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Secc. F Mz 43 L20 Carretera Garrafon Fracc Mar Turquesa, 77401 Isla Mujeres – Show map
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33 properties in Isla Mujeres
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197 verified reviews
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Hotel La Joya Isla Mujeres's staff speak: Spanish
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Outdoor Pool, Outdoor Pool (all year), Grounds, Terrace, Sun Deck
Canoeing, Snorkeling, Private Beach Area
Food & Drink
Breakfast in the Room
Free! WiFi is available in public areas and is free of charge.
Free! Free public parking is available on site (reservation is not needed).
24-Hour Front Desk, Baggage Storage, Laundry
Safe, Air Conditioning
From 3:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Free! Up to two children under 12 years stay free of charge when using existing beds.
One older child or adult is charged USD 35 per person per night when using existing beds.
One older child or adult is charged USD 35 per night in an extra bed.
The maximum number of extra beds in a room is 1.
There is no capacity for cribs in the room.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
Hotel La Joya Isla Mujeres accepts these cards and reserves the right to pre-authorize your card prior to arrival.
Based on 197 reviews
Value for money
Show reviews from:
Surrounded by tropical gardens, on the small island of Isla Mujeres, only minutes from Cancun, this hotel is located on one of the best beaches in the Caribbean.
Score from 148 reviews Good
Overlooking the beautiful Half Moon Beach, this cozy hotel is only a short walk from the downtown area, and offers all the amenities and facilities needed for a relaxing and unforgettable stay.
Score from 99 reviews Good
Set directly on North Beach on the island of Isla Mujeres, Mexico, only 4 miles from Cancun, this hotel offers access to a variety of activities.
Score from 70 reviews Very good
The Royal Sands beachfront hotel, in central Cancun, is next to Kukulcan Plaza Shopping Center. It features outdoor pools, a gym, spa and tennis courts.
Score from 184 reviews Excellent
the staff, the location, the service, the breakfast, the private beach, everything was just perfect!! if i go back, i'd stay here all over again!
the only thing that can be made better are the showers - our room had a very slow trickling shower...
Great Mangement, helpful staff, quiet with few excellent rooms with wooden porch with panoramic ocean view, small private sandy and rocky beach and pool overviewing the sea. Great for couples off the noisy town center. Nature pure !!!
the staff is very good and the place is amaz, most butifall beach in isla
Great layout, comfortable room, clean and friendly staff. Hidden Jem for sure
Clearly not 4-star, restaurant doesn't work in the evening (difficult to get food in this area after 8pm), moldy room (the whole back wall), A/c was leaking water to the floor, rooms have sliding door with very poor lock
Clean, quiet and good value for money. The staff at this family run hotel we're really friendly and keen to please. Happy we also had a room with AC - July is pretty humid!
Lots of iguanas around the hotel but I guess that can't be helped. There isn't really a beach directly out front although we did find a place to swim
Fantastic tropical retreat. We loved the beautiful setting, the local wildlife and the relaxed atmosphere. Staff were helpful and friendly in a very laid back way, which was perfect for us. The chef is excellent but knocks off around 7.30pm, so make sure you order early (if you prefer to eat later, the Kan-Kin down the road has a good restaurant).
the crew are so kind and willing to help you at any time and the place was very safe :)
not internet inside the room i think they need stronger network signals
Best view we've woken up to in a long time! Breakfast on our private deck is wonderful. Very large and comfortable bed. Helpful and friendly staff, very informative. Lovely pool and deck facing the sea. All amenities in room worked well.
Sometimes the noise on the deck upstairs. The curtains on side of the room were a bit see through so we were sometimes worried people walking by may be able to see in. Didn't have water available and there aren't so many shops nearby to buy water - perhaps they can provide a large water dispenser in room at an extra cost?
Staff amazing great place for a relaxing get away and the food was amazing menu limited but shrimp and lobster were super. Some of the best we have ever eaten.
the view was great, the food good, staff was very nice, enjoyed the use of the kayaks, the grounds were beautiful
did not like sharing the deck with another room. a partition of some sort should be placed in between & it could easily be done. also the first few days were very noisy because of a family reunion. pool was cloudy and we never used it
The view from our room and the pool was fabulous. Just paradise. Eric and Paula were delightful hosts and the rest of the staff was excellent. We had an amazing time here for our honeymoon. We will return.
beautiful views of the Sea and snorkeling from the hotel. The patios are great to escape the heat or the rain and enjoy a meal. Eric and staff are excellent and aim to please
The hotel is very isolated and requires a taxi ride to town or just about any other location. No beach area from the hotel, just some steps right into the sea.
quiet, serene jungle setting nice breakfast delivered to terrance in morning. only stayed 1 night before our other property was available. would definitely stay again. hammocks on terraces great!
many stairs.not good for someone with knee problems
Really nice hotel and spot in the south part of Isla Mujeres. The south is more quite which I recommend in high season when the north part (town) is full of tourist, but you need some form of transportation to get there (approximately 30 min drive from town). However, we didn't miss to be closer to town and you can always have dinner in the hotel or nearby hotels. The beach in front of the hotel is small but swimming and snorkelling there is a pleasure. The view from the hotel is great with amazing sunsets!!! Staffs are very nice.
- It's a shame that there is not any policy against loud music in common areas (swimming pool) or balconies; endemic in this part of Mexico (at least during high season) and something you need to be aware off. - Very occasionally there were some boats with annoying loud music stopping near the hotel. - The hotel is a bit older than we expected
The view from the hotel: the passageways, rooms, balconies, swimming pool - all face to the marvelous sea. There is also a private beach next to the swimming pool - SPLENDID. We also liked the design of the hotel and rooms - very beautiful.
1) toilets get clogged when using toilet paper (sounds like an absurd, but for real, hotel owner even suggested to throw used paper to litter bin). To be honest - there were other places in Mexico that had this problem too, BUT - there were also many other places that did NOT, so know that you are paying good money for one of the places that does have this problem. 2) Water bottles policy. In all other hotels in Mexico we got a pair of small bottles of drinking water on a daily basis. Here we only got it on check-in and were told we had to pay 15 pesos for a small bottle (way overpriced). While not a major problem, it raises strong feelings of stinginess and pettiness from the side of the hotel. This place calls itself a hotel, not a guesthouse/hostel/posada, and charges more than 100USD per night on high-season. For this good money can the hotel really not afford itself to supply water on a daily basis? (again - like most other HOTELS in Mexico do). 3) Location - far away from town. On the upside - it's quiet, and the hotel's private beach feels like it all yours. on the downside - you need to rely on taxis and pay about ~80 pesos for each direction (from hotel to downtown and back)
the hotel is located at the far end of the island, it's very quiet and the view from the bedrooms is just amazing. It has its own small beach, and every room has it's own veranda with garden. Completely different from the overcrowded hotels in Cancun, this has only 10 bedroom, and you really enjoy the peace and quietness and the stunning environment.
Perhaps rooms should be equipped with tea-coffee facilities. Suffering from jet lag and waking up very early in the morning without being able to prepare a coffee is somehow annoying. But all the rest is simply fantastic.
Perfect location to garrafon snorkeling park.
We enjoyed our stay at Hotel La Joya. The staff were very pleasant and accomodating. Felix climbed a tree and pulled down a coconut for our children and let them drink the coconut juice. He even brought them a crab from the sea for them to look at. The view was gorgeous, the beds very comfortable and the atmosphere relaxing. I would hightly recommend Hotel La Joya to friends and family.
I would of liked our breakfast served on time or coffee available early in the morning. We did enjoy the freshly squeezed orange juice and watermellon. I would suggest a variety of breakfast breads instead of toast everyday.
The pool and the view from the balcony; the bed was comfortable; the staff were a little odd but nice enough
The room was a little grimy, particularly the bathroom; the breakfast was small - a tiny bowl of fruit and toast
An amazing view, peaceful and quiet place. The area around the swimming pool, a wooden terrace above the see and the stone steps leading down to a small beach give a bit of the Mediterranean vibe.
The bed was super comfortable. The staff also went out of their way to make sure we were happy.
There was only one kayak available.
View fantastic; Great rooms; Great sea; Super staff
Peaceful place on the more isolated part of the island. Beautiful view from the balcony/patio. We have been relocated from one room after two nights to another room without detailed explanation. Luckily it turned out that the second room was better (cleaner, more spacious, nicer furniture).
You need a taxi or golf cart to get anywhere from the hotel. The beach is prettier on the northern side of the island.
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