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Newest reviews for InterContinental Presidente Puebla

  • Koen
      Mexico
    July 3, 2014

    Staff service is excellent. The executive lounge is great for business travelers, offering you drinks, snacks and breakfast while you have enough space for meeting.

    No, it is perfect.

    10

  • Koen
      Mexico
    June 16, 2014

    Good location. Clean room. Staff service is ok.

    The Italian restaurant is not open on Sunday. Only 1 mexican restaurant is open.

    7.5

  • Anonymous
      Mexico
    March 19, 2014

    Excellent arquitecture and lots of art objetcs all over the hallways; kind staff; fantastic italian in-house restaurant for dinner (closes on sundays at 5pm); nice garden (but quite small); clean and big outdoor pool; sunday morning brunch in the Mexican restaurant offers a great variety of food (in our case it included two delicious lamb dishes); the matresses are very comfortable; interiors and furtintures are nice to look at and of good quality; the indoor climate is very agreeable even without air conditioning; the windows are soundproofed (which is not very common in Mexico).

    The Italian in-house restaurant is closed for dinner on sundays!!, a huge disappointment!! because it's probably one of the best Italian restaurants in the country; when dining in the Mexican in-house restaurant, it takes way-way too long until dishes are served (with a mediocre quality); at the reception, previous to the payment, no written breakdown of the total amount was handed over (even when asked for); staff tried to assign a smaller room that did not coincide with the room characteristics nor with the fotos shown on booking.com for the room category (I insisted and the case was resolved somehow - stressing anyway). Jamie mentions in his review, here, that the staff didn't apologize for made mistakes, unfortunately Mexican service staff never-ever apologizes, you usually get the typical "no se preocupe/ don't worry", instead, this is a very bothering but rather cultural issue; once I moved into the hotel room, first of all a clogged sink drain had to be fixed.

    8.3

  • Enrique
      Mexico
    October 30, 2013

    Rooms arquitecture gym

    Far away from centre and Angeliopolis

    8.8

  • Martin
      Ireland
    July 24, 2013

    Food, pool, comfort

    Location, no currency exchange .

    8.3

  • Sergey
      Russia
    July 16, 2013

    Breakfast is good

    Hotel is very old. No soundproof at all, you stay at your room and you can hear all noises from outside, 24 hours a day.

    5

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