NH Krystal Cancun

The room itself was fantastic (especially the decoration/design), with everything you could want, like a minibar with Coronitas and M&M's, a plasma TV and a seafront view, etc. The pools and beach area are quite nice, while the location is superb.

The staff are usually helpful but simply unprofessional (excluding the waiters) and seem constantly unconfident, especially at the reception. Also, there seems to be a lot of construction taking place on the front of the hotel that you can see from the elevators, which takes just a little bit from the experience.

Room was not clean, wet. Windows were not sealing. Bathroom was small

the location, really in front of the conference center, and hotel staff.

noise during the morning, probably due to renovation works of an other part of the hotel.

The food was good

The hotel is located beside a night club and it is impossible to sleep, when we requested to change room, the service was very slow and bad. Also, if we did not give tip, the service was bad. At the end, they wanted to charge us breakfast separately when our reservation was with breakfast included.

Location

Air-condotioning thermostate did not work in 2 rooms I changed. Fitness, Sauna, Jacouzzi- all charged separately 15 USD per person.

La posizione sul mare

L'odore di chiuso della stanza, forse dovuto alla posizione sul mare ed all'umidità proveniente dal mare.

Lo staff, l'ocean view, la posizione centrale

la musica troppo alta

リーズナブルなのでカンクン　リピーターにおすすめめします。

Extrêmement bruyant, le personnel m'a chagé 150 euros par erreur et je n'ai toujours rien vu rebvenir

Çalışanların ilgisi,zengin büfe kahvaltı,temizlik,merkezde oluşu

Banyo çok kötü konumdaydı,hayal kırıklığı oldu,otele de ayrıca bildirdim.Ses yalıtımı da yetersiz,gerek yan odadan gerek denizden gelen ses çok rahatsız ediciydi

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