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Avenida 10 y calle 40, 77710 Playa del Carmen – Show map
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474 properties in Playa del Carmen
Including hotels, apartments, villas and more.
384 verified reviews
They speak your language
Hotel Maya del Carmen's staff speaks: Italian, French, Spanish, English, German
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BBQ Facilities, Outdoor Pool, Grounds, Terrace, Sun Deck
Golf Course (within 2 miles), Bicycle Rental, Playground
Free! WiFi is available in public areas and is free of charge.
Free! Free private parking is available on site (reservation is not needed).
Room Service, Car Rental, Airport Shuttle (surcharge), 24-Hour Front Desk, Express Check-in/Check-out, Tour Desk, Baggage Storage, Laundry, Dry Cleaning, Ironing Service, Daily Housekeeping, Fax/Photocopying
Safe, Non-smoking Rooms, Air Conditioning
Italian, French, Spanish, English, German
From 2:00 PM
Until 11:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
One child or adult is charged USD 15 per person per night when using existing beds.
There is no capacity for extra beds in the room.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are allowed on request. Charges may apply.
Cards accepted at this property
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Based on 384 reviews
Value for money
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In downtown Playa del Carmen, this hotel is just under 1 mile from the Cozumel ferry and just 2 blocks from the beach. It features 2 outdoor pools, a waterfall and 3 decks.
Score from 212 reviews Excellent
Just 2 blocks from the beach, this Playa del Carmen hotel features an outdoor pool and tour services. Guest rooms boast rustic Mexican style architecture with free Wi-Fi.
Score from 35 reviews Very good
Hotel Sahara is in downtown Playa del Carmen, and offers free Wi-Fi, special rates for the beach club, and lively 5th Av. Street is just 220 yards from the place.
Score from 252 reviews Good
Playa del Carmen’s Encanto Riviera has a rooftop overlooking the seafront with an outdoor pool, a lounge area with barbecue facilities and free Wi-Fi access throughout.
Score from 52 reviews Very good
The price is very accessible.
The bed was hard as a rock.
Location is very good, price value too. You do not pay much and you dont get much. Rooms are ok, nothing fancy. I liked swimming pool.
Needs renovation and definitely you won't find luxury. But if you just want to stay in Playa and have an access to the swimmingpool for fair money, it it fine.
The Hotel Need new bathrooms, you need to flush 3 or 4 times in order to work. and not just in our room in my 3 friends rooms too! The AC Did not work. The free breakfast its a joke. One gallon of milk and some cereal and bread and that's it.
Breakfast was terrible. There was never plates, cereal bowls available. There were hardly 10 of them on a table with some plastic cups and no napkins. There was no water and the orange juice a terrible concentrate. There was two types of cereal and strawberry jam with bread. On the descriptions it says a continental breakfast and on the pictures there are fruits, different juices and some pastry... nothing of that is there. Our bathroom wasn't clean. The air conditioning worked well tho. We had a small studio, including a kitchen however there was only one glass and some other stuff... but not for up to 4 people how it says on the description too. The reception wasn't friendly and no one helped me out with my luggage. They also said they couldn't help calling a taxi/shuttle.
Good location near beach.
Dirty and poorly maintained rooms.
Large apartment style , nice pool, friendly front desk staff , nice end of 5th Avenue , small quiet property nice stroll to the beach , great AC
Old bed sheets , some light bulbs needed replaced , shower needed to be sprayed with Bleach to eliminate mold...!!!
The location was very good
The breakfast is TERRIBLE only toast, butter, jelly, and coffee
I liked the location and the atmosphere of the hotel. The hotel is really cute, but it needs more maintenance!
I did not like that the pool was extremely untreated for couple of days. The refrigerater was not working! One AC in the apartment kept on going off during the night... Ah, and the light breakfast they offer starts too late for those who have pick up time for a tour, that is usually very early in the morning.
For the price it was quite good.
Location - far away from center Breakfast - or better say it's absence Rooms - very old
There wasn't anything good in this hotel. Swimming pool was extremely dirty, rooms were poor old furnished and wasted, bad breakfast, bad service. I asked them to serve the breakfast 10-15min earlier as I had to catch a bus and they didn't do anything about. Also requested for taxi as time was really limited and they sent me to search and stop it from the street. I would never return and really don't recommend it.
the hotel cancelled our booking less than 24 hours before we were due to check in due to having the incorrect payment details, (despite booking almost 3 weeks in advance). poor communication and very inconvenient - watch out.
Having a kitchen area and microwave. The pool was nice and having a balcony. It was quieter than we expected since we were on 10th.
A little run down, missing stuff from the kitchen, towels a little threadbare. Breakfast was meagre.
The pool was really nice and looked clean, the room was large and had a nice balcony and kitchen area with utensils, parking was on site in a secured area with easy access for hotel guests, the beach and shops were within walking distance. I could use the wifi in the room without problem
The shower area could have used some scrubbing and/or bleach, it looked like it was a really nice room at one time and not maintained. But the common areas were good.
Friendly and helpful staff. Special thanks to Carlos.
not expensive. big room
cleanliness. there were roaches in the room.
The pool was clean and nice. The room was quite big and had a/c. Was close to the beach. At the quiet aide of fifth avenue.
At the quiet side of fifth avenue, we had to walk 2km to get to the good side. The bed was very hard and uncomfortable, the pillows weren't good either. Breakfast was really bad and didn't get refilled. So when it's finished you're just out of luck. Really unprofessional for the price you pay for this so-called "3-star hotel". Also the manager didn't follow up on his promises and was nowhere to be seen after we made an appointment with him. It kind of messed up our day.
Twice told management that I had 2 things that needed repair, no light in the bathroom, both light bulbs not working, water dripping from the AC unit. Pm staff says the wrote down problems. I seriously doubly it
the location. close to the beach, a bloc from the quiter part of the 5th avenue
the photos are manipulating. The hotel has basic facilities in the room and two doubtedly clean, shallow pools.The breakfast is poor aswell. Half of the personel doesn't speak english at all.
Good location, comfortable, fairly clean, good aircon
It´s close to the beach It´s close to 5 Ave Have parking
It´s not really close to the beach you have to walk some streets It´s at beginning to 5 Ave, so you have to walk a lot to get to the best part. Don´t have elevators so you need to go up with your bages. A/C dosen´t work ... Bathroom dosen´t work
Breakfast was terrible.
Lots of space
I had few problems in the room that never got fixed even though I told them on few occasions. The rooms can be quite noisy as the hotel is close to the street.
Has pool to cool off in... Bed was comfortable.
Little but too far away from 5th and ferry terminal. Photos are very deceiving, needs a coat of paint and further cleaning and tidying(the grounds)...could be alot nicer quite easily... :)
Friendly staff and the tour coordinator Jeannette was fabulous
Broken toilet, poor shower pressure, locks on screen doors and deadbolts on all doors broken, limited choices for breakfast.,,when I complained that I didn't feel safe in a lower level room and the doors were broken etc they did move me up to the second floor but wouldn't refund money to go elsewhere, although the hotel was misrepresented in the photos. I would never stay here again or recommend it to anyone else.
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