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Paseo de los Heroes, 18818 Zona Rio, 22320 Tijuana, Mexico – Show map
|King Junior Suite - Non-Smoking||
|Superior King Room - Non-Smoking||
|Superior Double Room - Non-Smoking||
|King Room - Disability Access/Non-Smoking|
|King Room - Non-Smoking||
|Double Room with Two Double Beds - Non-Smoking||
|Superior Double Room||
|Standard Double Room||
|King Room with Sofa Bed - Non-Smoking||
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31 properties in Tijuana
Including hotels, apartments, villas and more.
143 verified reviews
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Holiday Inn Tijuana Zona Rio's staff speaks: Spanish
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Golf Course (within 2 miles), Fitness Center, Spa, Massage, Hot Tub
Food & Drink
Restaurant, Bar, Special Diet Meals (upon request)
WiFi is available in all areas and is free of charge.
Free private parking is available on site (reservation is not needed).
Room Service, Vending Machine (drinks), Vending Machine (snacks), Car Rental, Shuttle Service (surcharge), 24-Hour Front Desk, Baggage Storage, Laundry, Dry Cleaning, Ironing Service, Meeting/Banquet Facilities, Fax/Photocopying, Honeymoon Suite
Newspapers, Safe, Facilities for Disabled Guests, Family Rooms, Elevator, Heating, All Spaces Non-Smoking (public and private)
From 3:00 PM
Until 1:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Up to two children under 12 years stay free of charge when using existing beds.
One older child or adult is charged USD 15 per person per night when using existing beds.
There is no capacity for extra beds in the room.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
Based on 143 reviews
Value for money
Show reviews from:
This Baja California Peninsula hotel is within a 5-minute drive of the US/Mexican border. Guests at the hotel can play in the casino or relax in their cozy rooms.
Score from 151 reviews Very good
This hotel is in the Río area of Tijuana, close to the main shopping areas and financial district. The modern, air conditioned rooms have flat-screen satellite TV and free Wi-Fi.
Score from 179 reviews Good
Featuring an outdoor swimming pool, Hotel Hacienda Del Rio is in Tijuana’s financial district. It has rooms with free Wi-Fi, a gym and a restaurant.
Score from 107 reviews Very good
This hotel provides free shuttle service to and from Tijuana International Airport, which is a 10-minute drive away. The rooms include a safe.
Score from 131 reviews Good
The staff was good
having issues with the free wi-fi
I liked the Buffet, the waiters are very professional and Efficient, the housekeepers very friendly And Helpful.
The room smelled like cigarette smoke, I requested a non smoking. the manager needs to check the non smoking room to make sure the travelers have a better experience. The water pressure was very low on the 3rd floor.
House keeping kept trying to open the door at 8:00.
Everything. The staff is especially excellent!
When our holiday ended and it was time to return home!
I dont like it nothing, the room was small,dirty, the carpet terrible my kits walking ad her foto was black, the Wells dirty, the hausekeeping never clean good,terrible experience.
Everything was very professional, make us feel like kings,
Rooms were quiet and clean
Desk staff was slow
Staff was very professional, friendly, and helpfull. Room was very clean. Wifi was blazing fast. For $76.00 for one night I did not expect this high a level of hotel. Beautiful lobby with lounge and restaurant, pool, exercise room, plenty of free onsite parking. Highly reccomended.
The location was a bit tricky to get to from the opposite side of the street and it is located on an extremely busy street.
Lobby was hot
I liked that the hotel felt really safe. There was a lot of security around the perimeter and there was not any transients loitering around the location.
I did not like that there seemed to be no towels in the entire hotel. Our room did not have any, so when we asked an employee for some, she said we could only have 1 because they were short on towels. We had to split 1 towels amongst 4 of us.
Good A/C, clean room, extremely friendly and courteous staff.
Problems with cable and no A/C on hallways and elevator.
Everything the staff and rooms were comfortable and clean everyone and everything was great!!!
There is a bartender/server named Jose , he was awesome!! Very helpful,always with a smile and he gave us a lot of info about what the hotel has to offer!! I will go back just to say hi!! GRACIAS JOSE! The food was very good except the CALDO TLALPEÑO IT WAS SUPER SALTY AND HORRIBLE!!
The front desk lady was HORRIBLE!!! I believe her name was Nancy , I really don't remember she was the clerk that we check in , immediately I could tell I was bothering her , she was short , super unfriendly and she gave me 1 adult breakfast for what I told her and actually showed her the reservation , it supposed to be 2 adults and 2 children , she told me it was booking.com problem because that was all she had , I tried to showed her what I had reserved , she literally turned the computer around and showed me what she had , then she ignored me !! I asked the clerk next to her where was the elevator and what floor was my room because she didn't even bother!! I ALMOST WALKED OUT !! But my kids saw the pool and started to cry because I was so upset , I wanted to leave! So I got screwed with 3 breakfast!!
The smell. Somebody was smoking before we got there.
Location, price and staff is excellent. Its really clean and breakfast is good, a little pricy but good food.
Towels old..and not many, had to request towels when we arrived in room there were none, when they came they were clean but old, very old.They really should no need to buy new towels and many of them so every room has enough. Location of pool isn't ideal I have yet to try it since its where everyone can see, not secluded enough to really realax.
Room, king size bed comfty, good space, good bathroom, very good service, they did the room when we asked because we didn't left until late. Good food (omelette and Club sandwich). Excellent location. Peaceful and quiet. They gave us one more hour of extension for check out.
A lot of light thru the window even with the curtain, oatmeal wasn't nice it had no flavor and too much milk, soda too expensive.
Jacuzzi. Was not working. Could not use pool Saturday because of party. Air condition in room not cold.
Miss fernanda ' at the reception area, because she discriminate people from their accent or appearance, really disgusting. Not professional at all...
Staff was excellent, buffet breakfast was good a little pricy but good.
Towels were very old, felt like i was drying with sand paper, thin too and very scarce we had to request washclothes twice. We stayed 4nights. Maittresses were a little old spring stickying out on side.
Clean beds and comfort
Everything was great!
They charged me twice and the second charge has not been reimbursed
Towels were too old they need to be replaced
My bathroom fan didn't work needed more towels.