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Resort highlights

Free parking


Ping-Pong Fitness Center Spa
Show map Occidental Grand Xcaret & Royal Club - All Inclusive

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Newest reviews for Occidental Grand Xcaret & Royal Club - All Inclusive

  • Luis
    August 30, 2014

    Location Services Choices for food

    Wi-Fi service


  • Luigi
    August 18, 2014

    I've been choosen for a free royal club upgrade. RC is a much more relaxing and better area.

    Artificial and small beach


  • Juan
      United States of America
    August 10, 2014

    I enjoyed every day spent at Occidental, I loved the drinks, the food was great, loved desserts, love the location, beautiful beach, pool, great staff... Always asking if we needed anything making sure we were having a good timex always saying hello, good afternoon, good morning, great great staff, thank you all... room was really nice and clean, I can't wait to go back.... Gracias a todos x todas sus atenciones, fueron mucho mejor de lo que esperaba, gracias a cada uno de los empleados, buena comida, buenas bebidas, espero poder regresar muy pronto....


  • Joyce
      United States of America
    July 20, 2014

    property was beautiful staff was friendly

    no On Demand TV channels no wi-fi in rooms no shows for teenagers or adults


  • Latoya
      United States of America
    June 22, 2014

    I loved the views and layout of the resort. The staff was excellent and made me feel very welcome. I especially enjoyed the pools and beaches. There was plenty of options available when dining and drinks too!


  • Yong
      United States of America
    May 22, 2014


    many kind of food but not much to eat!


  • Charles
      United States of America
    May 18, 2014

    totally awesome place,..great food & staff..would stay again


  • Rodrigo
    May 6, 2014

    the place is awsome great ubication

    the service was bad the food on alll the buffete was terrible


  • Tomer
    April 29, 2014

    more for families - should have a shuttle to the centre of playa and charge for taxis - the hotel was clearly taking commission for taxis.


  • Diane
      United States of America
    April 21, 2014

    The pools were open at all hours. It was decently clean.

    The towel cards. The food was awful. No room service, no snacks, no wine in room. Everything was an extra charge and they try to charge you for everything. King beds were barely a double. Peddlers on resort.


  • Anonymous
      United States of America
    January 24, 2014

    Relatively clean Food was bland but plentiful

    No free Internet No beach Would not go back Would not recommend Language problems Staff was surly


  • Anonymous
    December 29, 2013

    that it is finished my holiday there

    1) staff totally unprepared 2) Food: really poor quality. 3) the beach: does not exist, it is 30 meters of sands 4) a piece of ceiling fall dawn in my room and the stuff were not able to do anything about it in order to compensate


  • Anonymous
      United States of America
    November 5, 2013

    Friendly staff, clean.

    Apparently because it was low season, nearly all of the restaurants were closed, leaving the option of the buffet. If amenities are not available as advertised, the price should be discounted.


  • Marco
    August 31, 2013


    Fair Service in restaurants


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