Choose your preferred language. We speak English and 41 other languages.
Avenida 10 esquina Calle 14, 77710 Playa del Carmen, Mexico – Show map
Excellent location – rated 9.1/10! (score from 333 reviews)
Rated by guests after their stay at La Tortuga Hotel & Spa.
No booking fees • Save money! Best price guarantee — enter dates to see these prices!
517 properties in Playa del Carmen
Including hotels, apartments, villas and more.
333 verified reviews
They speak your language!
La Tortuga Hotel & Spa's staff speaks: Portuguese, Italian, French, Spanish, English
Booking is safe
When you book with us your details are protected by a secure connection.
Outdoor Pool, Grounds, Terrace, Sun Deck
Golf Course (within 2 miles), Fishing, Pool Table, Diving, Solarium, Spa, Massage, Hot Tub
Food & Drink
Bar, Breakfast in the Room, Restaurant with Dining Menu
WiFi is available in public areas and is free of charge.
Wired internet is available in public areas and is free of charge.
Private parking is available at a location nearby (reservation is needed) and costs USD 10 per day.
Room Service, Car Rental, 24-Hour Front Desk, Express Check-in/Check-out, Tour Desk, Baggage Storage, Concierge Service, Laundry, Dry Cleaning
Safe, Non-smoking Rooms, Air Conditioning
Portuguese, Italian, French, Spanish, English
From 3:00 PM
11:30 AM - 12:00 PM
Children and Extra Beds
Children older than 16 years are welcome.
Cribs are not available.
There is no capacity for cribs in the room.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
Based on 333 reviews
Value for money
Show reviews from:
Just a few steps from white-sand Playa del Carmen Beach, Hotel La Pasion Boutique has comfortable rooms with balconies, 2 outdoor swimming pools and a hot tub.
Score from 786 reviews Wonderful
The stylish SOHO PLAYA is located a quarter mile from Mamitas Beach and half a mile from Playa del Carmen Main Square, on the Riviera Maya.
Score from 140 reviews Excellent
This Maya Riviera hotel is in central Playa del Carmen, 2 blocks from the beach and a few steps from lively 5th Avenue. The hotel features a rooftop pool and rooms with balconies.
Score from 224 reviews Very good
The Palm at Playa features a rooftop terrace with a swimming pool, bar, spa and gym. It is just 4 blocks from downtown Playa del Carmen and a 2-minute walk from the beach.
Score from 246 reviews Excellent
Beautiful, clean, super friendly staff
Cold-warm shower water, hot tub only hot 1/4 nights-- very noisy due to surrounding construction (not their fault obviously)
The property was exactly what we needed, the staff were great, the location great too.
The construction noise - from early morning until 5 pm. Made it hard to feel the 'retreat' environment when surrounded by construction.
one of the front desk employees was extremely nice and welcoming. He graciously offered us to use the pool as our room was being readied and allowed us to check in earlier than check in time when the room was ready.
The pool was smaller than the photos will lead you to believe. There was no concierge service and even asking for an area map seemed like a hassle. There were no computer stations for us to print our own maps. We were driving to Tulum after 2 nights stay and the front desk employee could barely give us coherent directions (was not a language barrier because I speak Spanish), it's almost like he had no knowledge of towns in the vicinity and he is in hospitality business??
Staff was very helpful and friendly
They are building a new hotel virtually on top of it Loud construction 6 days a week starting at 9 am
Beautiful poor area Friendly and accomodating staff Quite at night even though it is in the center of town.
Terrible wifi reception, not available in my room. Terrible cable TV reception can't see the ball during a football match. Big construction site next door, noisy from 9-5.
Super friendly and helpful staff. I will come back.
The staff was so friendly and the hotel was pretty awesome!
More electrical outlets.
We liked the location of this hotel near Quinta Avenida and Coco Bongo. The pool is something special, very nice. Not to far from the beach and very close to many restaurants this boutique hotel is very good. You will like the pool very much. The staff is helpful. Take a room with a pool view!
The breakfast is poor. You have 3 options to choose from and only two offers you a croissant. If you choose anything else you have to pay. Poor breakfast for a 4 stars hotel. They take a 100$ deposit at check in.
Location is perfect just a block from 5th avenue but it's really quiet. The hotel pool is stunning and the rooms, although basic, are really big and comfortable. The staff are lovely and super helpful. Breakfast was good with a few different options. I'd highly recommend this hotel. I think wifi is only in public areas but it reached our room no problem.
The romantic set up was nice it is like living inside a djungle in a Bungalow. The employes are very service minded and will help you with almost anything. Great staff. Restaurant is good and the staff aswell.
The rooms smell like they are all water damaged. They didnt think about building any kind of windows so its pretty dark inside, if you like rooms with light and sun. The air is not good at all. Pool is cold, and the Jacuzzi in Junior and junior execute don't work very well. Seems old and feels suspicious. Wifi is a problem inside all rooms if you need it. But by the pool area its fine. The pool is way to cold nobody swims in it. Its way to expensive for its standard. If you are sensitive about noises, Coco Bongo a nightclub is just one building away, and the bass goes right in to the rooms at night until 3-4.
Pool area was lovely - great to sit and read and relax. Food great - free breakfast was great! They have a good bar with happy hour and nice drinks. Location is very good - right in the heart of Playa next to shops, restaurants etc. The staff were all lovely, helpful etc.
- location - very helpfull staff - confortable room
- too expensive for what it is - breakfast doesn't have many options - They have a laundry service but be carefull, all my clothes came back blue.
attractive facilities and spacious rooms. very helpful staff.
Big private party downstairs one night kept us awake until 12:30 am.
Excellent hotel, lovely rooms and pool, staff very friendly and eager to help. The location is excellent for the main 5th avenue street yet it is out of the way and quiet, but near to the beach and dive shops etc. Excellent hotel.
Location is close to the beach
Old Room Cockroach in room Smelly room You're treated as a number Old shower Noisy
Very good service. Roomservice was good too. Nice pool area. Staff was very friendly was always helping when I had a question. Especially the guy in the hotel uniform who was standing next to the reception!! Very friendly. Very close to the ADO Bus station and to the colectivos
Pool was very cold in my opinion. Breakfast was very good but not that much. If you are used to the huge breakfast from the big resorts you will probably miss something here.
Our hotel was very clean and was kept cleaned by staff every day the staff were so friendly would always say hello when we were seen walking around hotel Wifi was really good was able to get on the Internet with no trouble The included breakfast was really tasty and the fruit was really fresh Was on the main strip so close to shops and beach was so happy with our time here
Staff was very friendly and very accommodating. I would go back again.
Water just never got totally hot!
Jacuzzi, staff, breakfast
The building site wasn't great but it didn't cause much bother as we both still really liked the hotel.
The pool was great and beautiful!!! The staff is very nice :)
The rooms are a little bit damp. There is a construction site nearby but there was no noise when we stayed.
Loved the ambiance of the boutique hotel, staff was very helpful and friendly
construction was underway next door, which made it loud during the day and the proximity to the clubs at night, while a bonus for going out, did make it noisy through the night
Next to the 5 th , clean and nice, sweet pool!
The Staff was great and good price for distance to shopping and beach.
Older electrical fixtures, but very clean.
Loved the pool area, which is like a secluded jungle. It is very private, and since most guests don't use it during the day, you will have the entire pool lagoon to yourself. We also loved our room with balcony and big comfortable bed. The restaurant was fabulous as well! If you never leave the hotel, you wouldn't be missing much - everything you need for a relaxing paradise-like vacation is right at La Tortuga!!
Nothing, everything was good++, great or better!!
I have travelled a lot and stayed in some amazing hotels this is a little treat great location, with really friendly staff, who were knowledgeable about the area. All you want especially as a solo traveller.
Get started now by entering your email address. We'll instantly send you a link to our Deal Finder!