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Boulevard Kukulkan Km 12, 77500 Cancún, Mexico – Show map
|Style Suite with Sunset View - Adults Only|
|Style Suite with Ocean View - Adults Only|
|Aura Room with Sunset View|
|Vibe Double Room with Ocean View|
|Mode Ocean Front|
|Loft Suite - Adults Only|
|Passion Suite - Adults Only|
|Personality Suite (Two- bedroom) - Adults Only|
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214 properties in Cancún
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166 verified reviews
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ME Cancun - Complete Me - All Inclusive's staff speaks: Spanish
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WiFi is available in all areas and is free of charge.
Free private parking is available on site (reservation is not needed).
From 3:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
One child under 5 years stays free of charge when using existing beds.
One older child or adult is charged 50 % of the room stay per night when using existing beds.
There is no capacity for extra beds in the room.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are allowed on request. Charges may apply.
When booking more than 5 rooms, different policies and additional supplements may apply.
Cards accepted at this property
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Based on 166 reviews
Value for money
Show reviews from:
The Royal Sands beachfront hotel, in central Cancun, is next to Kukulcan Plaza Shopping Center. It features outdoor pools, a gym, spa and tennis courts.
Score from 419 reviews Excellent
Boasting breathtaking views of the Caribbean Sea and offering endless activities, this family-friendly all-inclusive beachfront resort and spa provides personalized service, and first-class amenities,...
Score from 303 reviews Excellent
With breathtaking views of the Caribbean Sea, this adults-only all-inclusive resort and spa features endless activities and entertainment, luxurious accommodations and personalized services.
Score from 202 reviews Wonderful
Located along the Caribbean Sea, this Cancun hotel is 2 miles from Aqua World Marina. It features a water park with 8 water slides and spacious rooms with a private balcony.
Score from 280 reviews Very good
May 10, 2015
I didn't like a lady who was super aggressive in regards to me taking a class to get a discount for my stay! She stalked me for 2 days.
I loved everything!! Especially the beds you can rent by the ocean. So relaxing!!
April 28, 2015
We stayed at the loft suite room. Description about the suite room was all lie. Didn't even know there was our own concierge, staff wasn't caring at all. Most of all, food was worst we ever had. Restaurants and room service were all bad. Every penny we spent was worthless. We won't go this resort ever again.
Location was good since it was close to shopping mall.
March 30, 2015
Can not fault this resort! The staff were amazing, the food was absolutely delicious and loads of variety and the resort itself is very modern, clean and stylish!
March 29, 2015
The staff did not speak English well, and some of them were not friendly at all. You can only make reservations between 9 and 5. Besides, sometimes they tell u the restaurant is fully booked, but actually it was pretty empty. I think the reason is that the hotel is all-inclusive and they don't want u to eat much. By th way, the personnels don't always pick up ur phone. You got to make several phone calls.
The location was not far from shopping malls and the beach was fantastic. The room and the pools, restaurants and really nice and clean.
March 24, 2015
Typical all inclusive deal, below the average restaurants, food has no taste at all, my last day I went out for dinner, discovered really good restaurants
March 23, 2015
The wifi is just so poor!
Everything except the wifi
March 22, 2015
Expansive for an all inclusive ordinary hotel
March 17, 2015
Everything was perfect!
February 17, 2015
The service its just awful, the food is poor quality as the drinks, nobody explains anything to you. There re no show, no music, no entertainment. Its not an all inclusive, believe me, not even a 5 starts hotel. They charge 5 dollar to take u a coffee to the room, ans at the rose bar, if u wanna seat on a sofa o something like it, u are not allowed unless you take a bottle of $$$$$$$ dollars. You should spend the night standing next to some corner. Its incredible. We lost our MONEY..we have been in other melias in Spain and Los Cabos, but this is awwwfu!! The fod always the same, no variety, cold, dry...quality of a 2 starts hotel. Avoid it at all cost!
February 8, 2015
Service, drinks were awful and bathrooms are too small. Ocean front rooms are blocked with windows and no balconies.
January 23, 2015
This hotel was not as nice as its chalked up to be. In order to get a good spot at an adult pool they keep up charging you. Tips are cash only which is really inconvenient. Food was sub-par at best. Required reservations for restaurants were annoying. Especially when there are so little people dining there, it didn't make sense that we were turned away for not having reservations.
The entryway is really beautiful.
January 20, 2015
Construction going on around the pool. It was concealed behind boards, but you could still could hear noise. It also cut off one of the main walkways, so you had to go around quite a ways to go from one side of the resort to the other.
Beach area was very nice. Meals were generally very good in all the restaurants. Did not have a bad meal really. Drinks were good and not watered down like a lot of all-inclusives.
January 7, 2015
Had to pay for beach side beds on Friday because that was considered the weekend, no big deal because there are plenty of free chairs
Service was excellent, good variety of foods, everything we wanted was included
January 1, 2015
December 29, 2014
Check in / out took long time Spa services quite expensive
Location was good Breakfast great, Nice pool
December 25, 2014
The food at the "beachhouse" restaurant , isn't good. small dishes and small menu. we ate half a menu , and stay hungry. when the hotel was full , we couldnt booked a place for us ( 2 pepole) at any resturant, only at the international dining room with other . pepole in the same table except the "rose bar" there is nothing to do in the hotel at night. there is a "trips and adventures company" at the "me malia hotel , that offer activity out side the hotel. why are they so expensive ? after we took a trip to tulum, we went to other company outside the hotel , and they offer us the same trip , but 80$ less!!!! why do" me - malia" work with this company??? !!!we feel deceived there isnt a lot of diffrent between the me+ program ,to the other hotel guests.just paying more.
the hotel stuff is nice. everyone trying to help and serve. the grill resturant is the best resturant at the hotel. mario is the best waiter that we have.
December 22, 2014
not found poor points. best value. restaurant, pool very good.
December 8, 2014
Wi-Fi is irregular on the rooms at the end of the aisle (loft suite)
The food, the beach, the pools, the spa, the rooms, the great attention and service.
November 24, 2014
almost all the hotels (most probably all) are located at the hotel zone, that's why most probably all are in a very good location. I am sure there are better hotels in the area, I am sure that this is the best money/value hotel in Cancun. Almost everything is included in the "all inclusive" package, except massage and some alcholic beverages. The wi-fi was much better than I expected. there are 5 alternatives for dinner and I loved them all; haven't tried the water grill, because it seemed a little like a "hotel restaurant" (you will understand if you visit)
November 6, 2014
Excellent staff and service
October 28, 2014
Front desk horrible , really slow and not nice specialy one girl , during the day only one restaurant open for lunch and breakfast.
The rooms really nice, room service
October 6, 2014
The reception staff were rude, lucky we only saw the on the first and last day. We stayed for our honeymoon and nothing was done to make us feel special. At check out our keys were reissued to return the beach towels even through he knew we had a taxi waiting.
Everything was perfect the restraunts, the facilities and one of the most beautiful beaches in the world
August 8, 2014
Hotel is noisy(they give you earplugs in the rooms). Strange rules for beds at the beachclub, free from Monday to Thursday but a fee other days even if you're staying at the hotel.
Modern facilities, friendly staff, great pool parties, lounge chairs and beds available in pool/beach area, food was fresh and varied. Perfect hotel for groups of friends, would not recommend for families with small children.
July 16, 2014
The food was decent, except the breakfast.
July 9, 2014
We waited 4 hours to check in. Top shelf liquor a cost extra. We lost our towel card and they charged us $20
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