Choose your preferred language. We speak English and 41 other languages.
Most often used by people in the United States
Boulevard Kukulkan Km 8.5, 77500 Cancún, Mexico – Show map
Excellent location – rated 9.1/10! (score from 516 reviews)
Rated by guests after their stay at Krystal Grand Punta Cancún.
No booking fees • Save money! Best price guarantee — enter dates to see these prices!
207 properties in Cancún
Including hotels, apartments, villas and more.
518 verified reviews
They speak your language!
Krystal Grand Punta Cancún's staff speaks: Spanish, English
Booking is safe
When you book with us your details are protected by a secure connection.
Outdoor Pool (all year), Grounds, Terrace, Sun Deck
Golf Course (within 2 miles), Water Sports Facilities (on site), Sauna, Fitness Center, Spa, Massage, Entertainment Staff
Food & Drink
Bar, Breakfast in the Room, Restaurant with Dining Menu, Buffet-Style Restaurant, Snack Bar
Wired internet is available in the hotel rooms and charges apply.
WiFi is available in public areas and charges apply.
Free public parking is available on site (reservation is not needed).
Room Service, Car Rental, Airport Shuttle (surcharge), 24-Hour Front Desk, Currency Exchange, Tour Desk, ATM on site, Concierge Service, Private Check-in/Check-out, Babysitting/Child Services, Laundry, Dry Cleaning, Ironing Service, Shoeshine, Meeting/Banquet Facilities, Hair/Beauty Salon, Souvenir/Gift Shop
Safe, Shops (on site), Non-smoking Rooms, Facilities for Disabled Guests, Elevator
From 3:00 PM
Until 1:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Up to two children under 12 years stay free of charge when using existing beds.
One additional older child or adult is charged USD 30 per person per night in an extra bed.
One child under 2 years stays free of charge in a crib.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
Ideal Alternatives for You
Based on 516 reviews
Value for money
Show reviews from:
This resort is on the ocean and across from the Cancun Convention Center. It features a sauna, hot tub, an oceanfront pool, while rooms include a minibar and cable TV.
Score from 576 reviews Good
Set right on the beachfront, this resort offers outdoor pools and tennis courts. Rooms and suites offer free Wi-Fi and views of the Caribbean Sea and Nichupté Lagoon.
Score from 474 reviews Very good
The Royal Sands beachfront hotel, in central Cancun, is next to Kukulcan Plaza Shopping Center. It features outdoor pools, a gym, spa and tennis courts.
Score from 304 reviews Excellent
Featuring a steam room, gym, outdoor swimming pool and a roof garden with panoramic views, Aloft Cancun is 200 yards from Forum Beach and 320 yards from Marlin Beach.
Score from 929 reviews Very good
We didn't realize an ocean view would mean just the fact that we can see the ocean! THere was a construction view as well included along with is which wasn't pretty at all.
Staff very courteous especially bar staff.
Major TV issues but I'd come back
The view from my window and deck was great.
The level of customer service was reflected in the class range of the hotel. Was fine but nothing special.
The drinks and food were great. So many options. The location was perfect and the view from our room was stunning. Really enjoyed our stay. Highly reccommend.
Very slight but a few mistakes with food orders.
This not a resort so in cancon it's just not working. The food was not good as well
Fantastic location. Good, spacious, clean rooms. Good value for money. The food in the Grill is great. Amenities are fantastic - infinity pool, pool, area for tours, beach loungers etc It's in a great location not only beach wise but also for shops and restaurants
The front desk is woeful. Give yourself 45 minutes if you need anything done. They are pretty surly also. The buffet dinner was pretty nasty. i booked the second night non inclusive and had a nice dinner elsewhere
Arrival personal Ricardo was excellent! Check-In counter Coral she was Excellent! Pool girl-Nancy excellent! Spa person-Ana excellent! Room service was great.Location good
WiFi in the small cafe, needs better instructions written in English on how to go about How to use the computer.First you must get the code from the counter person then go to computer; where is the @ symbol? Please write it down in English! Push & hold the alt key plus 64 enter! Slow elevators.Concierge Desk was not helpful when asked about Asian restaurants.Need info on the Bus route would be helpful.
1) Convenient location - close to bus stop, convenience stores, restaurants & bars
1) Bathtub was unclean (had hair in it) 2) Damp smell in the room 3) Refused to accept payment in USD by credit card while using a higher than market exchange rate which in effect overcharges
Good location, good food!
Our bathroom was dirty when we checked in. We found a lot of black hair, both of us has blonde hair. Even the day after when they promised to give the clean ing stuff a note to clean the room extra, we still found a lot of black hair in the bathroom. Really disgusting.
WiFi. Disaster. Forcing customers to paid for a better WiFi connection, because the one included is very lousy. Good WiFi should be included.
Hotel on the beach.
We paid a 'view sea' room, but we got a 'building site' room (in the next block is a new hotel under construction that blocks the view of 1/3 of all the rooms of the hotel). We requested another room but the staff move us to a noisy room. Their system of pre pay for food at half of price not includes the best dishes (you need pay in cash/credit card).
- The receptionist Irwing is very helpfull and gentle. Polite and always in a good mood. - location, in front of the beach and close to a big supermarket and shops
- you can't pay anything in cash unless you make a deposit in the reception - no breakfast included
Too expensive Staff does not speak nor understand English Room was not cleaned properly
Hotel bem localizado, boa piscina. Good location and great pool.
Serviço muito ruim! As pessoas que trabalham no hotel nao são prestativas. Nao prestam nenhuma assistência. Serviço dos restaurantes muito ruim! Lento, mal atendido. Ficamos em um quarto que a água do chuveiro nao funcionava. Parava no meio do banho, reclamamos diversas vezes e nao foi feito nada da parte do hotel. Tivemos uma péssima estadia no local. Really bad service. No assistance. Shower did nt work!
food(meals at the grill and breakfast were great!) Nice and wide beach
best location in cancun , like no other .. very centraled to everything around
although i was on the 8th floor , i can still hear the grinding noises of the construction which starts very early in the morning , but that supposed to be a temporary issue
Room balcony was good and we had a good view. We had a lost-and-found experience (a camera) that went very well. The service and food at a business reception was fine. The beach and pool areas were enjoyable.
The room safe was without power and fixing it was "not in our maintenance service". The mini-bar was without power and this too could not be fixed. The shower was well-appointed but the handheld unit was broken.
Good location. Most of staff extremely helpful and pleasant.
We received a terrific massage on the spa. The food at the beach bar was also very good, as was the service. The beach is gorgeous.
There is a very large construction project going on right next to the hotel. Many of the rooms overlook the project. There is loud noise from 7am to 8pm, and very bright floodlights all night that shine into your room. We were told by reception that the construction was 9am to 6 pm. They lied. The hotel is ok but not much action or energy. It's very quiet inside the lobby.
The room was beautiful and well-kept with an amazing ocean view at a cost much less than similar hotels that had either the same or less appealing location.
I requesting early check-in (1pm) when reserving the room. The room was not ready until after 3pm. I was not told at check-in that a deposit was needed to use bar/food service on the beach, requiring an additional trip into hotel, up the elevator and to my room in order to fetch credit card (all the while with wet swim suit & sandy feet)
Beach, location, services, breakfast, lounge, cleanliness, safe parking, half off deal for food
No free wifi, limited buffet to breat fast wold have liked to see a lunch and dinner buffet option, limited dining options later at night, no vent in the bathroom, smells would come in from the sewer.
It doesn't have a Jacuzzi.. Water too cold.
Location is perfect. On the beach and right next to Coco Bongo. Beach is quiet.
Get started now by entering your email address. We'll instantly send you a link to our Deal Finder!