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Just 2 blocks from the beach, this Playa del Carmen hotel features an outdoor pool and tour services. Guest rooms boast rustic Mexican-style architecture. The decorations also include artwork and paintings that resemble the work of famous Diego Rivera. At Hacienda Del Caribe the rooms are spacious and will provide cable TV and telephone services. Each uniquely decorated room is furnished with Mexican art and a seating area. WiFi is available in the pool and lobby areas. Hacienda Del Caribe is located 5 minutes from the ferry dock and just steps from the 5th Avenue. The ruins of Tulum are less than 1 hours' drive away. Breakfast is available at a hotel located 300 metres away.

Couples particularly like the location — they rated it 9.4 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Situated in the real heart of Playa del Carmen, this hotel has an excellent location score of 9.3


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Availability

Select dates to see this property's availability and prices

Property practices

This property has told us they implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
8.3
Facilities
7.8
Cleanliness
8.2
Comfort
8.2
Value for money
8.3
Location
9.3
Free WiFi
6.0
Low score for Playa del Carmen
Select topics to read reviews:

See what guests loved the most:

  • Silvia
    Bulgaria Bulgaria
    I stay here for second time and it was amazing. Few steps from 5th Avenue and 100meter from beach.
  • Gautam
    United States United States
    LOCATION LOCATION LOCATION!!! Located literally in the same block as ADO turistica, at the start of Quinta Avenida and 2 min walk from Cozumel ferry terminal/the beach, the location cant possibly get any better in term of accessibility. Staff is...
  • Olga
    Portugal Portugal
    Very friendly and helpful staff at reception. Allowed me to leave my luggage in storage for a few hours after check out.

Hotel surroundings

Facilities of Hacienda Del Caribe Hotel

Most popular facilities
  • Outdoor swimming pool
  • Free WiFi
  • Airport shuttle
  • Family rooms
  • Non-smoking rooms
  • 24-hour front desk
  • Terrace
  • Air conditioning
  • Tea/coffee maker in all rooms
  • Breakfast
Bathroom
  • Toilet paper
  • Towels
  • Towels/sheets (extra fee)
  • Bath or shower
  • Private bathroom
  • Toilet
  • Hairdryer
  • Shower
Bedroom
  • Linen
  • Wardrobe or closet
  • Dressing room
View
  • Pool view
  • Garden view
  • View
Outdoors
  • Sun terrace
  • Patio
  • Balcony
  • Terrace
  • Garden
Room Amenities
  • Socket near the bed
Activities
  • Bicycle rental
    Additional charge
  • Evening entertainment
    Additional charge
  • Nightclub/DJ
    Additional charge
  • Snorkelling
    Additional chargeOff-site
  • Fishing
    Additional chargeOff-site
  • Golf course (within 3 km)
    Additional charge
  • Tennis court
    Off-site
Living Area
  • Seating Area
  • Desk
Media & Technology
  • Cable channels
  • Satellite channels
  • TV
Food & Drink
  • Breakfast in the room
  • Tea/Coffee maker
Internet
WiFi is available in public areas and is free of charge.
Parking
No parking available.
Reception services
  • Concierge service
  • Luggage storage
  • Tour desk
  • 24-hour front desk
Entertainment and family services
  • Babysitting/child services
    Additional charge
Cleaning services
  • Daily housekeeping
  • Trouser press
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key access
  • 24-hour security
  • Safety deposit box
General
  • Shuttle service
    Additional charge
  • Designated smoking area
  • Air conditioning
  • Wake-up service
  • Car hire
  • Fan
  • Family rooms
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
Accessibility
  • Upper floors accessible by stairs only
  • Entire unit located on ground floor
Outdoor swimming pool
Free!
  • Open all year
  • Pool/beach towels
  • Pool bar
Wellness
  • Full body massage
  • Hand massage
  • Head massage
  • Couples massage
  • Foot massage
  • Neck massage
  • Back massage
  • Spa/wellness packages
  • Massage
    Additional charge
Languages spoken
  • English
  • Spanish
  • French
  • Italian
  • Portuguese

House rules

Hacienda Del Caribe Hotel takes special requests - add in the next step!

Check-in

From 16:00

Guests are required to show a photo identification and credit card upon check-in

Check-out

Until 12:00

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.

No age restriction

There is no age requirement for check-in

Pets

Pets are not allowed.

Mastercard Visa Cash Hacienda Del Caribe Hotel accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Need-to-know information for guests at this property

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Hacienda Del Caribe Hotel in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property currently isn't accepting guests from certain countries, during dates where such guidelines exist.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).

Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Due to Coronavirus (COVID-19), this property has reduced reception and service operating hours.

In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist.

Spa and gym facilities at this property are unavailable due to Coronavirus (COVID-19).

FAQs about Hacienda Del Caribe Hotel

  • Room options at Hacienda Del Caribe Hotel include:

    • Double
    • Family

  • The nearest beach is just 200 yards from Hacienda Del Caribe Hotel. All distances are measured in straight lines. Actual travel distances may vary.

  • Hacienda Del Caribe Hotel offers the following activities / services (charges may apply):

    • Massage
    • Snorkelling
    • Tennis court
    • Fishing
    • Golf course (within 3 km)
    • Evening entertainment
    • Neck massage
    • Spa/wellness packages
    • Hand massage
    • Swimming Pool
    • Couples massage
    • Bicycle rental
    • Nightclub/DJ
    • Back massage
    • Foot massage
    • Full body massage
    • Head massage

  • The prices at Hacienda Del Caribe Hotel may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Hacienda Del Caribe Hotel is 550 yards from the centre of Playa del Carmen. All distances are measured in straight lines. Actual travel distances may vary.

  • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

  • Check-in at Hacienda Del Caribe Hotel is from 16:00, and check-out is until 12:00.