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Boulevard Kukulkan Km 16.5, 77500 Cancún, Mexico – Show map
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208 properties in Cancún
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164 verified reviews
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Oasis Cancun All-inclusive's staff speaks: Spanish, English
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Outdoor Pool, Grounds, Terrace, Sun Deck
Tennis Court, Golf Course (within 2 miles), Pool Table, Fitness Center, Spa, Massage, Private Beach Area, Entertainment Staff, Nightclub/DJ
Food & Drink
Restaurant, Bar, Restaurant with Dining Menu, Buffet-Style Restaurant, Snack Bar
WiFi is available in public areas and costs USD 20 per 24 hours.
Free public parking is available on site (reservation is not needed).
Car Rental, 24-Hour Front Desk, Currency Exchange, Tour Desk, ATM on site, Concierge Service, Babysitting/Child Services, Laundry, Dry Cleaning, Meeting/Banquet Facilities, Business Center, Fax/Photocopying, Hair/Beauty Salon, Souvenir/Gift Shop
Paid WiFi, Safe, Shops (on site), Elevator
From 3:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Up to two children under 6 years stay free of charge when using existing beds.
One child under 2 years stays free of charge in a crib.
All children from 7 to 12 year are charged USD 30 per person per night when using existing beds.
The maximum number of extra beds/cribs in a room is 1.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
When booking more than 7 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Hover over the cards for more info.
Based on 164 reviews
Value for money
Show reviews from:
Ideally placed along the shores of the Caribbean, this all-inclusive family-friendly resort offers easy access to area attractions, and provides spacious accommodations, numerous on-site facilities...
Score from 177 reviews Very good
This stylish resort has a private beach on the Caribbean coast and a marina on the Nichupté Lagoon. It offers outdoor pools and elegant rooms and suites with panoramic views.
Score from 574 reviews Very good
Boasting breathtaking views of the Caribbean Sea and offering endless activities, this family-friendly all-inclusive beachfront resort and spa provides personalized service, and first-class amenities,...
Score from 263 reviews Very good
This Cancun resort is a 3-minute drive from Pok-ta-Pok Golf course, in northern Cancún. This hotel features an outdoor pool, children’s pool, convenience store and salon with massage services.
Score from 208 reviews Good
I have never experience a more unhelpful and resentful staff. Everything seemed to be the biggest chore for the employees. When they actually did something you believed their job description, they made it seem that we should have been been rewarding them with the most gratitude.
Do not pay for the wifi. It does not work properly. Also the food there is quite tasteless.
The staff although not many speak English are really helpful. The hotel is very very clean and a nice atmosphere to stay in
Eventos , staf.
All restaurants were terrible and so were drinks. Even as an all-inclusive, the only way to get mediocre service was to tip. Was told we would have a stocked mini bar and didn't even have a fridge.
The party atmosphere was great and the beach and pool area was beautiful
I couldn't find my voucher for check in and even though they saw that I had a reservation, they were prepared to send me away! Alone in a foreign country! No help was offered and they proceeded to become more aggressive with their indifference the more upset I became. No manager was offered to be called, they were just totally uninterested in helping even though I had booked my room months earlier and had been traveling for hours! Horrible experience and fearful at the time for my well-being. Also, ALL of the gym equipment was BROKEN! Once I finally settled in, that is.
Pretty much everything food sucked staff horrible besides the manager she was very nice
I sent my kids for their first time Cancun experience on their own. They are 21. Once my children got there there was an extra $70 charge for "bands" so they can actually do things around the hotel and have beverages...Really?? Also they couldnt go to every restaurant because they were on the lower tier???? If I knew that when booking I would have paid for it but instead they had to eat at the cheap restaurants that you have in there because they were not aloud at the good ones. Horrible service. I will never recommend it and I should received a partial refund and I will definitely report it to the bbb and anywhere else I can.
Too many people Lines for food and drinks Limited staff serving Staff constantly asking for tips and being rude when they are not tipped Dodgey staff ripping off customers by taking money from them for tours that are not real Young, rude and inappropriate behaviour from guests
Venue and facilities All inclusive deal Rooms Beds
Hard to find food places that were open, mixed drinks were weak and not very good variety, piña colda and margarita mix WAY to sweet. Bar staff at the bar beside ibiza beach club were rude
Good could have been fresher
Oasis Cancun had everything you needed to not even leave the hotel The beach was amazing and sitting by the pool was so much fun Meet some new friends and had an amazing tom at the clubs
we changed our rooms 3 times first the lights were not working, dusty rooms with the construction and then had a cockroach on the bed when were ready to hit the sack on the first night, food was ok when doing the buffets rest was simple not much to shout about, the staff took their time to get us help when we needed, I had issues with the sales persons from the vacation clubs trying to sell us a vacation time share every turn we took, they were pests.
we liked the choice of restaurants but got a bit tired of the same food day after day, lines were long where ever you went the drinks were watered down, rooms were ok once we got a good one after changing our 3 times and complaining of all the construction work going on etc, lots of noise from workmen. other than that the location on the beach was a plus and got to relax by the pool daily.
Air condition in room wasn't very good.
perfect spot right on the beach,massive pool area with bars everywhere. Great facility's will stay again.
Food is not good. Sleep quality is bad because our room had a shared door with the next room, and we could hear them all the time.
Service is very bad ... I was suffering from the heat in the room spoke with reception three times but did not Ehtmo about it .... the room their furniture is very old ... and I found a cockroach in my room it's not clean
Hotel facilities are good but not excellent
Wifi access was quite expensive Hotel can become quite noisy in early morning
Restaurants Choice of Pools Quality of service Tours Shows All inclusive option Bars
Our room never got cleaned
The drinks were poorly made and the food was just okay
I like the set up... The pool and the beach.
our room got rain in, we rang so many times reception and they never came. we asked to a room change it never happened. its so noisy, so much drunk people everywhere. very disappointed with our room. i was so sick, the room was so cold and damp.
- big groups of young people makes this hotel the worst place to stay - it's the all inclusive concept, but you cannot go to all the options available in the hotel if you don't choose the "grand oasis" - the available restaurants were always crowded and queue of min 45' min to get there. - mix of crazy colleage people with family - they cut the energy of the room 30' min prior to your check-out - 1 hour and a half to do the check in - 1 hour to check out - don't choose this hotel if you are going with family or if you are above 25, there are for sure other options that can fit to your needs, both single or couple, but definitely not this hotel
- facilities are quite pretty
The reception employees, and the extra payment for the "spring break insurance". The rooms are stinky from Mold
The party at the beach
probably used to be a 5 star hotel but decided that serving spring breakers was better: bathroom in the room dirty, hotel facilities held in "survival" mode, food is terrible (all inclusive is useless when the food quality is so poor you can't eat!) and definitely not up to European standards. You have to go there because it's a spring break experience (March-Apr) but avoid anyway (not a 5*, over-priced for that).
it's the center of the Spring Break. Make sure to go in the right weeks (probably when MTV is there). big beds, big swimming pool, all inclusive provides open-bar.
1. Room not too clean 2. Internet situation so bad 3. Hotel is so noisy 4. We had a problem with power supplement & we cant charge the computer & cell phone. Hotel didn't have adaptor for different country
The noise. Location is far from nightclubs area (cogo bongo, the city). Room facilities. Some staff are not helpful at all. They required me to go back to the room during the check out to bring the keys!!! 1 star hotel would have sent someone or got it from the housekeeper. I recommend to stay in a different hotel and get the day pass at Oasis to enjoy beach and pool parties.
The atmospher and nothing else. But you don't have to stay at Oasis to enjoy the beach and pool party. 70-90 US $ for a day pass.
A bit of trouble checking in, but overall a good experience. Make sure to bring your confirmation papers printed off!
This is a great place! Plenty of bars and restaurants!
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