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1 Avenida Norte Entre Calle 14 Norte y 16 Norte Bis, 77710, 77710 Playa del Carmen, Mexico – Show map
Excellent location – rated 9.2/10! (score from 30 reviews)
Rated by guests after their stay at Maya Villa Condo Hotel and Beachclub.
|Three-Bedroom Apartment - Penthouse|
|Two-Bedroom Apartment - Penthouse|
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511 properties in Playa del Carmen
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30 verified reviews
They speak your language!
Maya Villa Condo Hotel and Beachclub's staff speaks: French, Spanish, English
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Fishing, Diving, Snorkeling, Fitness Center, Spa, Massage, Hot Tub, Private Beach Area, Bicycle Rental
Food & Drink
Free public parking is available on site (reservation is not needed).
Room Service, Car Rental, Airport Shuttle (surcharge), 24-Hour Front Desk, Tour Desk, Concierge Service, Babysitting/Child Services, Laundry, Fax/Photocopying
Non-smoking Rooms, Family Rooms, Designated Smoking Area
French, Spanish, English
From 3:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
One child under 12 years stays free of charge when using existing beds.
One older child or adult is charged USD 30 per person per night when using existing beds.
The maximum number of extra beds/cribs in a room is 1.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A security deposit of USD 250 is required upon arrival for incidental charges. This deposit is fully refundable upon check-out and subject to a damage inspection of the accommodation.
Based on 30 reviews
Value for money
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The location was perfect. One block from the main street (5th street) and one block to the beach.
The pool they had was nice but wish we had access to a bigger pool for the whole family to use.
The apartment was clean and beautiful. The staff at times very professional and friendly. Some of our bookings despite we did them already at home were lost or got confused but when we needed a helping hand, one of the receptionists did everything to help us, even in the middle of the night when we were leaving.
The hotel sells the rooms with breakfast included in the price of the room. This however is not the case since you are expected to leave around a15% tip every time you consume something. Also at breakfast; this 'optional' tip is even mentioned in the coupons you get from the reception upon your arrival. Not leaving this 'optional tip' would be bad behaviour and it might not guarantee you good service next time. When booking the place nothing was said about this gratuity. So if you come from a culture where tipping is something you do in order to show that you are thankful for exceptionally good service, here you need to carry a bagful of tips with you just to do as the coupons say (even for services that are "included" in the room price). We stayed in one of the most expensive apartments and once no one had made a refill in our fridge. The booklet describing the hotel services states that you can ask for drinks etc. 24/7, but when we asked to have a refill in the evening when we arrived, the answer was that our room being an apartment did not really have this service included. Only after I indicated the person in question what was said in their own brochure did we get something delivered in our room. The next day, however, a person in charge came to apology for his colleague. We didn't want any kind of compensation but appreciated the gesture. We booked a taxi to return to the airport already before our departure. Luckily we got a printed voucher of the pickup time since the time in the end had been confused with the departure time of our plane. So, take all the receipts with you and make sure a few days prior your bookings that everything is still as planned. Note also that you're supposed to be at the airport three hours before your departure; not all airline companies neither the hotel when booking your taxi let you know this.
Great location, good space, would love to go back
We rented a condo with roof top terrace. What we did not know was that we have to leave and close our appartment for going to the terrace. The terrace was only accesable through an outdoor stair. If you would like to enjoy the terrace through the evening hours, you have to leave the children behind and lonely in the appartment. This was impossible for us.
Great location. Excellent condo and amenities. Free breakfast, access to beach club and gym are a big bonus. Will definitely stay again.
We complained about noise from a nearby construction site and staff were very helpful in upgrading us to a better apartment with no noise. Both apartments were beautiful. Comfortable beds and everything you could possibly need.
We expected to be closer to the beach but we were one street back.
Likes: - Free access to beach - Friendly staff at hotel and restaurants - Close location for shopping - Free parking
- Lice on bedroom walls (this should aquire a move to another facility but was refused) - Construction work right next door from 9-6 every day (this was compensated with breakfast tickets) - Very noisy neighbors had parties every night until 5 (so we got at least 4 hours of sleep every night) - The huge amount of rain coming down these two weeks led to mold stench in room and we took this smell home with the clothes.
Location was great. One block from the beach and one block from the main street. Condo was nice and well furnished.
The beach in front of Beach Club was filled with fishing or scuba diver boats which required us to seek another beach for the kids. Also, although our condo was nice and very spacious (family of 5), the terrace was very small in comparison with other less spacious condos that had a bigger terrace. If you require a bigger condo to accommodate a big family, it would be nice that the terrace also be spacious.
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