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10th Avenue, between 10th and 12th Street, 77710 Playa del Carmen – Show map
Excellent location – rated 9.3/10! (score from 124 reviews)
Rated by guests after their stay at Magic Blue.
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449 properties in Playa del Carmen
Including hotels, apartments, villas and more.
124 verified reviews
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Magic Blue's staff speak: Spanish, English
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Outdoor Pool (all year), Grounds, Terrace
Golf Course (within 2 miles), Hiking, Solarium, Spa, Massage
Food & Drink
Free! WiFi is available in all areas and is free of charge.
Public parking is available at a location nearby (reservation is not possible) and charges apply.
Room Service, Car Rental, Airport Shuttle (surcharge), 24-Hour Front Desk, Currency Exchange, Baggage Storage, Laundry, Ironing Service, Meeting/Banquet Facilities, Fax/Photocopying, VIP Room Facilities
Safe, Non-smoking Rooms, Soundproof Rooms, Air Conditioning
From 3:00 PM
Until 12:00 PM
Children and Extra Beds
All children are welcome.
Free! One child under 6 years stays free of charge when using existing beds.
There is no capacity for extra beds in the room.
Pets are not allowed.
Cards accepted at this property
Magic Blue accepts these cards and reserves the right to pre-authorize your card prior to arrival.
Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.
Based on 124 reviews
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Sleeping wasn´t actually an easy task, because of the irregular mattress and the too big pillows. The wi-fi network was pretty unstable.
Excellent place and the staff very kind. Went with my family and we really love the location and you really relax there.
Wifi worked badly
Staff was great, really warm and helpful
The staff, and location
The voucher system
Amazing peaceful place in a centre of Playa del Carmen. Closed to everything - beach, restaurants, sightseeing. Wifi very fast at the pool bar and also in a room. Everything very clean. Breakfast very good, towels for free. We got everything what we did expect. Perfect place and 100% recommend!
Excellent location, the staff is very friendly, the breakfast is very good. The rooms are spacious and the pool has the right temperature.
Poor wifi signal.
The pool area, its scenery and location are the best asset of the hotel. Is close to everything!
During my stay the hotel had problems with a room having more participants than allowed... this caused trouble to my stay, as the staff attended this matter and left the lobby closed and unattended for 20min at 2:30am.
Close to the 5th Avenue shopping street and beach. Breakfast was good. Staff was friendly.
We were given our room at 4.15pm and not 3pm. We were told that there was no sign of our booking. When we got our room, there was a building site in the one next door as it was being refurbished. It meant drilling, hammering, painting.We asked to be given a new room because of the noise but we were told there was none available. 4 other rooms were being refurbished at the same time in the hotel. After being ignored and 3 complaints later we were moved to a new room at the end of the complex. Thank God for that as the room we were originally given was right opposite Coco Bongo night club where the music is played until 5 am. It's was really like being at a live concert outside. The noise level in the new room we stayed was horrible, we can only imagine what it was like in the room we were originally allocated. Then, after 5 am you had a horde of drunk people finishing their night outside your window. Basically you cannot get some decent sleep at all anywhere in the hotel. Breakfast was nice, however ,they did not open at 7 am as advertised, but more around 7.15/ 7.20am. When you have a bus tour picking you up at 7.20 am and you know you'll be gone for the whole day with nothing in your stomach just because the restaurant staff is not efficient enough to set up the breakfast buffet on time, it is very problematic. We found the pillows too thick, but then again,everyone is different when it comes to pillows. Would I recommend the hotel to anyone, certainly not as we were lied too many times by the front staff,and there were too many inconvenience. It is not worth staying in a place like this one.
Orignalny hotel Bungalow-style rooms in the heart of Playa del Carmen, close club "Coco Bongo", in 2-3 minutes walking distance is 5 Avenue. Decent Breakfast in the cafe next,friendly staff,delicious food ordered in the room. Very cosy and comfortable.
The rooms overlooking the street at night very noisy, given the loud music from the club and merry young people to 6 in the morning ,sleep was problematic..
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