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Paseo de los Heroes 10902, 22320 Tijuana – Show map
Excellent location – rated 9/10! (score from 99 reviews)
Rated by guests after their stay at Hotel Lucerna Tijuana.
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26 properties in Tijuana
Including hotels, apartments, villas and more.
99 verified reviews
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Hotel Lucerna Tijuana's staff speak: Spanish
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Outdoor Pool, Outdoor Pool (all year)
Food & Drink
Restaurant, Bar, Breakfast in the Room, Restaurant With Dining Menu, Snack Bar
Free! WiFi is available in all areas and is free of charge.
Free! Free public parking is available on site (reservation is not needed).
Room Service, Car Rental, 24-Hour Front Desk, Concierge Service, Babysitting/Child Services, Laundry, Dry Cleaning, Meeting/Banquet Facilities, Business Center, Fax/Photocopying
Safe, Non-smoking Rooms, Facilities for Disabled Guests, Heating, Designated Smoking Area
From 3:00 PM
Until 1:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Free! All children under 18 years stay free of charge when using existing beds.
Any additional older children or adults are charged USD 15 per person per night when using existing beds.
Free! One older child or adult stays free of charge in an extra bed.
Free! One child under 2 years stays free of charge in a crib.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
Hotel Lucerna Tijuana accepts these cards and reserves the right to pre-authorize your card prior to arrival.
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Based on 99 reviews
Value for money
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Centrally located in Tijuana, Holiday Inn Tijuana Zona Rio offers an outdoor pool, gym and a spa with hot tub and massage service. There is a 24-hour front desk, free Wi-Fi and free parking.
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This Baja California Peninsula hotel is within a 5-minute drive of the US/Mexican border. Guests at the hotel can play in the casino or relax in their cozy rooms.
Score from 98 reviews Very good
Very nice staff, comfortable, relaxing atmosphere. Close to the border.
Nothing to do in the city within walking distance. No safe in rooms.
Hotel Employees are very attentive and courteous. Entire property is well-maintained and clean. Hotel location is superb with restaurants, pharmacies and shops at walking distance.
Staff is super friendly, my children love the pool and the facilities are impeccable.
I've stayed at this hotel 3 times within a year for dental reasons and this is the first time that there was a funny smell on our floor. I have a suspicion that one of the guests was smoking pot...yuck!
The staff offers exceptional service. The facility has everything you need from entertainment, food, & a relaxing environment.
Internet very poor
The sofa in the room was super comfy. The bed was OMG, also very comfy. The room has a very good size. The working space in the room is excellent. The staff is very very nice!
The balcony is scary :) and the waiter don't know the type of wines. Wanted a sauvignon blanc and got a kind a rose wine. (but drank it anyways) :)
Very nice service.
If you come with your family and you need 2rooms toghether or connecting reservations is a pain.
The Concierge Carolina was amazing. We had to stay longer than expected and asked her to for assistance for a spa, taxi or shopping. She gave us great recommendations and booked us the things we wanted to do. Great staff. The restaurants were great and super location.
friendly staff value quite peaceful surrounds
prices of drinks in bar slightly expensive
the hotel is very clean
staff they not very frendly they need training for cuestomer service
Helpful staff,clean room, safety.
Staff was great rooms were clean
Everything was great
Free upgrade, staff very helpful. Only real 5* hotel in Tijuana
The Lucerna's staff never answered the phone, I call at: Front desk room service
The staff was amazingly helpful and courteous. The hotel van driver at the Tijuana Lucerna was wonderfully helpful and kind. I am partly disabled and he was like my own right arm giving me assistance in every way. He is a very hard worker and a noble human being.
The beautiful pool was not heated and unusable.
everything, staff really kindly , I will recommend you to my friends, the good service
No Surveillance cameras on the parking lot, water on swimming pool too cold
The location is amazing The staff are lovely Very safe and quiet
The Wi-Fi is not very strong. Some of the services in the hotel catalogue are not available like salon services and electric adapters so they need to be removed.
Love the service since you walk in very attentive staff and friendly
Great service, super clean.
Nothing much to do around the hotel, expensive, mediocre food.
Good location close to excellent restaurants
We were not warned of ongoing remodeling. Noisy
the food was very good and the staff very friendly andfrienly and helpful
the rooms were not cleaned propely and the price is too high
The hotel is under renovation Rooms are noisy, can hear peoples leaving rooms, toilets flushs, no nice
Food is very good, the hotel in general is good. Very clean and quiet to work. Staff is very warm.
Wi-Fi sometimes is working well and sometimes it is not.
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