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Km 122 Carretera Mérida-Pto Juarez, 97750 Chichén-Itzá, Mexico – Show map
Unfortunately it's not possible to make reservations for this hotel at this time.
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6 properties in Chichén-Itzá
Including hotels, apartments, villas and more.
33 verified reviews
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Hotel Okaan's staff speaks: Spanish, English
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Hiking, Cycling, Massage, Bicycle Rental
Food & Drink
Bar, Restaurant with Dining Menu
Tour Desk, Baggage Storage
Safe, Chapel/Shrine, Non-smoking Rooms, Air Conditioning
Based on 33 reviews
Value for money
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The environment, the design of the room, the service, the quality of food at the restaurant.
The limited breakfast offer.
If ready to live in the forest with fresh air instead of good internet connection, if you want to listen birds instead of chatting with people, you like to swim in the pool under the night sky instead of watching TV, choose this hotel. Excellent experience.
Size of the deluxe king rooms in the hotel room section.
1) Scorpion in the bungalow. 2) No radio, TV or hairdryer. 3) One broken hairdryer to be shared by the whole hotel. 4) Staff are not in a position to assist with basic services i.e. checkin 5) No signal for the credit card machine. 6) Retaurant requires cash settlement and it can not be billed to the room. 7) No transfers available to and from the hotel. 8) 1.5km dirt road to enter the hotel with no lighting. 9) Misrepresentation of location on website. Chichen Itza is a 10 min taxi drive away and can not be seen from the hotel. 10) Open plan bathroom where the bar fridge is kept. 12) Broken golf cart which guests are to push in order to transport luggage to and from the reception.
It was totally personal. Remote and quiet with everything you might want around you for a relaxing break. Beautiful location and wonderful staff. Dinner was always good too.
We stayed in the deluxe bungalow and it was fabulous - very comfortable. The bed was so comfortable. The food was great, the environment was peaceful and the staff were wonderful. Loved the meditation room in the jungle.
Since there are no phones in the room, it was hard when you needed assistance. We had to find the maintenance/pool man to fix the air conditioning controls. And be sure to bring your own hair dryer if you need one!
We liked the pool and the room in the main block. The view from the top terrace.
The unfortunately small size of the Bungelows and the limited kitchen. When at the pool none came to ask if we would like drinks or provide towels. We had to search and wait a long time ourselves.
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