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Carretera Federal Chetumal- Puerto Juarez Km 282, 307, 77710 Playa del Carmen – Show map
Unfortunately it's not possible to make reservations for this hotel at this time.
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449 properties in Playa del Carmen
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64 verified reviews
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Occidental Grand Xcaret & Royal Club - All Inclusive's staff speak: Spanish
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Outdoor Pool, Grounds, Terrace
Ping-Pong, Sauna, Fitness Center, Spa, Hot Tub
Food & Drink
WiFi is available in some hotel rooms and charges apply.
Free! Free private parking is available on site (reservation is not needed).
Car Rental, Currency Exchange, Babysitting/Child Services, Dry Cleaning, Meeting/Banquet Facilities, Business Center, Fax/Photocopying, Hair/Beauty Salon, Souvenir/Gift Shop
Safe, Family Rooms, Elevator
From 1:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Free! Up to two children under 2 years stay free of charge when using existing beds.
Free! Any additional children under 2 years stay free of charge in a crib.
One older child or adult is charged USD 146.66 per person per night when using existing beds.
One older child or adult is charged USD 146.66 per person per night in an extra bed.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
Occidental Grand Xcaret & Royal Club - All Inclusive accepts these cards and reserves the right to pre-authorize your card prior to arrival.
Based on 64 reviews
Value for money
Show reviews from:
This oceanfront hotel in Quintana Roo features an infinity pool and a deck on the 4th floor as well as deluxe suites with full kitchens. Downtown Playa del Carmen is 5 minutes from the property.
Score from 72 reviews Very good
On the beautiful Mayan Riviera, this 5-star resort is 6 miles from downtown Playa del Carmen. The beachfront resort features 13 pools, hot bathtubs and spacious suites with a private balcony.
Score from 175 reviews Very good
Experience pristine beaches, endless activities and exceptional amenities at this all-inclusive resort and spa. Situated on a private beach in the Riviera Maya, this resort include free Wi-Fi.
Score from 29 reviews Very good
Just steps from the beach and next to the Sandos Playacar Beach Resort & Spa, this adults-only resort in Playa del Carmen provides enjoyable facilities and an extensive selection of restaurants.
Score from 13 reviews Very good
Location Services Choices for food
I've been choosen for a free royal club upgrade. RC is a much more relaxing and better area.
Artificial and small beach
I enjoyed every day spent at Occidental, I loved the drinks, the food was great, loved desserts, love the location, beautiful beach, pool, great staff... Always asking if we needed anything making sure we were having a good timex always saying hello, good afternoon, good morning, great great staff, thank you all... room was really nice and clean, I can't wait to go back.... Gracias a todos x todas sus atenciones, fueron mucho mejor de lo que esperaba, gracias a cada uno de los empleados, buena comida, buenas bebidas, espero poder regresar muy pronto....
property was beautiful staff was friendly
no On Demand TV channels no wi-fi in rooms no shows for teenagers or adults
I loved the views and layout of the resort. The staff was excellent and made me feel very welcome. I especially enjoyed the pools and beaches. There was plenty of options available when dining and drinks too!
many kind of food but not much to eat!
totally awesome place,..great food & staff..would stay again
the place is awsome great ubication
the service was bad the food on alll the buffete was terrible
more for families - should have a shuttle to the centre of playa and charge for taxis - the hotel was clearly taking commission for taxis.
The pools were open at all hours. It was decently clean.
The towel cards. The food was awful. No room service, no snacks, no wine in room. Everything was an extra charge and they try to charge you for everything. King beds were barely a double. Peddlers on resort.
Relatively clean Food was bland but plentiful
No free Internet No beach Would not go back Would not recommend Language problems Staff was surly
that it is finished my holiday there
1) staff totally unprepared 2) Food: really poor quality. 3) the beach: does not exist, it is 30 meters of sands 4) a piece of ceiling fall dawn in my room and the stuff were not able to do anything about it in order to compensate
Friendly staff, clean.
Apparently because it was low season, nearly all of the restaurants were closed, leaving the option of the buffet. If amenities are not available as advertised, the price should be discounted.
Fair Service in restaurants
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