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Calle 24, Corner Avenida 10, 77710 Playa del Carmen, Mexico – Show map
Excellent location – rated 9.1/10! (score from 148 reviews)
Rated by guests after their stay at Soho Playa.
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484 properties in Playa del Carmen
Including hotels, apartments, villas and more.
148 verified reviews
They speak your language!
Soho Playa's staff speaks: French, Spanish, English
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Outdoor Pool (all year), Terrace, Sun Deck
Spa, Hot Tub
Food & Drink
WiFi is available in all areas and is free of charge.
Free public parking is available on site (reservation is not needed).
Room Service, 24-Hour Front Desk, Currency Exchange, Baggage Storage, Concierge Service, Meeting/Banquet Facilities
Safe, Elevator, Air Conditioning
French, Spanish, English
From 3:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Up to two children under 3 years stay free of charge when using existing beds.
One child from 3 to 11 years is charged USD 35 per person per night when using existing beds.
Up to two older children or adults are charged USD 50 per person per night when using existing beds.
The maximum number of extra beds in a room is 1.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
Based on 148 reviews
Value for money
Show reviews from:
In the heart of Playa del Carmen, only steps from exciting nightlife and area attractions, this boutique hotel features luxurious accommodations along with first-class amenities and services.
Score from 212 reviews Excellent
This Maya Riviera hotel is in central Playa del Carmen, 2 blocks from the beach and a few steps from lively 5th Avenue. The hotel features a rooftop pool and rooms with balconies.
Score from 255 reviews Very good
This Mayan Riviera hotel is located in Playa del Carmen, only 15 minutes from the Xcaret archaeological site. The hotel offers easy access to local beaches.
Score from 246 reviews Very good
The Palm at Playa features a rooftop terrace with a swimming pool, bar, spa and gym. It is just 4 blocks from downtown Playa del Carmen and a 2-minute walk from the beach.
Score from 252 reviews Excellent
Great fundamental hotel design. Good staff. Decent breakfast. Nice rooftop option.
Room lacking in flat surfaces despite ample room for more furnishings. Nice balcony but no chairs. Minimal counter space in bathroom. No internet service last two full days. Rooftop space closed on rainy day which is when it could be most useful. All told, great potential but it needs numerous small things to make it an excellent rating.
comfy bed, spacious rooms and flexible staff upon checkout
WiFi stopped working on the first night of our stay and still wasn't working when we checked out 3 nights later.
Location was perfect and the staff went above and beyond for anything we needed! Absolutely gorgeous place to stay!!
beautiful rooms extremely friendly staff good location (close to 5th avenue and the beach) nice rooftop-pool
Friendly staff, cleaness, close to everything
Tasteful localities, very nice staff, good resturaunt with wonderful juices
Location is perfect. Just out of noise of 5th avenue, but only 1 minuten away. Helpfull staff. Nice clean hotel with beautifull rooftop pool. Parking garage underneath the hotel.
Options for breakfast are limited. But quality is ok and it is included in the price.
The best hotel in playa The best Wi-Fi In mexico The best breackfast in the world
The rooms were a delightful surprise from the little note with my name on it in my room to the arrangement of the toilet paper. The best Air conditioning in the room you could possibly have and the WiFi was perfect. I truly appreciated the little details!
the lobby was a little hot because they didn't have the AC on but its understandable due to the wide open doors.
- Very good location! - Front desk staff very friendly and helpful! - Awesome rooms!
- Breakfast staff not friendly or helpful. - Breakfast options should vary. - Internet was fast, but the signal wasn't so strong. Didn't work well inside bedroom. - Should have a better procedure about the garage access. Everytime we had to go to the front desk to ask them to open the gate.
Check in was quick and efficient. We were shown to our room. Facilities nice. Room big, clean and comfortable. Quiet even though on a main road. Restaurant looked nice (did not use as had pre booked and had to be out early) Hotel recommended for short or long stay in Playa del Carmen
We had one problem and I contacted the managers and this was rectified quickly and above my expectations.
Location of the hotel is great, just near the 5th avenue with all the restaurants and bars + 5 minute walk from the beach . Nice breakfast. Great TV and modern room. roof top pool was great. Not too big but definately worth some relaxation time.
wifi was not the best. Hotel lobby is not air conditioned which made very annoying to enter the hotel. Some of the hotel's staff were not very helpful.
The staff was amazing, Valeria was always helpful, and gave us awesome customer service . Room was big, a/c worked perfectly , breakfast was good .
The wi-fi was a little slow sometimes, no biggie thou
Modern, good personnel and nice facilities
The design The tranquility
Amenities not renewed daily
The hotel was very modern, spacious and clean. The staff were extremely helpful, especially Derrick and Julio. Always went out of their way to be of assistance. The breakfast at the hotel was great. Free access to Mamitas beach club.
The wifi was a little slow
location, rooms were spacious, breakfast was good, and staff was attentive.
The staff, closeness to everything and beds
Super comfy beds!
Not so good breakfast
Beds were very comfy. Tidy rooms and good HK.
Breakfast was very average. Bread rolls and juice then eggs on a plate later on (no toast) could only pick from Continetal or American both said Danish Pastry when it was just bread rolls. Pool area very small.
Staff extremely helpful and customer service oriented. We enjoyed their daily greetings and friendly smiles. Great value for cost...delis he's complimentary breakfast and the welcome drink and nearby discounts were icing on the cake.
Inconsistencies with housekeeping.
Excellent location. Near 5th Avenue, Mamitas beach where things happen. Staffs are very friendly and always promptly to help. Tina from reception is extremely nice. Internet was good and hotel provide bottles of water for free. Bed is comfortable. Excellent hotel. I recommend it.
Shower was not so good, it had low water flow. Also it splashed water everwhere weeting the bathroom. Breakfast is ok. It could be better. No big deals, but topics could be improved.
- Nice design hotel located just 2 blocks away from the beach (two very busy beach clubs). It is also just one block away from the Avenida Quinta, where most of the restaurants and bars are located; however the hotel is very quiet and far enough not be disturbed by the mess around the noisy clubs (just 10 mins walk). - Room was nicely decorated, spacious and comfortable. - Rooftop pool and sun beds with a distant sea view was great. - Underground parking with plenty of space is very handy considering the lack of parking spaces around. - Staff was very friendly and helpful. - Breakfast included in the room rate was basic, but good, and breakfast menu offers many other affordable dishes.
- Maybe picky, but the rooftop terrace bar was closed; so no cocktails by the pool :-( - Was not clear to me that the hotel only offers a discounted (not free) entry to the nearby beach club.
The atmosphere and people were wonderful! They added so much joy to the journey!!
It was OK, except Saturday night.
There was a party on the rooftop terrace Saturday. Loud music and loud people until 2:00 AM.
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