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Score from 28 reviews Excellent 8.6/10

Newest reviews for Hacienda El Santuario

  • Allan
      United States of America
    August 20, 2014

    We liked the facilty which was spacious (junior suite) and very comfortable. The staff at the hotel was always very friendly and effecient. Whenever a minor problem happened, the staff acted quickly and corrected it. The front desk had resources at their fingertips to answer any questions we had about San Miguel. We were there for 4 nights.

    The continental breakfast was a little disappointing although you could order from the menu.

    8.8

  • Mauricio
      Mexico
    August 20, 2014

    Localization

    7.9

  • Kirk
      United States of America
    July 11, 2014

    Breakfast was excellent. Staff was very friendly and helpful.

    8.8

  • Miguel
      Mexico
    June 17, 2014

    Place is peaceful, facilities are in good conditions, conveniently located. Staff is attentive.

    Wi fi signal is not good enough from all rooms, so you need to move around even from your room to fetch a proper signal stregth.

    8.8

  • Marc
      United States of America
    April 6, 2014

    The breakfast server, Abraham, was delightful. He was one of the most attentive and kind staff people we have ever experienced at a hotel anywhere. He helped to make our stay very pleasant. Plus, his work on the beautiful roof garden is incredible!

    10

  • Luis
      United States of America
    April 5, 2014

    Need wifi in room to be stronger signal

    7.1

  • Anonymous
      United Kingdom
    March 9, 2014

    Colonial charm. Beautiful courtyard. Great location.

    Toilet needed cleaning.

    7.1

  • Leon
      United States of America
    February 23, 2014

    The decor was traditional and comfortable. All wa tastefully appointed. Continental breakfast was tasty, healthful and came with the price of the room. Location coul not have been more central.

    Old building, sketchy wi-fi

    9.6

  • Mordehai
      Israel
    February 9, 2014

    The staff will do every thing to meet your needs and wishes. The location is exelent,the hotel is a beautiful old colonial-style.We came for 2 days and stayed 4!!!.We will come againe.

    The Wi-Fi in the rooms function on and off,but outside the rooms it is OK.The promise to solve the problem.

    10

  • William
      United States of America
    November 6, 2013

    It's close proximity to the city center yet distant enough for a quiet night sleep. The rich historic character of a real Mexican Hacienda. The friendly and bilingual staff. The most beautiful flowered alter in San Miguel on November 1st.

    Leaving. We'll be back next October.

    10

  • Maria
      Mexico
    September 20, 2013

    The staff was very friendly.

    The beds were hard and very uncomfortable. There were problems with hot water, it was noisy due to the presence of bars in the neighborhood. The bathroom's floor was badly stained and look shabby. The price of the rooms are far overrated. I wouldn't return.

    5

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