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Avenida Heroes 134 Colonia Centro, 77000 Chetumal, Mexico – Show map
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31 properties in Chetumal
Including hotels, apartments, villas and more.
203 verified reviews
They speak your language
Hotel Los Cocos Chetumal's staff speaks: Spanish
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Outdoor Pool, Grounds, Terrace, Sun Deck
Food & Drink
Restaurant With Dining Menu
WiFi is available in all areas and is free of charge.
Wired internet is available in the business center and is free of charge.
Free public parking is available on site (reservation is not needed).
Room Service, Packed Lunches, Car Rental, 24-Hour Front Desk, Tour Desk, Baggage Storage, Laundry, Ironing Service, Meeting/Banquet Facilities, Business Center, Fax/Photocopying, Souvenir/Gift Shop
Safe, Shops (on site), Non-smoking Rooms, Facilities for Disabled Guests
From 3:00 PM
Until 1:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Up to two additional children under 11 years stay free of charge when using existing beds.
One older child or adult is charged USD 12 per person per night when using existing beds.
The maximum number of total guests in a room is 3.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
When booking more than 5 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Hover over the cards for more info.
Please inform Hotel Los Cocos Chetumal of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details provided in your confirmation.
Based on 203 reviews
Value for money
Show reviews from:
Hotel ABH Chetumal is located in the city centre and features modern décor, free WI-Fi and an on-site fitness centre. This hotel is located just 900 metres from the bay.
Score from 89 reviews Very good
Fiesta Inn in the coastal city of Chetumal is only 800 metres from the ocean and offers an on-site fitness centre and spa. It offers an outdoor swimming pool and Wi-Fi.
Score from 132 reviews Excellent
Hotel Grand Marlon is situated 500 metres from the Lázaro Cárdenas Central Park and 300 metres from the Mayan Culture Museum. It features a swimming pool, a gym and free Wi-Fi throughout.
Score from 55 reviews Good
|Hostal & Suites Pata de Perro is located in central Bacalar, less than 300 metres from the lagoon’s shore, and right across the park. Free WiFi access is available.|
One garbage bin needs to be by the fridge. Thanks
Our stay at Los Cocos is always a pleasant one. Although there are so many other options in Chetumal, it is the most convenient, comfortable and clean choice especially when traveling with a young one. We are always accommodated with a crib upon request and enjoy the clean pool with a nearby room. The staff are friendly and ready to assist and we appreciate having someone who is able to speak English at Front desk. We keep returning for all of the above reasons.
It was a clean place to stay. The staff is polite.
The TV didnt work so one member of the staff was in my room for like an hour trying to make it work. They could have just change my room because I had just arrived. The taxi they called for me was also very expensive. The place looks better from the outside than its actually inside. The pool is small and the jacuzzi was cold. I think that you could get a place like that for half of the price. I wouldnt recomend it.
Nice reception and good restaurant; nice pool area - reasonable price.
the neighborhood is not too nice, but being a little mobile brings you to the beachside and plenty of restaurants.
Not far from the airport, clean, check in was quick. I would book at Los Cocos again.
No complaints, Los Cocos met all my expectations.
Old room, rude staff, indecent bathrooms, dirty swimming pool.
The room was clean, spacious and modern. It contained the basics such as a double beds, refrigerator, tv (with many channels), hair dryer, hot and cold water, a/c and in room phone. The front desk employees were extremely helpful. They helped us in ordering a pizza from dominos and had it delivered it to our room. The bell man was extremely helpful as well. The staff at the restaurant seemed a bit slow for breakfast but once you called them, they responded quickly.
The pool was too small. While it accomodated for young children, it does not allow enough space to relax without bumping into others.
The staff was extremely friendly and helpful and the location was excellent! The price was reasonable and competitive with other local hotels. Breakfast in the restaurant was very good and we enjoyed the variety.
The pool was very small, very crowded and very hot. Not enjoyable at all. The beds and pillows were very hard. Ouch. The wifi would disconnect every few minutes, which was frustrating. At breakfast the restauraunt was too loud and too warm.
Pool, parking service
Staff is not customer oriented
Los Cocos definitely caters to international travelers. An English speaking staff member was always readily available and they get a gold star for professionalism. I forgot some stuff in the hotel and was able to retrieve them, all things intact almost two hours after check-out. They have comfortable, clean facilities and were able to anticipate our every need. Great job Los cocos management and staff. Will definitely return!
Convenient location Safety and security of hotel and parking Professionalism of staff Comfortable accommodations
I did not notice any problems
Everything was spot on. Location. Comfort. Staff. Restaurant. Cleanliness. We will definitely return.
Our stay was brief overnight stop on the way to Merida. It was too short to take advantage of all the amenities but we highly recommend it.
SWIMMING, MAID SERVICE AND FOOD
I loved the restaurant on the property, English speaking and helpful.
The Hot tub was NOT hot!!! I was looking forward to that....disappointed ;-((
Commencing our exploration of the Mayan sites in the southern Yucatan peninsula, Chetumal was an ideal starting location. As was the hotel. It is situated in the centre of town, which in itself is rather unspectacular, so you can explore the few interesting sites if you wish (such as the superb Mayan Cultural Museum just a few minutes walking from the hotel. Overall, the hotel shows a bit of wear and tear, which in the tropical climate is not overly surprising. Having said that, the room itself was very clean and comfortable for the three of us, providing everything necessary for a pleasant stay. A decent swimming pool enhances the leasurely hours after excursions to e.g. Kohunlich. Such (guided) excursion trips you could book via the hotel, although we think that the prices were a bit stiff, comparing them to those we paid lateron on our route. Staff was very courteous and helpful, so nothing to complain about on that front. The restaurant was quite reasonable although we mostly did eat elsewhere in town or on the excursions, to sample a wider range of Mexican food. All in all, I would not hesitate to recommend this hotel to others.
Price Location Staff
Incredible, possibly toxic, stink in room emanating from bathroom.
good restaurant staff professional English spoken, especially at check-in
Need more English cable channels TV difficult to operate bath tub too high off the floor
It was very convenient to walk to most restaurants and the restaurant on site was excellent and reasonable. They had live music at breakfast on Thursday and Friday. The room was clean and comfortable and had a pool view.
With the pool view it was alittle noisy. Very few staff spoke English and it made it difficult to communicate. I realize we were in their country but a hotel front desk should at least have someone who is bilingual. I got the impression that they get alot of American travelers.
Clean room and very helpful staff. Welcome drink was nice touch.
I loved the easy check in process. Front desk staff was friendly.
Water pressure in Premier rooms was low. In fact, these rooms needs a wee bit of TLC.
The hotel staff went out of their way to help us. Our rooms were spacious & clean.
In the future, we would not pay extra for a poolside room. We were on the 3rd floor (no elevator) and poolside was crowded & noisy (Easter week). The restaurant had good food but was quite noisy.
WIFI NEED TO REACH IN THE ROOMS AT TEH BACK. NEED A STRONGER SIGNAL IN THE ROOMS
Beautiful hotel area with swimming-pool and jacuzzi
Some things looked used
It's an option for passing through Chetumal
I spent one night and would have not wanted to stay longer, due to the size and the resort like character of the place, very impersonal...
Hotel is well situated, excellent value and very clean. Friendly helpful staff and very courteous. Both English and Mexican languages used in communication.
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