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Av 34 Norte SN entre 5ª Av y Zona Federal Maritima, 77710 Playa del Carmen, Mexico – Show map
Excellent location – rated 9.4/10! (score from 90 reviews)
Rated by guests after their stay at Hotel Las Palapas by Mahekal.
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510 properties in Playa del Carmen
Including hotels, apartments, villas and more.
90 verified reviews
They speak your language!
Hotel Las Palapas by Mahekal's staff speaks: Spanish, English, German
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Outdoor Pool, Grounds, Terrace
Golf Course (within 2 miles), Fishing, Pool Table, Ping-Pong, Diving, Snorkeling, Fitness Center, Solarium, Spa, Massage, Private Beach Area, Game Room, Library
Food & Drink
WiFi is available in all areas and is free of charge.
Free public parking is available on site (reservation is not needed).
Room Service, Car Rental, 24-Hour Front Desk, Currency Exchange, Tour Desk, Baggage Storage, Babysitting/Child Services, Meeting/Banquet Facilities, Fax/Photocopying
Safe, Non-smoking Rooms
Spanish, English, German
3:00 PM - 12:00 AM
Until 1:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
One child under 5 years stays free of charge when using existing beds.
One child from 5 to 12 years is charged USD 30 per person per night when using existing beds.
One additional older child or adult is charged USD 70 per person per night when using existing beds.
The maximum number of cribs in a room is 1.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are allowed on request. Charges may apply.
Cards accepted at this property
Hover over the cards for more info.
Based on 90 reviews
Value for money
Show reviews from:
Situated on the beach, with spectacular views of the Caribbean Sea, and a short walk from the famous 5th avenue promenade, this Playa del Carmen Hotel offers enjoyable amenities.
Score from 168 reviews Very good
On the beachfront in Playa del Carmen, this resort features 2 outdoor pools, yoga classes and massages. Rooms have a terrace with hammocks and views of the sea or tropical gardens.
Score from 127 reviews Very good
Offering an outdoor pool and a restaurant, Hotel Casa del Mar Cozumel is located in Cozumel, right across the street from the Caribbean Sea.
Score from 8 reviews Very good
Just over a quarter mile from the 5th Avenue and its restaurants, shops and nightclubs, TeAmoPlaya El Faro Condos features a private beach area, infinity pool, terrace and free Wi-Fi throughout.
Score from 71 reviews Excellent
Near Quinta and directly located on the beach
Bathrooms definetely not 5 Star Standard. Old and worn down room, beds made of concrete, etc. Definetely not the standard one would expect from a 5 Star hotel at that rate!
The hotel is a great place to be at in playa del Carmen if you are looking to disconnect from the world but still have the ability to walk around get to knw the town a bit more. The private beach and the staff are wonderful. They accommodated each of our needs and their friendliness made it feel like home. I would recommend this place to couples and groups of friends that want to relax.
location, food, facilities.
there is a beach club nearby that makes some noise in the afternoon.
Generally poor capability in English, dinner in included half board was really poor. The lunch menue is ok but the swap was very unfavorable for the guest (in terms of value).
Location was excellent. So nice to have the lounges and facilities right on the beach. Compared to other beachfront resorts in the immediate area, Hotel Las Palapas has the nicest beach. The resort is fairly quiet and you can escape the 'madness' of Fifth Avenue. It is the best of both worlds.
The hotel really needs updating, everything was a little 'tired' and dated. The food was not particularly special and a bit too westernised for me. I thought that the Beach Club next door would be noisy but it was actually ok.
check in staff during the hours we arrived ( 1-2 pm) the other scheduled staff was wonderful, especially the concierge. we were totally ignored for 10 mins waiting for check in as staff AND MANAGER talked over room issues...not even a welcome. Then they gave us a room that was not ready and we had to go back to reception. At this point we asked for a manager that refused to talk to us. never contacted us. No cold water in bathroom faucet.
Great for families Secure Individual attention, not mass tourism Helpful staff
Food wasn't very tasty
we loved the individual palapas accomodations . So often great places like this have been replaced by mega hotels. the rooms were spacious clean comfortable and service excellent. Thw hotel used to be about he only hotel in plya but now it is surrounded by ever larger properties squeezing more and more into less and less space. the half board which was included made the experience even more wonderful. Catch this unique hotel before it two gets snatched and becomes just another mega hotel
The fans in the room old have been wonderful if they had real mosquito curtains over and around the lovely plug topped king bed. The fabrics used looked great but the air from the ceiling fan could not penetrate so we had to use the AC.
Food in other hotel was better next door than laspalagos
Beach was a town beach too busy too many boats city beach feel
Lovely gardens, pool, beach and bar areas. Hammocks on the terrace were great. Clean room. Friendly and helpful staff. Nice breakfast selection.
Dinner / lunch was a bit hit and miss - it wasn't very authentic tasting and a bit overpriced.
Very relaxing. Excellent service. There wasn't a spa on sight but they were able to bring in a massage for couples on the beach (great massage but very over priced). Rooms were clean, bottle water was provided and staff was very accommodating.
There was nothing I didn't like. Hope to go again with an ocean view room...There is no air conditioning here; so if it is something you require this is not the place for you. They did however have standard floor fans along with ceiling fans.
Everything would be perfect, if only Wi-Fi would work! We were not able to use it in our room.
Wi Fi did not work at all in our room. I think, at this day and age it is absolutely unacceptable.
Hotel rooms, location near beach and 5th Ave. Service was excellent. Loved the towel animals made daily by our maid.
Wi Fi was very erratic.
Great location. It's on the beach and also on the Main Street of Playa del Carmen. Lush tropical gardens with lovely room terraces. Food and service were wonderful.
Atmosphere, surroundings, private grounds, yet walking distance to restaurants, bars. Staff was amazing.
Time of year the new years eve entertainment at the beach bar next door. Understandable but SO loud. Concert set up for BPM.
Fantastic location, next to the famous 5th Ave., very quiet hotel for this area, nice beach, very helpfull staff.
Poor wifi, no TV in bungalows (I was missing it on the rainy days)
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