1) Noise from Mamitas Beach Club next door was always in the background, and Concert season there is just beginning. 2) No TV, 3) No in room WiFi, 4) No refrigerator in room, 5) No phone in room to communicate to front desk,
Just spent 6 wonderful days and enjoyed it very much. Staff were all very friendly and attentive, no exceptions. Location is the best on Playa Beach and a 5 minute walk to the main street, 5th. Palapas are really cool with large patios and hammocks, grounds are tropical and exceptional, Food was excellent (new chef 2 months ago), old food reviews were just ok, loved the entertainment every other night at dinner (top notch). For a special treat as Willie (waiter captain) to do his "Mayan Coffee Show" for you at your table, it was spectacular!!!. concierge was very helpful booking tours,etc..., on site Spa. Lunch Palapa Bar, Pool, Outdoor Dining area in the sand under Palm trees with Ocean view, Beach Bar, and beach Palapas is the best combination on this stretch of beach. Other mega resorts (vegas on the sand) are gross and can't hold a candle to the unique charm of this hotel. If you are looking for five star with all resort amenities and creature comforts this is not you place, but it is really great to still have an old style beach hotel that is a manageable size with character and great service. In spite of some of the negatives we enjoyed it so much we plan to return with our family soon.