|
|Family Suite with Garden View (2 Adults + 2 Children)||
|Family Suite with Garden View (2 Adults + 1 Child)||
|Suite with Garden View|
|Suite with Private Pool and Garden View|
|Luxury Suite with Sea View|
|Luxury Suite with Private Pool and Sea View|
|Luxury Suite with Private Pool - Beach Front Adults Only (Spa Credit)|
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65 properties in Puerto Morelos
Including hotels, apartments, villas and more.
39 verified reviews
They speak your language!
Grand Velas Riviera Maya - All Inclusive's staff speaks: Spanish, English
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Outdoor Pool, Grounds
Golf Course (within 2 miles), Windsurfing, Cycling, Diving, Snorkeling, Water Sports Facilities (on site), Sauna, Fitness Center, Spa, Massage, Private Beach Area, Playground, Karaoke, Entertainment Staff, Nightclub/DJ
Food & Drink
Restaurant, Bar, Breakfast in the Room, Restaurant with Dining Menu, Buffet-Style Restaurant, Snack Bar
WiFi is available in all areas and is free of charge.
WiFi is available in all areas and costs USD 16 per 24 hours.
Free private parking is available on site (reservation is not needed).
Room Service, Car Rental, Shuttle Service (surcharge), 24-Hour Front Desk, Tour Desk, Ticket Service, Baggage Storage, ATM on site, Concierge Service, Babysitting/Child Services, Laundry, Dry Cleaning, Ironing Service, Meeting/Banquet Facilities, Business Center, Fax/Photocopying, Hair/Beauty Salon, Souvenir/Gift Shop
Paid WiFi, Safe, Shops (on site), Family Rooms, Elevator
From 3:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Extra beds are not available.
One older child or adult is charged 25 % of the room stay per night when using existing beds.
The maximum number of total guests in a room is 4.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
Based on 39 reviews
Value for money
Show reviews from:
On the beautiful Mayan Riviera and within walking distance of the famous Fifth Avenue promenade, this luxurious, all-inclusive beachfront resort offers exceptional service, first-class amenities and...
Score from 165 reviews Wonderful
On a private beach in Puerto Morelos, this luxurious all-inclusive complex has 3 outdoor pools, 8 restaurants and a hydrotherapy spa. Suites have a terrace with sea or jungle views.
Score from 34 reviews Very good
Only 6 miles from downtown Playa del Carmen, this 5-star resort features luxurious villas, each with a private pool and landscaped garden. It has 4 restaurants and 3 bars.
Score from 46 reviews Excellent
On a one-half mile stretch of private beach in Playa Secreto in the Riviera Maya, this only-adult, all-inclusive resort has spa services and a variety of on-site dining and entertainment options.
Score from 30 reviews Wonderful
We were greeted with cool hand towels, chilled fruit tea and a gracious "hola". We were pampered from the moment we stepped out of the airport lines!
The beaches are rocky and take some navigating to wade, but the water was cool and clear and perfect for wading and shell collecting.
We loved our week at Grand Velas in Riviera Maya. We went there for an escape without our children and it was perfect - it will be hard to stay anywhere else after that all-inclusive experience. The overall service was incredible - they really think of every possible guest need (even asking about food allergies proactively at each restaurant). The food was phenomenal. We loved every bite. Our room was spacious & luxurious. And we took advantage of the spa, which was a one-of-a-kind experience. And of course, the beach and pools were beautiful & the perfect daily retreat. Bottom line: We felt like royalty during our stay. We hope to go back again and may bring the kids next time.
Upon our arrival, it took them a while to check us in & we got impatient to get to our room & get settled. We'd requested a king bed & they had us in a double and it took them a while to figure things out, but ultimately they accommodated us. Also, on our first day, we grabbed lunch at Chakka at a late hour in the day & we had terrible service & the food was mediocre. It was a faint memory by the time we left because everything else was so fabulous. I'm only calling it out because I'd recommend to other guests to just eat lunch on the beach or at the pool or even at Bistro if you arrive & need a later lunch.
Staff was more than friendly!
The size, hotel is very, very big!
Wish we could hear some more lively and local music. Felt a little like spa music played everywhere.
Everything is really GRAND. Rooms are spacious and clean. Incredible swimming pool. Excellent dining experience.
Though the territory is large there is no chance for a good promenade after dinner. So be prepared to gain a couple of kgs
Every aspect of this hotel was incredible and lovely. Ask for the upper floors - 3&4 facing the ocean if possible. The service and food is top notch and everyone from kids to adults loved the experience. Highly recommend it!
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