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Holiday Inn Tijuana Zona Rio
Paseo de los Heroes, 18818 Zona Rio, 22320 Tijuana – Show map
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The most recent booking for this hotel was made on Aug 27 at 4:09 PM from Mexico.
6 Reasons to Choose Holiday Inn Tijuana Zona Rio
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26 properties in Tijuana
Including hotels, apartments, villas and more.
116 verified reviews
We speak your language
Holiday Inn Tijuana Zona Rio's staff speak: Spanish
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Golf Course (within 2 miles), Fitness Center, Spa, Massage, Hot Tub
Food & Drink
Restaurant, Bar, Special Diet Meals (upon request)
Free! WiFi is available in all areas and is free of charge.
Free! Free private parking is available on site (reservation is not needed).
Room Service, Vending Machine (drinks), Vending Machine (snacks), Car Rental, Shuttle Service (surcharge), 24-Hour Front Desk, Baggage Storage, Laundry, Dry Cleaning, Ironing Service, Meeting/Banquet Facilities, Fax/Photocopying, Honeymoon Suite
Newspapers, Safe, Facilities for Disabled Guests, Family Rooms, Elevator, Heating, All Spaces Non-Smoking (public and private)
From 3:00 PM
Until 1:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Free! Up to two children under 12 years stay free of charge when using existing beds.
One older child or adult is charged USD 15 per person per night when using existing beds.
There is no capacity for extra beds in the room.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
Holiday Inn Tijuana Zona Rio accepts these cards and reserves the right to pre-authorize your card prior to arrival.
Based on 116 reviews
Show reviews from:
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The smell. Somebody was smoking before we got there.
Location, price and staff is excellent. Its really clean and breakfast is good, a little pricy but good food.
Towels old..and not many, had to request towels when we arrived in room there were none, when they came they were clean but old, very old.They really should no need to buy new towels and many of them so every room has enough. Location of pool isn't ideal I have yet to try it since its where everyone can see, not secluded enough to really realax.
Staff was excellent, buffet breakfast was good a little pricy but good.
Towels were very old, felt like i was drying with sand paper, thin too and very scarce we had to request washclothes twice. We stayed 4nights. Maittresses were a little old spring stickying out on side.
Clean beds and comfort
Everything was great!
They charged me twice and the second charge has not been reimbursed
Towels were too old they need to be replaced
My bathroom fan didn't work needed more towels.
We liked everything about our stay. The staff members were extraordinary - not only efficient and helpful, but gracious and friendly. Nearly all were bilingual in Spanish and English. Our room was wonderful - clean, pleasant, and spacious. We can hardly wait to return for another visit!
This is minor, but just offered as a suggestion. It would be useful if the bathrooms had some kind of a ceiling fan/venting system to remove steam from the showers and to freshen the air in the bathroom. I realize it's probably too late to add this - it should have been done during construction of the building - but thought it worth mentioning.
Updated clean room, nice facilities and eager staff
Exchange rate sucked if paying by cash. An upscale hotel would not do this. Bed was too hard. Cheap towels and only one towel provided, way too tacky
they sold my room i didnt even get a chance to stay they got more money that what i paid for
The staff was very friendly and helpful.
The bed was uncomfortable. It felt like I was sleeping on the floor.
the staff was very kind and price is ok.
The bathroom was not very clean, found hair in the shower.
The rooms and establishment were exceptional. The value was good. Food was excellent
Overpriced the breakfast buffet
They didn't have my reservation. Had to wait almost 1 hr in the lobby. No towels Drinks and Food not that good Customer service never answers emails.
The hotel is very clean, very professional staff, front desk service and very friendly and available when you arrive to the door, is like if they are waiting for you.
The breakfast is good, but is time to change some of the dishes,also the wifi speed is very poor, internet speed is very important for us.
The staff and hotel was absolutely amazing. I went for my wedding and they where very accommodating!
This place is awesome! I was making a reservation in a different location near the border line ( La Hacienda del Rio). We used to stay at mentioned Rio years ago, however, it wasn't recommended anymore due to accelerated activity on surrounded prostitution, how ashamed Rio!
......everything is excellent!!
Hotel was up to date and very comfortable. Food was good to excellent and hotel and bar staff were very friendly ... try the craft beer Tijuana, very nice. Internet was free, bed was firm but comfortable. $5-7 taxi ride from boarder
I depend on the internet in a hotel room to do a significant amount of work, and the internet did get slow or drop out on occasion, however I had a room on the end of a hall.
Holiday Inn Tijuana made my stay feel right at home. They were able to make a few adjustments with little or no trouble.
The stuff is not friendly
The customer service reps were friendly and helpfull. I called to for towels and they brought them right up in less than 20 secs. Bed was comfortable. Plenty of room for me and my family
The location is bad due to a one way street and speeding cars. Also the pool was dirty and the jacuzzi did not work and had an awful smell. The room and bathroom were only spot clean. Still had alot of trash.
The noise to many parting slept on car to have a good night sleep!
Everything! The location, food, services, etc. people who work there, should come and train some of the US location's employees;-) because we need that type of service here. I loved staying there, and would book my rooms at that location whenever possible. It's to mention some of the employees names, Samuel, Ignacio, and I forgot the rest, but they wee all outstanding.
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