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Na Balam

hotel Surrounded by tropical gardens, on the small island of Isla Mujeres, only minutes from Cancun, this hotel is located on one of the best beaches in the Caribbean.

Most recent booking for this hotel was yesterday at 08:23

Score from 148 reviews Good 7.6/10

Hotel Playa La Media Luna

hotel Overlooking the beautiful Half Moon Beach, this cozy hotel is only a short walk from the downtown area, and offers all the amenities and facilities needed for a relaxing and unforgettable stay.

Most recent booking for this hotel was yesterday at 06:57

Score from 99 reviews Good 7.8/10

Cabanas Maria Del Mar

hotel Centrally on North Beach in Isla Mujeres, a small tropical island 8 miles off the coast of Cancun, Mexico, this comfortable hotel offers relaxing spa amenities just minutes from the island's center.

Most recent booking for this hotel was yesterday at 14:29

Score from 177 reviews Review score 6.8/10

Privilege Aluxes

hotel Nestled on the island of Isla Mujeres, across from Cancun, this luxury hotel offers relaxing spa services and a wide range of recreational activities just steps from Playa Norte (North Beach).

Most recent booking for this hotel was yesterday at 09:37

Score from 62 reviews Very good 8.3/10

Newest reviews for Ixchel Beach Hotel

  • Joel
      Mexico
    August 17, 2014

    over all , greatest location at the island

    9.6

  • Janice
      United States of America
    August 14, 2014

    The beach is fabulous, and the property is right on the beach. The staff was friendly. For the most part, the other guests were quiet and respectful. On one weekend night, some partying was going on in the pool area, but it was not so loud that it was disturbing, even though our room overlooked the pool. Things quieted down before 10 pm. The hotel is in an excellent location within walking distance of many shops and restaurants.

    The wi-fi was not working, which was disappointing, since the free wi-fi was one of the reasons why I booked this hotel. The suite was clean, but the bed was rock hard. It was literally on a cement slab. The free self parking was not in a parking lot, but wherever you could find a spot on the street. This was challenging at times because the streets were narrow and a lot of golf carts are parked on the streets. Besides the pool, there are not really any other amenities.

    6.7

  • Anonymous
      Belgium
    August 11, 2014

    the rooms are worn out

    4.6

  • Anonymous
      Spain
    August 5, 2014

    Our suite was awesome, we got bar service right to our terrace which faced the bar. Best beach in Isla Mujeres. Loved our 2 x1 massages.

    Had no wifi throughout our stay, asked for different connections and passwords, none worked.

    9.6

  • Anonymous
      Israel
    July 25, 2014

    The hotel is located on the most beautifull beach of Isla Mujeres. The staff was outstanding, very friendly and helpfull. Great location, 2 minutes walk from the main street's cafes and restorants. We will definatly come back!

    9.6

  • Ron
      Israel
    July 21, 2014

    the beach and the pool

    poor internet services

    7.5

  • Lauren
      Mexico
    July 10, 2014

    The hotel is located in 2 separate buildings, right on North Beach on Isla Mujeres. Each building has a small pool with loungers, a poolside bar and direct access to the private beach area. The staff are really friendly and helpful (offering us a chilled face towel each at check-in was a lovely touch!) and we felt really welcome and relaxed. The poolside bar served really nice food and 2x1 drinks, and the hotel is also just a 2-minute walk from all the bars and restaurants of Hidalgo Street. All in all it was a great stay and I'd love to stay there again in the future!

    Nothing to complain about really, but it did seem that the control for the air conditioning in our room didn't work so we could choose from being incredibly painfully cold or having no air conditioning at all. We resorted to leaving it on when we left and turning it off every time we were actually in the room, but could have probably just asked reception to check it.

    9.6

  • Bruno
      Israel
    July 7, 2014

    We spent the first three nights of our Honeymoon at this hotel which gave us more than we expected. The room is equipped with dehumidifier and A/C. They also provide guests with drinkable water dispenser in every guest room. The location is perfect and convenient. Close to restaurants and main street. The hotel has direct access to the beach. The staff is very friendly.

    10

  • Christopher
      United States of America
    June 24, 2014

    Everything. This hotel was everything I was hoping for! The staff were incredibly friendly and the room was stunning. We loved the awesome view. I would love to stay here again!

    10

  • Fenella
      United Kingdom
    June 10, 2014

    The location.

    This is NOT a 5* hotel by any means. Standard room has no balcony. The air con makes the room damp including all your clothes and the bed linen due to condensation. Very poor cleaning staff. The communal areas are dark, small and unpleasant. Not what you'd expect from the listing. The pool areas are small and the cafe is cramped and unpleasant. This should be a 3* hotel for the prices they charge. Advice - stay somewhere else!

    5.4

  • Susan
      United States of America
    June 7, 2014

    Staff aimed to please and were very helpful. Very relaxed atmosphere. Good food at the poolside restaurant. Beautiful beach.

    10

  • Mor
      Israel
    May 13, 2014

    Great location The best beach in the island Staff was very friendly Very clean No problems with Wi-Fi

    The standard room has no balcony

    9.6

  • Anonymous
      Israel
    May 11, 2014

    we like the hotel it located next to the beach and was very good comparing to other hotels on the island. make sure you ordering the rooms with the balcony wich was much better.

    rooms without balcony wasnt good, gym was too small.

    6.7

  • Assaf
      Israel
    April 29, 2014

    Best location, good rooms, private beach with beds and umbrelas and hotel service.

    Flat tv but very bad reception. Some ants...

    8.8

  • Anonymous
      Australia
    April 28, 2014

    The location was first-rate and with a beach on your doorstep, it was the hotel's best feature and only saving grace.

    We encountered a number of problems whilst staying at Ixchel: 1. The staff were unhelpful, disinterested and sometimes even rude. We were keen to extend our stay and after initially inquiring, had to pursue the matter over the course of a day to actually find out if it were possible. The evening male staff were worse than the day staff - some male staff would not even make eye contact. 2. The state of some of the rooms was concerning. Many rooms appeared to be moldy and were not equipped to handle the humid climate of the island. 3. Sloppy cleaning service meant that towels were not always provided and dehumidifiers were not emptied. 4. We were told the internet "was currently not working and this issue was being fixed" but really, it just doesn't work above the ground level of rooms. This can be an issue for travellers who need internet connection while abroad.

    5.8

  • Kristin
      United States of America
    April 18, 2014

    The hotel is affiliated with several restaurants and you can sign the bill and have it added to your hotel bill. The concierge was extremely helpful and personable. After a long day at the beach, when we attempted to leave for dinner we found that our safe was stuck in the locked position refusing to accept the code. The front desk quickly sent 2 maintenance men to attempt to open the safe. Usually, they require a wait time of 12 hours to attempt the codes a second time before breaking into the safe. However, we were checking out in the morning. The lady at the front desk sent the maintenance men back and they drilled the safe open. We were quite surprised as well to find that they did not charge us for breaking into the safe. All of the employees of the hotel were exceptionally polite and helpful. We will definitely stay here again!

    10

  • Timothy
      United States of America
    February 3, 2014

    The location can't be beat; very close to ferry and popular restaurants. Located directly on North Beach, the best sand and water on the island. Great Staff with special mention to Mauricio (concierge) and Arturo (beach server). They both made our stay spectacular.Stayed in tower 2 (west building) room 311 and found the bed comfortable and the bathroom clean and spacious. Higher floors have ocean views. Had no trouble getting WiFi in our room, probably due to the lower floor. Enjoyed our stay and would stay again.

    There are no balconies in the '11' room tier. Did see many others in the common areas due, I assume, to poorer WiFi access in other rooms.

    9.2

  • Anonymous
      United States of America
    January 24, 2014

    Liked the location right on the beach, yet a short walking distance to pedestrian area with many restaurants and bars.

    The hotel had a very cold atmosphere. Nothing at all charming or comfortable. Just a place to sleep.

    5

  • Joel
      Belgium
    December 15, 2013

    Great location.

    7.5

  • Kevin
      United States of America
    November 10, 2013

    Great location and staff. Walkable to downtown for restaurants and shopping. The spa was really good. The restaurant wasn't very good.

    10

  • Anonymous
      Israel
    September 30, 2013

    Great location, huge room, clean, quite and next to an amazing beach! Plus, if u r a guest of the hotel u don't need to pay for the beds and umbrella at the beach!

    The bed cover was dirty and no wi-fii in the room (only at the lobby).

    9.2

  • Anonymous
      Israel
    September 27, 2013

    Nice location, great beach, rooms are nice IF you get the king size bed

    Service at the front desk - was terrible! First they wanted to give us a room where they were having some serious construction work (!) and did not understand what's wrong if the work is 'only' between 8am-5pm !!! Seriously?! Then they gave us a room with 2 beds.. for our honeymoon :/ come on. Checking in took forever. Annoying.

    6.7

  • Veronique
      Belgium
    August 25, 2013

    Perfect location at beautiful beach and close to downtown Good service at beach

    Somehow we got the only room without balcony, and we didn't get enough clean towels in the bathroom. They put some kind of perfume on the sheets and through the aircon that is really disturbing

    8.3

  • Genevieve
      United Kingdom
    July 22, 2013

    Isla mujeres is a beautiful island and with the added touch of having ixchel beach hotel so close to the beach. A wonderful experience had by my family and myself . had the best views and suites were just class A !

    Wifi was not working in the suites and only in the reception area ( as suggested in the booking details ) . A snack / cafe bar not available in the hotel ~ only outside within the hours of 8amtill 4pm

    8.8

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