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Calle 8 norte, entre 5a Avenida y Playa, 77710 Playa del Carmen, Mexico – Show map
Excellent location – rated 9.4/10! (score from 190 reviews)
Rated by guests after their stay at Illusion Boutique Hotel Adults Only By Xperience Hotels.
|Room Selected at Check In|
|Deluxe King Room with Partial Ocean View|
|Deluxe King Room|
|Prestige Double Room|
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521 properties in Playa del Carmen
Including hotels, apartments, villas and more.
190 verified reviews
They speak your language!
Illusion Boutique Hotel Adults Only By Xperience Hotels's staff speaks: Spanish, English
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Outdoor Pool, Terrace, Sun Deck
Food & Drink
Restaurant with Dining Menu
WiFi is available in all areas and is free of charge.
No parking available.
Room Service, Packed Lunches, Car Rental, Shuttle Service (surcharge), 24-Hour Front Desk, Express Check-in/Check-out, Currency Exchange, Tour Desk, Baggage Storage, ATM on site, Concierge Service, Laundry
Safe, Non-smoking Rooms, Elevator, All Spaces Non-Smoking (public and private), Air Conditioning
3:00 PM - 12:00 AM
7:00 AM - 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
Children cannot be accommodated at the hotel.
Any additional adults are charged USD 20 per person per night when using existing beds.
There is no capacity for extra beds in the room.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
Based on 190 reviews
Value for money
Show reviews from:
This oceanfront hotel in Playa del Carmen is located directly on the beach, one block from the famous Fifth Avenue entertainment area. The hotel offers a 24-hour front desk and free Wi-Fi.
Score from 245 reviews Good
Featuring an outdoor pool and 2 restaurants, this pet-friendly Hotel Cacao is on 5th Avenue in Playa del Carmen. Features include a Caribbean Sea view, and the beach is just a quarter mile away.
Score from 43 reviews Wonderful
Just a few steps from white-sand Playa del Carmen Beach, Hotel La Pasion Boutique has comfortable rooms with balconies, 2 outdoor swimming pools and a hot tub.
Score from 786 reviews Wonderful
This distinctly stylish hotel is located just 55 yards from the sandy beach in the heart of Playa del Carmen with shopping, dining and nightlife available nearby.
Score from 214 reviews Very good
The location was to die for - a few steps from both the beach and 5th avenue - so you had the convenience of both but without the hassle of either. The staff were above and beyond excellent - they held the keys for us so we didn't have to keep track or worry about loss or theft - and they always were so pleasant and friendly!
The showerhead and beds could have been a bit better, but would not keep us from reserving with them again on our next trip!
Can hear a nightclub at night and construction during the day
great location, very close to the beach, restaurants and bars. Hotel is very clean
we have the cheapest room but without windows. It would be ok when we knew it before. But during the booking it was not mentioned. during chek in our room was not ready. we should wait for that 2 hours swimming pool on the toop is not so great how it looks breakfast is poor. actally hotel is good only for sleeping
Location was great, just 20metres to the beach. For us no need to pay double to be on beach front. Staff are very friendly.
The place smelt like moist cane furniture, then my clothes did too. Also the bed linen is so old that you can feel the oils from other people on there. Grosse! And they didn't put a sheet over the quilt/duvee. So I requested this and they gave us one.
Staff were super friendly and extremely helpful. The location could not have been better, right in between 5th avenue and the beach! Highly recommended for the rooms, well kept and very clean facilities.
Proximity to 5th avenue does mean you get the occasional 'boom boom' sounds from the clubs/ bars. But that's to be expected in this part of town, every hotel will experience the same :)
The pool was too small
very kind and helpful staff, perfect location, very clean, big room
wifi conection was slow
Staff and location
Non working elevator and noise level in hallways
staff was fabulous,lovely hotel,very clean.would definitely stay again(with another mattress topper from walmart)you really should buy more comfortable mattresses.
the bed was hard.bought an eggcrate mattress topper at walmart which made a difference.didn't take it home.
Excellent location really good prices comfortable rooms
Good location, very clean, helpful staff
No proper curtains on windows so light came in at 5.30 am, amenities weren't topped up every day. Bar at hotel closed at 5pm.
Staff was amazingly gracious and courteous.
Construction on next street. Would have preferred a room on other side of building. Very loud and disruptive, but obviously not the hotel's fault. Shouldn't put people on that side if at all possible.
The price was quite fair, the hotel's location is good, walking distance to the center and the beach. Even-though the beach in front of the hotel was not the best, it was about 10min walking to reach a nicer part of the beach. The highlight of the hotel goes to the staff, who were very kind and helpfull.
The breakfast could be a bit better (it was about fresh fruits, juice, coffe, some bread, yogurt and cereals). The hotel is very close to 5th avenue (the center, where there are bars, stores, etc), therefore it was a bit noisy in the evenings. The rooms could have a better acoustic insulation.
Transation. Which is 6.48%. I receive the rate of the hotel . It was the hotel mistake charging twice and the hotel should assume the responsability and pay me back the 6.48% charged from the brazilian governament from the second reservation whichbwas incorrect. I should not pay for this
Big room (and bed!), concierge service giving you useful information, just 30m from the beach and from 5a avenida.
Some noise during the night due to the fact that the wall in the room was very thin. Swimming pool very small (but who uses the swimming pool in the Caribbean sea?!)
Great location: close to the beach and to 5th avenue. Very friendly staff and clean rooms.
A lovely small hotel, great location and price. The entire staff (front of house to housekeeping) made the difference; friendly, welcoming and very helpful. Wonderful stay!
It would be nice if continental breakfast was included. Booking.com needs to clarify in room details regarding balcony rooms. The photos show balcony but it is not mentioned (We booked deluxe king room. The assumption is that you are getting a room with balcony). This did cause some confusion upon check in but was rectified immediately by staff.
Amazing place to stay, clean, big rooms, nice terrace with pool, great patio, helpful and friendly staff
no parking road is not accessible pedestrian street noisy surroundings at night due to music from bars and night clubs nearby
Friendly staff and very attentive If your looking for Value ( this the only value i found at Playa), this is a small hotel but very nice and Clean. Would stay here again!
Wifi was spotty at best
Very well kept, really unique small hotel in a great location in Playa del Carmen. The air conditioning unit was very quiet. The room was neat and clean.
The mattress was pretty hard.
Ilusions Team is very dedicated and they are always ready to help you. This hotel takes care about small details that certainly makes the difference. I Strongly recommend it.
The wifi conection could be better.
Outstanding staff and great location!!
Wi-fi was a bit slow and hard to get reception
The staff are wonderful. Very friendly, accommodating, can't say enough good things. Our room was clean and comfortable, plenty hot water. Great little Madrez Cafe next door had fabulous waffles and breakfast n lunch items every day.
Wish I had opted for a room with balcony, but I really had no dislikes.
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