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Boulevard Kukulkan Km 16.5, 77500 Cancún, Mexico – Show map
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203 properties in Cancún
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169 verified reviews
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Oasis Cancun All-inclusive's staff speaks: Spanish, English
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Outdoor Pool, Grounds, Terrace, Sun Deck
Tennis Court, Golf Course (within 2 miles), Pool Table, Fitness Center, Spa, Massage, Private Beach Area, Entertainment Staff, Nightclub/DJ
Food & Drink
Restaurant, Bar, Restaurant with Dining Menu, Buffet-Style Restaurant, Snack Bar
WiFi is available in public areas and costs USD 20 per 24 hours.
Free public parking is available on site (reservation is not needed).
Car Rental, 24-Hour Front Desk, Currency Exchange, Tour Desk, ATM on site, Concierge Service, Babysitting/Child Services, Laundry, Dry Cleaning, Meeting/Banquet Facilities, Business Center, Fax/Photocopying, Hair/Beauty Salon, Souvenir/Gift Shop
Safe, Shops (on site), Elevator
From 3:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Up to two children under 6 years stay free of charge when using existing beds.
One child under 2 years stays free of charge in a crib.
All children from 7 to 12 year are charged USD 30 per person per night when using existing beds.
The maximum number of extra beds/cribs in a room is 1.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
When booking more than 7 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Hover over the cards for more info.
Based on 169 reviews
Value for money
Show reviews from:
This resort is on the ocean and across from the Cancun Convention Center. It features a sauna, hot tub, an oceanfront pool, while rooms include a minibar and cable TV.
Score from 640 reviews Good
Ideally placed along the shores of the Caribbean, this all-inclusive family-friendly resort offers easy access to area attractions, and provides spacious accommodations, numerous on-site facilities...
Score from 145 reviews Very good
On a private beach, this all-inclusive entertainment resort showcases a spa, 9-hole golf course, tennis courts and huge outdoor pool in tropical gardens. Central Cancun is 9 miles away.
Score from 111 reviews Good
Featuring an outdoor pool, Real Inn Cancún by Camino Real is in Cancún, just over half a mile from the beach and 2 miles from Plaza Caracol shopping center.
Score from 150 reviews Excellent
I sent my kids for their first time Cancun experience on their own. They are 21. Once my children got there there was an extra $70 charge for "bands" so they can actually do things around the hotel and have beverages...Really?? Also they couldnt go to every restaurant because they were on the lower tier???? If I knew that when booking I would have paid for it but instead they had to eat at the cheap restaurants that you have in there because they were not aloud at the good ones. Horrible service. I will never recommend it and I should received a partial refund and I will definitely report it to the bbb and anywhere else I can.
Venue and facilities All inclusive deal Rooms Beds
Too many people Lines for food and drinks Limited staff serving Staff constantly asking for tips and being rude when they are not tipped Dodgey staff ripping off customers by taking money from them for tours that are not real Young, rude and inappropriate behaviour from guests
Hard to find food places that were open, mixed drinks were weak and not very good variety, piña colda and margarita mix WAY to sweet. Bar staff at the bar beside ibiza beach club were rude
Oasis Cancun had everything you needed to not even leave the hotel The beach was amazing and sitting by the pool was so much fun Meet some new friends and had an amazing tom at the clubs
Good could have been fresher
we liked the choice of restaurants but got a bit tired of the same food day after day, lines were long where ever you went the drinks were watered down, rooms were ok once we got a good one after changing our 3 times and complaining of all the construction work going on etc, lots of noise from workmen. other than that the location on the beach was a plus and got to relax by the pool daily.
we changed our rooms 3 times first the lights were not working, dusty rooms with the construction and then had a cockroach on the bed when were ready to hit the sack on the first night, food was ok when doing the buffets rest was simple not much to shout about, the staff took their time to get us help when we needed, I had issues with the sales persons from the vacation clubs trying to sell us a vacation time share every turn we took, they were pests.
perfect spot right on the beach,massive pool area with bars everywhere. Great facility's will stay again.
Air condition in room wasn't very good.
Food is not good. Sleep quality is bad because our room had a shared door with the next room, and we could hear them all the time.
Hotel facilities are good but not excellent
Service is very bad ... I was suffering from the heat in the room spoke with reception three times but did not Ehtmo about it .... the room their furniture is very old ... and I found a cockroach in my room it's not clean
Restaurants Choice of Pools Quality of service Tours Shows All inclusive option Bars
Wifi access was quite expensive Hotel can become quite noisy in early morning
Our room never got cleaned
I like the set up... The pool and the beach.
The drinks were poorly made and the food was just okay
our room got rain in, we rang so many times reception and they never came. we asked to a room change it never happened. its so noisy, so much drunk people everywhere. very disappointed with our room. i was so sick, the room was so cold and damp.
- facilities are quite pretty
- big groups of young people makes this hotel the worst place to stay - it's the all inclusive concept, but you cannot go to all the options available in the hotel if you don't choose the "grand oasis" - the available restaurants were always crowded and queue of min 45' min to get there. - mix of crazy colleage people with family - they cut the energy of the room 30' min prior to your check-out - 1 hour and a half to do the check in - 1 hour to check out - don't choose this hotel if you are going with family or if you are above 25, there are for sure other options that can fit to your needs, both single or couple, but definitely not this hotel
The party at the beach
The reception employees, and the extra payment for the "spring break insurance". The rooms are stinky from Mold
it's the center of the Spring Break. Make sure to go in the right weeks (probably when MTV is there). big beds, big swimming pool, all inclusive provides open-bar.
probably used to be a 5 star hotel but decided that serving spring breakers was better: bathroom in the room dirty, hotel facilities held in "survival" mode, food is terrible (all inclusive is useless when the food quality is so poor you can't eat!) and definitely not up to European standards. You have to go there because it's a spring break experience (March-Apr) but avoid anyway (not a 5*, over-priced for that).
1. Room not too clean 2. Internet situation so bad 3. Hotel is so noisy 4. We had a problem with power supplement & we cant charge the computer & cell phone. Hotel didn't have adaptor for different country
The atmospher and nothing else. But you don't have to stay at Oasis to enjoy the beach and pool party. 70-90 US $ for a day pass.
The noise. Location is far from nightclubs area (cogo bongo, the city). Room facilities. Some staff are not helpful at all. They required me to go back to the room during the check out to bring the keys!!! 1 star hotel would have sent someone or got it from the housekeeper. I recommend to stay in a different hotel and get the day pass at Oasis to enjoy beach and pool parties.
A bit of trouble checking in, but overall a good experience. Make sure to bring your confirmation papers printed off!
This is a great place! Plenty of bars and restaurants!
I love the location, which was secluded enough while within 15mins of everything else. Loved the beach and the property, very well layer out.
The rooms are so old and not very nice. Lobby is so old looking and the decor is from the 60's.
all inclusive drinks were good. Room was nice
staff weren't too helpful. food is a little bland. all inclusive does not mean exactly all inclusive, no wifi, also costs to upgrade to grand oasis.
Food was nice
Everything! We booked at hotel oasis Cancun and got moved to oasis palm beach as they were full! Staff were very unhelpful and our room stunk like mould. We were overcharged for our rooms and if it wasn't for the restaurant staff being so lovely we would have left a day early. Poor service.
The facilites were great. Plenty of food and the drinks were adequately strong when requested. The bar staff and restaurant staff were friendly and helpful.
Not enough lounge chairs around the pool area and reception staff tried to charge extra money on check out claiming there was a change in the currency rate even though we paid the full amount on check in.
The hotel is really big, it has a lot if things to do, from spa, gym, pool, the beach, restaurants, bars... You won't be bored. The staff is nice, helpful, if you need something they'll provide you, but it takes some time though. The hotel is really clean, and the outdoor so well maintained. The food is good, everyone can find something for themselves. The varieties of restaurants and the buffet, guaranties you different food all the time.
The roof in one of the building was leaking, and you have to wait sometimes for clean towels in the room as it happens that they don't provide you the clean one right when they take the dirty ones from your room.
Will never book with Oasis or Booking again. My family and friends will never book with either again. Beware, neither care about customer satisfaction, they just past blame back and forth. Warning, do not take your elderly parents, nothing and no help will be provided for their comfort.
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