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Avenida Tulum y Nichupte Supermanzana 11 Manzana 2 Lote 3, 77504 Cancún, Mexico – Show map
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209 properties in Cancún
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745 verified reviews
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Ibis Cancun Centro's staff speaks: Spanish, English
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Food & Drink
Restaurant, Bar, Snack Bar
WiFi is available in all areas and is free of charge.
Private parking is available on site (reservation is not possible) and charges apply.
Car Rental, 24-Hour Front Desk, Baggage Storage, Dry Cleaning, Business Center, Fax/Photocopying
Safe, Non-smoking Rooms, Facilities for Disabled Guests, All Spaces Non-Smoking (public and private), Air Conditioning
From 3:00 PM
Until 1:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
One child under 12 years stays free of charge when using existing beds.
There is no capacity for extra beds in the room.
The maximum number of cribs in a room is 1.
Pets are not allowed.
When booking more than 7 rooms, different policies and additional supplements may apply.
Cards accepted at this property
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Based on 745 reviews
Value for money
Show reviews from:
Centrally located in Cancun's touristic district, this hotel is 20 minutes from Cancun International Airport and 10 minutes from the beach. It features an outdoor pool and rooms with free Wi-Fi.
Score from 215 reviews Review score
Featuring an outdoor pool, Real Inn Cancún by Camino Real is in Cancún, just over half a mile from the beach and 2 miles from Plaza Caracol shopping center.
Score from 384 reviews Excellent
One Cancun Centro is located in Cancún, 1.5 km from Plaza Las Américas shopping centre and 6 km from Playa Tortuga. Free WiFi access is available in all areas.
Score from 63 reviews Very good
Hotel Antillano is a quarter mile from downtown Cancún and a 10-minute drive from the beach. It features an outdoor swimming pool and rooms with free Wi-Fi.
Score from 114 reviews Good
April 26, 2015
The discount on booking.Com is only 20 pesos.. Or one euro... Not exceptional. Quality of materials used in the bathroom. Better be protected against tetanus. Rusted screws that are not completely screwed. You better use hearplugs because you hear the noise of passing people and closing of heavy neighbours doors The white walls are dirty and no decoration on the walls No water boiler or fridge Only one bin and because in bathroom, mixed with used toilet paper making recycling quite difficult Reception can be more effective, faster and more customer oriented. Expect waiting time.
You can reserve and take your ADO bus from the office at the hotel. In front of big shopping mall but you need to survive the traffic to reach it. Nothing done for pedestrians in the neighbourhood You have a supermarket in the hotel.
April 25, 2015
Dirty room, dirty bathroom, old towels with holes in it and terribly lumpy old pillows!
Location and free wifi
April 21, 2015
Internet access was too slow, and the service was slow
Central location, right in the centre of Cancun City. Lots of shops and malls nearby. We arrived late at night and thought we would spend the night somewhere cheap and cheerful before starting our excursions and visiting other parts of yucatan
April 21, 2015
Todo estuvo muy bien
Las habitaciones son muy limpias y todo luce como nuevo. Hay servicio de secador para pelo y plancha para la ropa. Muy cerca a solo 4 cuadras queda un centro comercial. Hay una estacion de ADO en frente del hotel, un supermercado y un restaurante. Para ir a la zona hotelera se debe caminar 10 min para tomar el bus el cual cuesta 10,5 pesos mexicanos.
April 19, 2015
The staff is not that kind or smily, a bit serious so you don't know if something is bothering them, but they do their job as expected.
Ibis is always comfortable, un-personal but just fine, clean and good service in general. In general I have good experience with ibis.
April 18, 2015
But it's way far from the hotels area where all the beaches and nightlife are. The area is not very nice and safe. The staff has difficulties in speaking in English
The hotel is clean and it has everything
April 14, 2015
We loved absolutely everything: beautiful rooms, large flat screen tvs with multiple cable options in English, consistently excellent wifi, powerful a/c, views over the lagoon, grocery store on-site (with an impressive new shopping mall across the street - movies, cafes, etc), numerous electrical outlets, and potable water on tap. Perfect place.
April 11, 2015
close to the airport
March 31, 2015
Location: was ok, mainly taxis as i couldn't find any public transport links Travel to Airport, was also taxi as the earliest ADO bus leave the location at 7:30am. Shuttlebus companies do not pick up from this location either. Food on site was terrible. I wish I hadnt! A chicken burger and chops looked like it had been cooked/friend about three seperate times and frozen and thawed in between. I didnt eat it.. there is an italian place right opposite that looked amazing and had lots of customers. id recommend that
The hotel was comfortable and the staff were friendly
March 29, 2015
5 people were waiting for rooms, and the front desk said all rooms were being cleaned, but would be ready for 3 PM check in. As soon as the front desk person left for the day and a new front desk person appeared at 3, magically all of the rooms were ready. How did they coordinate that? Guess the person on duty until 3 wasn't interested in "working" hard enough to check us in. Also, you could have made penicillin from the mold in the shower.
Price, internet were both good.
March 26, 2015
Location isn't great.
Good place for an overnight stay.
March 24, 2015
Is not posible to open window in room. Individual Aircon did work, but very noisy. Not a new silent one.
Good location, price ok, very good beds and lining, internet works well in room, clean
February 28, 2015
Very small room but good value
February 27, 2015
valet parking - little room
close to mall and supermarket - they have a baby cot available
February 27, 2015
A bit noisy.
Nice and clean, and the staff were helpful.
February 24, 2015
Toilet was quite dirty, mentioned it to staff and it was cleaned, but they forgot parts of it (between lid and seat) Not much around but half way to the airport
Ibis is a chain, so no negative surprises Basic but all you need Good wifi
February 13, 2015
Rooms were very small. No coffee or hot water. Bed was uncomfortable. Pillows were lumpy. Had to go out and buy my own pillow.
The staff was friendly and the room was clean.
January 27, 2015
The sink tap has a fitting that produces a fine spray rather than a steady flow -- presumably to save water -- with the result that the flow is a trickle when low or sprays the mirror and your clothes when high.
Cleanliness and comfort of room and facilities (comfortable bed and nice shower with good flow). Very good buffet breakfast (not included in room price, cost 89 pesos, but cheaper if you eat very early or late). Free WiFi in room. Left-luggage facility made it possible to travel light for an excursion to Havana in Cuba. Supermarket, pharmacy and Italian restaurant literally on the doorstep.
January 25, 2015
located not close to the beach
a very good alternative if you want to pay reasonable price
January 24, 2015
Just little things. The cleaners made a lot of noise in the corridor when I was trying to nap (it was the middle of the day so..). The soap dispenser in the shower was broken. Despite these I would stay there again most definitely. I enjoyed my stay and felt very comfortable.
The staff were friendly, the room was cosy and clean and comfortable. The location was perfect for me.
January 24, 2015
As with most hotel chains, you get what you expect or are used to. Having a supermarket virtually inside the hotel proved quite convenient. Half a mile down the road, another big shopping mall with cineplex.
January 23, 2015
For the price, this hotel has everything you want. 24 hour room service, clean comfortable quiet room. It is located next door to a super market. The staff is great. I don't understand why anyone would rate this hotel low unless you are unrealistically looking for 5 stars for under $50 a night.
January 22, 2015
windows don't open, need A/C just to breathe; need bus or taxi to everywhere. impersonal.
January 18, 2015
Wish they had a queen or king room.
I found Ibis to be a breath of fresh air away from the overpriced tourism found in Cancun. On site you had a MINI-Walmart, cafeteria, cafe, Italian Restaurant and large mall right across the street (Plaza Las Americas). You were only a reasonable priced taxi-ride away from the Bus terminal (50 pesos), Zona Hotelera (tourist zone) (70 pesos), Ferry Terminal for Isla Mujeres (70 pesos) and Playa Delfines (Cancun's best beach) (200 pesos). The room came with a double-bed, small desk, and nice size bathroom. The shower produced great water pressure and hot water plus the room was cleaned perfectly daily including the bedding changed with clean towels. Internet worked perfectly. I have no complaints about the service. You could book tours at the hotel and walk to many restaurants like Hooters or Tangos close to the mall. The room may be a little small but it is perfect for a single traveler or business traveler on a budget. Taxi to the airport is about $250 pesos or U$25. I do not recommend this accommodation for honeymoons, family vacations, or long stays (over a week). I would definitely stay again on business. Happy Travels!!!
January 15, 2015
Mattress certainly needs to be replaced. Rooms very small with full size beds and not queen good only for a single person.
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