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Carretera Tulum - Boca Paila, kilómetro 10.5, zona hotelera, 77780 Tulum – Show map
Unfortunately it's not possible to make reservations for this hotel at this time.
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They speak your language
Mangroove Lodge's staff speaks: Spanish, English
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Outdoor Pool, Terrace, Sun Deck
Canoeing, Cycling, Diving, Snorkeling, Massage
Food & Drink
Free! WiFi is available in public areas and is free of charge.
Free! Free private parking is available on site (reservation is not needed).
Tour Desk, Concierge Service, Daily Housekeeping, Meeting/Banquet Facilities
From 3:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
There is no capacity for extra beds in the room.
Pets are not allowed.
Cards accepted at this property
Hover over the credit cards for more info.
This property has been reviewed 1 time. To ensure the quality of guest review information, we only calculate average guest review scores when there are at least 5 reviews.
1.) The close location of the cenote at the end of the wooden walk way.
1.) Only has power about 6 hours a day and this is when your not there so no fan at night nor ability to charge anything. (Power doesn't normally get switched on till 2000 then off at midnight so when you get back from beach your showering and changing in the dark, then sleeping all night with no fan) 2.) No water in the swimming pool 3.) No private beach as advertised 4.) No hot water, shower was just a rusty pipe hanging out the wall with no shower head. 5.) Huts have no glass or mosquito nets in half the windows so hut is constantly full of insects and mosquito's. 6.) Due to lack of power being on as Gene never worked breakfast was quite often on late if at all so best to make own arrangements. 7.) No 24hr staff so if you need anything after 1600 your out of luck until 0900 sometimes 1000 the next morning. 8.) Rooms don't get cleaned and towels don't get changed every day. We waited 4 days to get anything done. 9.) Due to lack of staff we spent 2 nights with no bedding at all and slept under towels. 10.) old safety deposit box in room however unable to use it as there is never any power to work the electric lock. 11.) To conclude, extremely over priced for what it is. They are clearly riding on the crest of the 'exclusivity of tulum' wave and fail to provide most of the things advertised.
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