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Calle 8 Norte, Lote 5, Entre 10 y 15 Avenida, Colonia Centro, 77710 Playa del Carmen, Mexico – Show map
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474 properties in Playa del Carmen
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181 verified reviews
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Hotel Maya Turquesa's staff speaks: Spanish, English
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BBQ Facilities, Outdoor Pool, Grounds, Terrace, Sun Deck
Golf Course (within 2 miles), Ping-Pong, Solarium, Hot Tub, Library
Food & Drink
Restaurant, Bar, Restaurant with Dining Menu, Snack Bar
WiFi is available in all areas and is free of charge.
Free public parking is available on site (reservation is not needed).
Private parking is available on site (reservation is not needed) and charges apply.
Car Rental, Airport Shuttle (surcharge), 24-Hour Front Desk, Currency Exchange, Tour Desk, Ticket Service, Baggage Storage, ATM on site, Fax/Photocopying, Hair/Beauty Salon
Shops (on site), Non-smoking Rooms, Facilities for Disabled Guests, Family Rooms, Soundproof Rooms, Air Conditioning, Designated Smoking Area
2:00 PM - 12:00 AM
12:00 PM - 1:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
One child under 5 years stays free of charge when using existing beds.
Any additional older children or adults are charged USD 10 per person per night when using existing beds.
There is no capacity for extra beds in the room.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
Based on 181 reviews
Value for money
Show reviews from:
This Mayan Riviera hotel is located in Playa del Carmen, only 15 minutes from the Xcaret archaeological site. The hotel offers easy access to local beaches.
Score from 296 reviews Very good
This oceanfront hotel in Playa del Carmen is located directly on the beach, one block from the famous Fifth Avenue entertainment area. The hotel offers a 24-hour front desk and free Wi-Fi.
Score from 312 reviews Good
This distinctly stylish hotel is located just 55 yards from the sandy beach in the heart of Playa del Carmen with shopping, dining and nightlife available nearby.
Score from 275 reviews Very good
Nestled in the heart of downtown Playa del Carmen, Mexico and steps from the city's main attractions and beautiful beaches, this hotel features exceptional accommodations and a variety of thoughtful...
Score from 254 reviews Very good
April 7, 2015
Didn't like the size of the rooms, I paid for a "Double-Room" and the room was about 2 feet wider and longer than the size of the bed!!!
Liked the wifi, the connection was great from wherever I was in the hotel, and the speed was good.
April 3, 2015
It looked a little nicer online than in person, but we were so busy we weren't at the hotel much.
We loved the location because it was close to 5th avenue....fun shopping, entertainment, restaurants, bars. (The little restaurant close to the hotel called "El Ranchito" has amazing food and is inexpensive.) The hotel is also very close to the beautiful ocean!!!!!
March 25, 2015
I had signed up for breakfast then realized that I had to leave early. The night clerk told me that I would have breakfast the following morning. The morning clerk knew nothing about this, would not give me breakfast or refund the US5 I paid.
March 20, 2015
Needed redecorating and updating. Wifi only available when standing near the front desk.
Suite was useful. Location good.
March 19, 2015
The beds were very nice.
March 17, 2015
Roof garden, tv, sometimes Internet didn't work
Location, comfort, price
March 10, 2015
The swimming pool looks much smaller than the pictures from website and it's very unclean. Parking space is not really secured. The staff just told us to park any space aside the street. Rooms are not sound proof, you can easily hear people talking from the next room.
Great location - as you walk out, you can find burger king on the same street, and Starbucks and Subway right at the corner. It's just one street away from the Wifi works really good. But the passwords was changed on the second day before we check out the hotel. Hot shower! Bathroom is clean and the space is big enough to enjoy a good bath after coming back from playa.
February 19, 2015
We found cheaper and hotels with better value later in Yucatan. That was basically the most expensive night/person during our trip. The room was a bit dirty and conditioner leaked. Kitchen would be not nice to use. The staff didn't speak English
We needed one night after arrival before going to Cozumel. The location was good, the bathroom was clean. WiFi worked well. We basically got a bed that we needed.
February 18, 2015
The Wi-fi in this hotel is absolutely terrible! It got so bad that i went to the starbucks next door to use their free Wi-if , no kidding! The bed is not comfortable, the room is humid and bathroom floor is soaked everytime you finish taking a shower! The lighting in the room is really aweful. And they lied about cable tv! There was only 4 channels on this tiny tv
Perfect location if you're young and love to party and dance and get wasted all night and early into the night. Otherwise stay away literally.
February 6, 2015
No elevators and the room is way smaller than normal junior suites; looked bigger in the pictures and it had a bug spray odor. There are no walls separating the "bedroom" from the "living room" so you can touch the beds from the futon. My sister hated the futon or "extra bed" and the sheets/comforter had stains. The wifi went out and it took 30 minutes to convince the on staff attendant to do something. Low water pressure. Pool is really small; sisters dubbed it a lobby tub. Parking for hotel guest only in front is not enforced, so we had to drive around and park blocks away, even though we were given a free parking pass...staff originally tried to charge $100 cash.
The location was awesome. One block from 5th Ave, which made the shopping experience better. Great AC.
February 3, 2015
Close to beach
January 30, 2015
The room was very basic, not much else other than a bed. The drain in the shower was very dirty and smelled terrible. High prices really not justified.
It was nice to cool off in the swimming pool. Good location.
January 27, 2015
Whilst we were there peak season - around new year, I expected more for the price. Our family room was almost in a basement level - no windows. pool certainly is not what it appears from photos - small and basically indoors in the foyer! rooftop spa empty and whole roof area basically unsuable. breakfast at $5 seems a bargain but not good value- cheaper and better options nearby.
Good central location. just off 5th avenue. quiet air conditioning
January 24, 2015
Shower was a 5/10 but usable
The staff where super friendly
January 22, 2015
No curfew, apparently. No kitchenettes in most of the rooms. Showers had very little water pressure and no curtains on some of the shower windows.
The front desk people and close to the beach.
January 21, 2015
The staff at the reception is helpful, though they speak very little English. But, they are deceitful. I was supposed to get a room with Kitchen, I didn't. The room had cracks, electric outlets open (dangerous for kids). The fan didn't work, but after I complained they replaced the fan. The bathroom handles were bad, and it didn't have good ventilation. The breakfast was very bad. After the first day, I told them that I don't want breakfast and they should refund the cost of breakfast. They agreed, but they never refunded. They charged the card in full few days before the stay starts. The hotel is a rip-off, it is at the best an inn quality. Not worth paying more than $50 a night. bad, very bad.
Wi-Fi was good
January 17, 2015
The bed linnens was dirty Dark room Loud Could here everything
A couple of minutes from blue parrot and the nightclubs Nice straff there were fantastic
January 14, 2015
the pool advertised inpictures is much more smaller than it looks.
good location, close to the beach
January 9, 2015
Rooftop terrace wasn't like in the pictures, no sunbeds and no jacuzzi in use. Room was very small and bathroom so stinky that I couldn't even breath there. Not a three star hotel.
Only great thing in the hotel was lady in the reception, Juanina, who tried the best she could and even more to get things to be fixed.
January 1, 2015
I didn't like the kitchen it wasn't confertable it felt dirty. It smelt bad in the sink, in the bathroom. The bathroom smelt really bad, the shower had black mold all over the bottom. Very pour water pressure. The toilet would move a lot, and the people that clean reported that we were un honest, that we stoll room accessories, the neighbour's don't let us sleep at night in conclusion we never go back to that hotel, I don't recommend it.
January 1, 2015
Hotel has stairs to get to rooms. A little noisy but, we stayed on a busy night, so its understandable.
This hotel is in a great location walk to the beach. Its a good value.
December 28, 2014
A few little touches would have made this hotel really comfortable: coat hangers in the wardrobe; a bath mat and a better equipped kitchenette (coffee cups and teaspoons!) Also, one night the open plan atrium meant that some late night revellers woke everyone up at 4a.m. All credit to the long-suffering receptionist for his attempts to restore order!
The bed was really comfortable; the location was close to the beach and the centre but far enough to avoid noise and chaos. Our junior suite had enough space. The staff were really charming and helpful.
December 28, 2014
Le manque de decoration
December 7, 2014
The bed was comfy like the ones you'll find on cruise ships. Very great value especially for the money .
December 1, 2014
No hot water for three days. A lot of noise from other guests in the hotel and the staff didn't do anything about it. Not very clean. The WiFi stopped working one night around 7:30 p.m... It was back on the next morning
Location, that's pretty much the only good thing about it.
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