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Av 5 entre calle 10 y 12, 77710 Playa del Carmen, Mexico – Show map
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512 properties in Playa del Carmen
Including hotels, apartments, villas and more.
217 verified reviews
They speak your language!
Hotel Maya Azul's staff speaks: Italian, French, Spanish, English, German
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BBQ Facilities, Outdoor Pool (all year), Grounds, Terrace, Sun Deck
Golf Course (within 2 miles), Fishing, Diving, Snorkeling, Fitness Center, Spa, Massage, Bicycle Rental, Nightclub/DJ
Food & Drink
Breakfast in the Room
WiFi is available in all areas and is free of charge.
No parking available.
Room Service, Car Rental, 24-Hour Front Desk, Express Check-in/Check-out, Tour Desk, Ticket Service, Baggage Storage, Concierge Service, Private Check-in/Check-out, Daily Housekeeping, Business Center, Fax/Photocopying, Souvenir/Gift Shop
Newspapers, Safe, Shops (on site), Non-smoking Rooms, Family Rooms
Italian, French, Spanish, English, German
From 3:00 PM
Until 11:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
One child or adult is charged USD 15 per person per night when using existing beds.
There is no capacity for extra beds in the room.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
Based on 217 reviews
Value for money
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Hotel Maya Turquesa is just steps from the famous Fifth Avenue in downtown Playa del Carmen.
Score from 100 reviews Review score
On Playa del Carmen's famous 5th Avenue, an area known as Little Italy, this small hotel offers unique, but comfortable guestrooms, just steps from the beaches of the Caribbean Sea.
Score from 112 reviews Good
D´Margo Hotel is located in Playa del Carmen’s main square and just 5 minutes’ walk from the beach. It features a terrace with hammocks and free WiFi in public areas.
Score from 21 reviews Review score
Nestled in the heart of downtown Playa del Carmen, Mexico and steps from the city's main attractions and beautiful beaches, this hotel features exceptional accommodations and a variety of thoughtful...
Score from 138 reviews Very good
Shower took forever to get hot. Towel rail fell of the wall with a slight touch. Could hear the base from a nearby nightclub so not a good choice if you are a light sleeper.
Location was perfect, on Avenida 5 which is the main street for eateries, shopping etc and a block walk to the wonderful beach. Carlos, at reception, was extremely helpful and courteous in regards to a bit of a problem with the booking. For me it was good value for money for what I needed.
Staff could be a wee bit more vigilant with cleaning, just a wee bit :) and breakfast presentation needs a bit of effort ....
wonderful staff..attentive...kind...pleasant...helpful good continental breakfaston 5th ave. convenient to beaches and clubb, shopping, eateries etc.
moldy bathroom drains, mildew odors in clossetes and dressers, see-through curtains,leaks, missing toilet seat, old drab furnature, unclean and smelly frige
It was cheap
Heavy old and noisy AC, mosquitoes, poor maintenance - taps did not work, breakfast was ok but uninspiring
Good location for day time and walking around. One staff member was friendly. The room had working air con.
Bad location for night time. The noise from bars and clubs nearby is so loud you will not be able to sleep even with earplugs. My bed sheets had marks on them and the pillow smelt really bad. The pool is tiny and dirty. My room was right near reception so everyone kept walking past which wasn't a problem but the curtain being 3/4 the size of the window was a problem as everyone could see in.
Location was in the middle of the city so didn't have to travel far to see all. All the buildings were the older colonial style so they were very beautiful to see
Clerk lost my reservation and was moved to a "better" room so they wouldn't issue a discount... The "better room had mold on the walls and the a/c had an inch thick of dust in the filters and when brought to the managers attention they just said. "Well that's what they are there for is to catch the dust". The internet router wouldn't work far enough down to my room and so I had to go sit at the end of the hall to have ANY internet service. The refrigerator and tv didn't work in the room they put me in when I first got there
The hotel was at an excellent location
I wasn't able to use wifi
Very weak internet.
We just did a short stopover in that hotel to get a grasp of the city. For our further nights we had a much better hotel in town.
Pool was very tiny and dirty - no way to use it. Rest of the facilities were okay, the room a bit small.
The staff is good
Rooms with toiletts leaking. Problems witc cable tv.Bulb lights broken. No curtain shower. No mirror at bathroom.
This is a budget motel at best
The WiFi only worked in the courtyard. You do not have a connection in your room. The rooms are basic and had a bad odor. Perhaps septic problems?
The hotel was very dirty. It needs a lot of work.
False advertising. No working tv. No in room wifi
The owner was friendly. Location good. Hot water in the shower.
The bed was very uncomfortable, lumpy and soft. Room small and only one small window to the interior courtyard. The pool was not usable as size of large hot tub, leaves floating in it and water murky. No security lock on inside of door. No security lock on the window.
excellent location and open-air breakfast
almost everything: dirty, filthy, very poor breakfast.
The room was filthy full of mosquitoes. The bathroom was utterly disgusting I needed shower shoes everyday and the water pressure was horrible. The shower head with full of mold and so were the walls in the bathroom.
Smell in room.
damp rooms rude manager tv/cabel doesnt work wifi doesnt work pool small and dirty
close to the beach.
Fan did not work in the room. It was noisy and although we had asked to be moved to a quieter place in it was promised but never happen ed. The bed was not too comfortable and the room was small. We booked because there was a pool. Well forget a bout swimming in it. It is VERY SMALL and dirty. we got the room for $50. plus taxes. Cheap yes, good for budget travelers.We had to stand in the shower to use the bathroom sink and the toilet did not flush well. basis breakfast of toast and cereal coffee and juice. Last night we were kept awake by some drunk guests who would not shut up even after I went out and ask them to keep it down. I have no idea where the staff person was. All and all I would give it a miss.
Downtown, close to everything you would need. Walmart is nearby so you can get food during your stay. Our hotel was also equipped with a fridge. The beach is a minute walk away.
Our hot water stopped working for the last two days of our stay.
I liked the people who ran the place, very kind and helpful.
Location, it's exactly over de 5th avenue and you can go walking to everywere. Nice people at reception always
My reservation on booking.com said they got parking lot and that wasn't real, we had a big problem with the car and finally we had to pay about $50 at a parking lot about 4 blocks from the hotel. They couldn't take credit card at the hotel, they needed to write my credit card info and charge me from another hotel they got and I didn't like that sistem at all
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