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Avenida Heroes 134 Colonia Centro, 77000 Chetumal, Mexico – Show map
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31 properties in Chetumal
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279 verified reviews
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Hotel Los Cocos Chetumal's staff speaks: Spanish
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Outdoor Pool, Grounds, Terrace, Sun Deck
Food & Drink
Restaurant with Dining Menu
WiFi is available in all areas and is free of charge.
Wired internet is available in the business center and is free of charge.
Free private parking is available on site (reservation is not possible).
Room Service, Packed Lunches, Car Rental, 24-Hour Front Desk, Tour Desk, Baggage Storage, Laundry, Ironing Service, Meeting/Banquet Facilities, Business Center, Fax/Photocopying, Souvenir/Gift Shop
Safe, Shops (on site), Non-smoking Rooms, Facilities for Disabled Guests
Sergio's Pizza (328yrd)
Chetumal Bay (547yrd)
From 3:00 PM
Until 1:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Up to two additional children under 11 years stay free of charge when using existing beds.
One older child or adult is charged USD 12 per person per night when using existing beds.
The maximum number of total guests in a room is 3.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
When booking more than 5 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Hover over the cards for more info.
Please inform Hotel Los Cocos Chetumal of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details provided in your confirmation.
Based on 281 reviews
Value for money
Show reviews from:
Fiesta Inn in the coastal city of Chetumal is only 800 metres from the ocean and offers an on-site fitness centre and spa. It offers an outdoor swimming pool and Wi-Fi.
Score from 190 reviews Excellent
An outdoor pool and free WiFi feature at Hotel & Suites Arges, located less than 1 km from Chetumal Bay. This hotel has an à la carte restaurant and a 24-hour supermarket.
Score from 85 reviews Good
Offering an outdoor pool, a gym and stylish rooms with free Wi-Fi, this modern hotel is situated opposite Chetumal’s Mayan Culture Museum. Free public parking is available on site.
Score from 92 reviews Very good
Hotel Real Azteca is centrally located in Chetumal, next to the city’s Mayan Culture Museum and 200 metres from the city market. The hotel offers 24-hour reception, free Wi-Fi and free parking.
Score from 107 reviews Review score
Close to markets and friendly staff.
Road construction but it will be nice when finished.
Good-sized rooms with refrigerator Reliable hot water Nice pool and outdoor seating area Decent restaurant in hotel Check for promotions -- price dropped 25% after initial booking! Still very economical at original price
I had a room far from reception -- poor wif but could go out by pool or closer to reception and signal was strong enough for skype
Spaciousness, atmosphere, location within the town. Has a range of wonderful price options for those who love to stay in great hotel
Should have stayed longer
The restaurant, very good attention, very good food, reasonable price
The staff was really friendly, the rooms were big and clean, with free wifi, TV and fridge. The pool was really nice!
It is more a hotel for familys than for young travelers, lots of kids are playing at the pool during the day, the restaurant is kind of expensive compared to others in chetumal
Clean spacious rooms and everything worked -- The hotel had a power out in the building and it was fixed quite quickly- the pool area was nice and everyone was very helpful- los cocos is a nice safe place to stay and excellent VALUE!
There was not anything we didnt like- We choose to eat out and walk around and found a restaurant called Sergios that was very good- and i would recommend!
It is a good hotel at a reasonable Rate .
The pillows are way to firm for our liking .
All the rest
Bed,odor of humidity in the room,107
Good decision to stay overnight, free parking
Room seems a bit old with rust in the bathroom
- helpful staff - clean, nice, modern room - closed parking
- swimming pool looks nice on picture, but it is in fact too small & too shallow to swim in (nice for small childeren). - no elevator
Rooms were nice and spacious. Fridge to use for your own stuff. Location was right in the center of things. Most of staff were excellent, very helpful.
No English TV whatsoever. Not even one news channel. Some of their rooms have a bad problem with grey water smells coming up through the floor drains. They tried to put us in one to begin with- a premier room supposedly- but the stench was overpowering. They then moved us to another room that didn't suffer this same problem. One person in particular at the reception didn't seem to keen on foreigners??
Good Pool. Has good internet for Mexican standards.
Restaurant is rubbish and expensive. Location.
Beds were extremely uncomfortable, hard as stone. Hotel had no wifi as advertised. Rooms were very small.
Beautiful gardens, excellent staff, decent food in the restaurant and a nice stroll down to the waterfront
The rooms always have a slight moldy smell but this time the smell in our room was overpowering. The source was a large ring of black mold on bathroom ceiling. The staff quickly changed our room. The beds are unpredictable. We have stayed here 3 times. The first time the beds were like cement. Even folding up the 2 bedspreads and putting under the sheet made little difference!!The second time we had a lovely mattress and so we were shocked this time to find we were again on a cement mattress!! After a long day of travel this was most unwelcome! Would risk it again unless we could be guaranteed a good mattress! Disappointingly the hot tub is not even warm and therefore is just a play pool for noisy kids.
Central Location in Chetumal
Could not access internet in room Some sort of sewage backup creating a terrible stench coming from bathroom No ice machine at all The manager not interested in our problem nor willing to compensate for a horrible first night Beds are a hard a pool table Balcony door wouldn't open Noise coming from pool until very late kept us awake Coffee in lobby only available one day - had to access coffee from the restaurant Will not ever return to this declining old hotel.
Staff really lazy!! n never have a smile on there face plus they complain about room service! and d service is super slow!!!!
The restaurant on site, the comfort of the room.
The bath water took a long time to get warm, never got hot.
Modern, stylish hotel with world class service, and a good restaurant.
When you pay for the room it 50% more than what they advertise on the website.
the staff was friendly, the restaurant was very good, the location was convenient, the price was reasonable, vry clean and comfortable
We liked the price and location. We stay there quite often
No Hot water on our wing . A little bit noisy and room needs some fixing up
Clean and good beds, close to museum
Booking in was a gong show, even with a reservation.desk staff not very friendly or helpful. No hot water. 2 star hotel trying to act like a 4 star
The hotel staff were courteous and nice. We were taking a water taxi to Belize the next day at 3pm, and they kindly let us have a late checkout at 2pm so we could enjoy the city the next morning without dragging our bags around.
I personally didn't care about this, but our room seemed a bit older. Rust stains on the shower head and water damage on the bathroom door, but definitely not a problem. The hotel and grounds were beautifully kept and the room clean and comfortable enough.
The staff were excellent and did everything possible to make our stay enjoyable and comfortable. Room was small but more than adequate and very, very clean. Enjoyed the refrig in the room and a nice tub in the bathroom. They always had at least one English speaking person at the front desk - this was a real positive,
We had to go to the restaurant each time we needed ice for our room. Every cable tv channel imaginable was available but had no English speaking channels.
Comfort location friendly staff
I didn't like that i had to leave the next day. Wanted to spend another day or an entire week.
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