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28 de Julio Square (0.2 miles)
Show map Hacienda Del Caribe

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Newest reviews for Hacienda Del Caribe

  • Iason-vasileios
    August 25, 2014

    + The building was nice and renovated + Good location

    - The rooms were not clean - All the towels and the bedsheets had stains on them (even the new ones after we asked for replacement). - The Wifi was available ONLY in the lobby and NOT in the rooms, although it was clearly stated that Wifi was available throughout the whole hotel. - The breakfast was served at a different hotel, almost 400 m. away and it was awful. Bad taste and condition.


  • Carmen
    August 18, 2014

    Great atmosphere Friendly staff Clean and cute rooms Pretty towel decoration every day Any extra wishes have been fullfilled

    Poor wifi availability Quite late Check-in time Sometimes the rooms were only ready at 4 pm


  • Anonymous
    July 25, 2014

    Location, helpful staff

    Not somewhere you want to hang around, but a good base.


  • Renata
      United Kingdom
    July 19, 2014

    The bedroom was really bigand the bed was ccomfortable. The staff is friendly Air conditioning works Location couldn't be better

    There's no lift There's no fridge in the bedroom which is ridiculous with the heat should be a Must There's no way to communicate with reception as there's no telefone at the bedrooms, I felt sick and I couldn't as reception for a glass of water. Had to come dawn 3 floors every time I needed something from them.


  • Anael
    January 15, 2014

    Been upgraded to Hacienda Real Hotel which was a 4*,so coul not complained.Perfect stay otherwise


  • Anonymous
    September 7, 2013

    The hotel is nice. Very good location: close to the ADO bus station and the ferry pier.

    Playa del Carmen is awful. The last place you want to see in Mexico. Unless you expect to find Las Vegas in Mexico.


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