• Swimming pool
  • Free WiFi
  • Free parking
  • Air conditioning
  • Private Bathroom
  • 24-hour front desk
  • Key card access
  • Daily housekeeping
  • Non-smoking rooms
  • Safe
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Smart Cancun the Urban Oasis, in the center of Cancun, offers free WiFi and 24-hour reception. Spacious air-conditioned rooms feature a flat-screen TV. There is a safe, mini-bar and iPod docking station. The private bathroom comes with a hairdryer and toiletries. The complex has several bars, coffee shops and restaurants. A dry cleaning service and currency exchange are available.

Couples in particular like the location – they rated it 8.4 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Oasis Hotels & Resorts
Hotel chain/brand

Property highlights

Top Location: Highly rated by recent guests (8.3)

Want a great night's sleep? This hotel was highly-rated for its very comfy beds.

Free private parking available at the hotel


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Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
2 queen beds
or
1 queen bed
1 king bed
or
2 full beds
2 full beds
or
1 king bed
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Property practices

This property told us they've implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
8.0
Facilities
7.6
Cleanliness
7.9
Comfort
7.9
Value for money
7.9
Location
8.3
Free WiFi
6.9
Low score for Cancún
Select topics to read reviews:

See what guests loved the most:

  • Jessica
    United States of America United States of America
    The staff was great! We came here with a 2 year old and they couldn’t have been more accommodating. The room was decent size and the beds were very comfortable. We didn’t get to explore a lot around the area because we had tours. We needed to...
  • Halle
    Mexico Mexico
    Great location, friendly staff. Rooms were clean and comfortable.
  • Patrick
    Canada Canada
    I was very impressed with the staff at the reception desk. They took care of all our needs! We were especially pleased with the room we received … quiet, clean and a lovely view.

Hotel area info

Restaurants
1 Restaurant On Site

  • Dos Lunas
    • Open for
      Lunch

Amenities of Smart Cancun the Urban Oasis

Most popular amenities
  • Outdoor swimming pool
  • Free WiFi
  • Free parking
  • Restaurant
  • Fitness center
  • Non-smoking rooms
  • 24-hour front desk
  • Daily housekeeping
  • Tea/Coffee Maker in All Rooms
Bathroom
  • Toilet paper
  • Towels
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower
Bedroom
  • Wardrobe or closet
Media & Technology
  • Flat-screen TV
  • Cable channels
  • Telephone
Food & Drink
  • Coffee house on site
  • Restaurant
  • Tea/Coffee maker
Internet
WiFi is available in all areas and is free of charge.
Parking
Free private parking is available on site (reservation is not needed).
    Front Desk Services
    • Invoice provided
    • Concierge
    • Baggage storage
    • Currency exchange
    • 24-hour front desk
    Cleaning Services
    • Daily housekeeping
    • Dry cleaning
      Additional charge
    • Laundry
      Additional charge
    Business Facilities
    • Fax/Photocopying
      Additional charge
    • Meeting/Banquet facilities
      Additional charge
    Safety & security
    • Fire extinguishers
    • CCTV in common areas
    • Smoke alarms
    • Security alarm
    • Key card access
    • 24-hour security
    • Safe
    General
    • Air conditioning
    • Smoke-free property
    • Soundproof
    • Elevator
    • Non-smoking rooms
    • Wake-up service/Alarm clock
    Outdoor swimming pool
    Free!
    • Open all year
    Spa
    • Fitness center
    Languages Spoken
    • English
    • Spanish

    House rules

    Smart Cancun the Urban Oasis takes special requests – add in the next step!

    Check-in

    From 3:00 PM

    Guests are required to show a photo ID and credit card at check-in

    Check-out

    Until 12:00 PM

     

    Cancellation/
    prepayment

    Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

    Children & Beds

    Child policies

    Children of all ages are welcome.

    To see correct prices and occupancy info, add the number and ages of children in your group to your search.

    Crib and extra bed policies

    Cribs and extra beds aren't available at this property.

    No age restriction

    There's no age requirement for check-in

    Pets

    Pets are not allowed.

    Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

    Mastercard Visa Cash Smart Cancun the Urban Oasis accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

    The fine print
    Must-know information for guests at this property

    One child free 0-12 years old in low seasons. To make valid this promotion, add the children information and age, into the reservation.

    Credit cards issued to people other guest (i.e., parent, spouse, etc.) are not accepted in Mexico. Student / Youth policy (YEAR ROUND) Student / Youth Travelers are defined as any guest 24 years of age and younger traveling without legal parent / guardian and is applicable at ALL Oasis properties on a year round basis. As a general rule, the Grand Oasis Cancún will be the only property that will accept Student / Youth GROUPS (not applicable to family travel). Any guests meeting the above definition of Student / Youth Traveler are subject to the following conditions: § Upon check-in, passengers will be required to pay a one-time Student / Youth resort fee (charges may vary). Policy is mandatory, per person and not refundable.

    Operator is obligated to inform all Students/Youths of this charge. Minimum age requirement for hotel check-in is 18 years of age. All rooms require one person that is at least 18 when occupied by a 17 year old passenger. All students under the legal age of 18 require a notarized consent from parent/legal guardian providing authorization and taking responsibility for the guest. No passenger under the age of 17 years of age is allowed to occupy any room without a parent or legal guardian accompanying them.

    Any student group traveling with guests under the age of 18 will require chaperon(s). One chaperon is required per 1-19 students/youths under the age of 18. The minimum age requirement for a chaperon is 25. All students will be assigned a special bracelet for ID purposes; this policy is applicable year round. Please note the legal drinking age in Mexico is 18. A mandatory environmental fee and a resort fee per room per stay will be charge upon check in.

    Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

    Please inform Smart Cancun the Urban Oasis of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

    In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

    Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19).

    Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

    Due to the coronavirus (COVID-19), this property has reduced reception and service hours.

    Spa and gym facilities at this property are unavailable due to the coronavirus (COVID-19).

    FAQs about Smart Cancun the Urban Oasis

    • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

    • Smart Cancun the Urban Oasis has 1 restaurant:

      • Dos Lunas

    • Smart Cancun the Urban Oasis offers the following activities/services (charges may apply):

      • Fitness center
      • Swimming pool

    • Room options at Smart Cancun the Urban Oasis include:

      • Double

    • Check-in at Smart Cancun the Urban Oasis is from 3:00 PM, and check-out is until 12:00 PM.

    • The prices at Smart Cancun the Urban Oasis may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

    • Smart Cancun the Urban Oasis is 0.7 miles from the center of Cancún. All distances are measured in straight lines. Actual travel distances may vary.