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Avenida Heroes 134 Colonia Centro, 77000 Chetumal, Mexico – Show map
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31 properties in Chetumal
Including hotels, apartments, villas and more.
224 verified reviews
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Hotel Los Cocos Chetumal's staff speaks: Spanish
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Outdoor Pool, Grounds, Terrace, Sun Deck
Food & Drink
Restaurant with Dining Menu
WiFi is available in all areas and is free of charge.
Wired internet is available in the business center and is free of charge.
Free public parking is available on site (reservation is not needed).
Room Service, Packed Lunches, Car Rental, 24-Hour Front Desk, Tour Desk, Baggage Storage, Laundry, Ironing Service, Meeting/Banquet Facilities, Business Center, Fax/Photocopying, Souvenir/Gift Shop
Safe, Shops (on site), Non-smoking Rooms, Facilities for Disabled Guests
From 3:00 PM
Until 1:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Up to two additional children under 11 years stay free of charge when using existing beds.
One older child or adult is charged USD 12 per person per night when using existing beds.
The maximum number of total guests in a room is 3.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
When booking more than 5 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Hover over the cards for more info.
Please inform Hotel Los Cocos Chetumal of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details provided in your confirmation.
Based on 225 reviews
Value for money
Show reviews from:
An outdoor pool and free WiFi feature at Hotel & Suites Arges, located less than 1 km from Chetumal Bay. This hotel has an à la carte restaurant and a 24-hour supermarket.
Score from 48 reviews Good
Fiesta Inn in the coastal city of Chetumal is only 800 metres from the ocean and offers an on-site fitness centre and spa. It offers an outdoor swimming pool and Wi-Fi.
Score from 144 reviews Excellent
Hotel ABH Chetumal is located in the city centre and features modern décor, free WI-Fi and an on-site fitness centre. This hotel is located just 900 metres from the bay.
Score from 107 reviews Very good
Hostal & Suites Pata de Perro is located in central Bacalar, less than 300 metres from the lagoon’s shore, and right across the park. Free WiFi access is available.
Score from 14 reviews Very good
the staff was friendly, the restaurant was very good, the location was convenient, the price was reasonable, vry clean and comfortable
We liked the price and location. We stay there quite often
No Hot water on our wing . A little bit noisy and room needs some fixing up
Clean and good beds, close to museum
Booking in was a gong show, even with a reservation.desk staff not very friendly or helpful. No hot water. 2 star hotel trying to act like a 4 star
The hotel staff were courteous and nice. We were taking a water taxi to Belize the next day at 3pm, and they kindly let us have a late checkout at 2pm so we could enjoy the city the next morning without dragging our bags around.
I personally didn't care about this, but our room seemed a bit older. Rust stains on the shower head and water damage on the bathroom door, but definitely not a problem. The hotel and grounds were beautifully kept and the room clean and comfortable enough.
The staff were excellent and did everything possible to make our stay enjoyable and comfortable. Room was small but more than adequate and very, very clean. Enjoyed the refrig in the room and a nice tub in the bathroom. They always had at least one English speaking person at the front desk - this was a real positive,
We had to go to the restaurant each time we needed ice for our room. Every cable tv channel imaginable was available but had no English speaking channels.
Comfort location friendly staff
I didn't like that i had to leave the next day. Wanted to spend another day or an entire week.
Everything was excellent
Wifi. Pool. Someone came round in the afternoon and the next morning asking if everything was OK. Nice of them but to be honest I would rather do without it.
TV. Lots of rubbish channels.Mostly Mexican No CNN no BBC no news or real channels.
Humidity in the rooms, which you can smell.
Everything, the staff were helpful, the pool was nice, the restaurant was good value & decent selection for all meals. The room was super nice, really big, comfy beds, lovely shower & even had a hair dryer It's close to the docks for transfers to Belize Helped us make calls (although charged) & the cleaner gave us more free bottled water For the price it's a superb hotel
The wifi was awful, kept cutting out & really slow
I like the level of professionalism the workers displayed. Loved the pool area. Rooms are very comfortable.
I did not like that the Wifi was not accessible in my bedroom.
One garbage bin needs to be by the fridge. Thanks
Our stay at Los Cocos is always a pleasant one. Although there are so many other options in Chetumal, it is the most convenient, comfortable and clean choice especially when traveling with a young one. We are always accommodated with a crib upon request and enjoy the clean pool with a nearby room. The staff are friendly and ready to assist and we appreciate having someone who is able to speak English at Front desk. We keep returning for all of the above reasons.
It was a clean place to stay. The staff is polite.
The TV didnt work so one member of the staff was in my room for like an hour trying to make it work. They could have just change my room because I had just arrived. The taxi they called for me was also very expensive. The place looks better from the outside than its actually inside. The pool is small and the jacuzzi was cold. I think that you could get a place like that for half of the price. I wouldnt recomend it.
Nice reception and good restaurant; nice pool area - reasonable price.
the neighborhood is not too nice, but being a little mobile brings you to the beachside and plenty of restaurants.
Not far from the airport, clean, check in was quick. I would book at Los Cocos again.
No complaints, Los Cocos met all my expectations.
Old room, rude staff, indecent bathrooms, dirty swimming pool.
The room was clean, spacious and modern. It contained the basics such as a double beds, refrigerator, tv (with many channels), hair dryer, hot and cold water, a/c and in room phone. The front desk employees were extremely helpful. They helped us in ordering a pizza from dominos and had it delivered it to our room. The bell man was extremely helpful as well. The staff at the restaurant seemed a bit slow for breakfast but once you called them, they responded quickly.
The pool was too small. While it accomodated for young children, it does not allow enough space to relax without bumping into others.
The staff was extremely friendly and helpful and the location was excellent! The price was reasonable and competitive with other local hotels. Breakfast in the restaurant was very good and we enjoyed the variety.
The pool was very small, very crowded and very hot. Not enjoyable at all. The beds and pillows were very hard. Ouch. The wifi would disconnect every few minutes, which was frustrating. At breakfast the restauraunt was too loud and too warm.
Pool, parking service
Staff is not customer oriented
Los Cocos definitely caters to international travelers. An English speaking staff member was always readily available and they get a gold star for professionalism. I forgot some stuff in the hotel and was able to retrieve them, all things intact almost two hours after check-out. They have comfortable, clean facilities and were able to anticipate our every need. Great job Los cocos management and staff. Will definitely return!
Convenient location Safety and security of hotel and parking Professionalism of staff Comfortable accommodations
I did not notice any problems
Everything was spot on. Location. Comfort. Staff. Restaurant. Cleanliness. We will definitely return.
Our stay was brief overnight stop on the way to Merida. It was too short to take advantage of all the amenities but we highly recommend it.
SWIMMING, MAID SERVICE AND FOOD
I loved the restaurant on the property, English speaking and helpful.
The Hot tub was NOT hot!!! I was looking forward to that....disappointed ;-((