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Km 4.5 Carretera Tulum Boca Paila, 77780 Tulum, Mexico – Show map
|Ocean Front Bungalow with Bathroom - Air Conditioning|
|Bungalow with Jungle View - Air Conditioning|
|Ocean Front Bungalow with Bathroom|
|Villa - Beach Front|
|Bungalow with Jungle View|
|Ocean Front Bungalow with Two Double Beds|
|King Suite with Ocean View|
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177 properties in Tulum
Including hotels, apartments, villas and more.
253 verified reviews
They speak your language!
Papaya Playa Project's staff speaks: Italian, French, Spanish, English, German
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Fishing, Diving, Snorkeling, Water Sports Facilities (on site), Spa, Massage, Private Beach Area, Beachfront, Bicycle Rental, Library, Playground, Nightclub/DJ
Food & Drink
Bar, Restaurant with Dining Menu
WiFi is available in public areas and is free of charge.
Free private parking is available on site (reservation is not needed).
Car Rental, Shuttle Service (surcharge), Airport Shuttle (surcharge), 24-Hour Front Desk, Tour Desk, Baggage Storage, Babysitting/Child Services, Laundry, Souvenir/Gift Shop, VIP Room Facilities
Safe, Shops (on site), Non-smoking Rooms
Italian, French, Spanish, English, German
From 3:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
One child under 6 years stays free of charge when using existing beds.
There is no capacity for extra beds in the room.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
Based on 253 reviews
Value for money
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On the beautiful beaches of Tulum and surrounded by lush vegetation, this charming hotel features a private beach area with spectacular views of the Caribbean Sea.
Score from 695 reviews Excellent
On a secluded beach on the Riviera Maya, this boutique hotel offers bright rooms with balconies overlooking the sea or tropical gardens.
Score from 181 reviews Very good
On a private beach within the Tulum National Park, this tropical complex features thatched cabins with sea views, free Wi-Fi and private bathrooms. Tulum’s Mayan Ruins are just 2.5 miles away.
Score from 165 reviews Good
Azulik Hotel & Maya Spa is located within a secluded beach in Tulum National Park. This hotel, where clothing is optional, is just 2 miles from the Mayan Ruins of Tulum.
Score from 180 reviews Good
Wi-Fi was good on location
My boyfriend and I just got back from Papaya Playa on Thursday. I have been to Tulum in the past and one of the reasons why I love going is because of its simplicity and overall beauty. However, Papaya Playa made our stay extremely difficult. Everything from checking in to trying to relax during our stay went wrong. We arrived at Papaya Playa an hour before check in. Our room was not ready at 3pm (check in time). It took them over an hour and a half to get us our room ready. They didn't offer us water as a curtesy since we were waiting for so long. The rooms were not cleaned properly. There wasn't a working water cooler in reception that we can use to refill our bottles. Whenever I asked staff for a bottle of water, they would say that they had ran out of it and didn't know when they will receive more. I had to go outside the hotel to purchase water. I needed some bandages because I had a small accident with a bike but the staff didn't have any available either. What a horrible experience! Also, the beach is very rocky! Tulum has some of the best beaches so I don’t know what happened here.
Liked the bar / restaurant area. DJ most nights
No wifi in your room, only the reception and beach club. And it failed in the beach club most of the time, a tad annoying We had a garden cabana which grew on me after a while but it wasn't that clean and was pretty basic. some of the other properties looked great though. thought it was overpriced for 200 usd a night You cant rent bikes from the hotel, but nearby they ask for 100 usd per night up front for your to charge things to your room. then refund you after.. hadn't experienced that before so thought it was odd. lastly.. the mosquitoes. but that's nothing to do with the project. what did annoy me was when I spoke to them about the various holes in my cabana and mosquito net they said they'd put a coil in my room. the next night they said it wasn't a service they provided and to buy some from the supermarket. it would have been a nice touch if they would just put one more in there...
the old school jungle cabanas reminded me of the old tulum before hotels like papaya playa took over this little patch of paradise. still, there is a little bit of something for everyone here. a solid restaurant, excellent dj and regular activities for those wanting a social scene. but you can also drop off the grid, stop checking your email and enjoy the expansive 1km beach.
the rooms seem to really range. if you rent a jungle cabana, just know that you will be rooming with a stray gecko or salamander and showering in salt water. I loved this aspect of the rooms, but this hotel still charges top rates for the old school palapas that used to rent on tulum beach for nothing. this kind of cost inflation is my major disappointment with the hotel. it's hard to not feel taken advantage of.
Nice to be on the beach but hard to get anywhere. We moved to town and rented bikes so we didn't have to pay rip off taxi drivers and could get much better value meals and drinks.
Floor surfaces were poorly graded at steps, this caused me to trip every time I went to the bathroom. The neighbors were playing horrible techno right next door late into the night. I would have rather been listening to the crashing waves. Our room was not nearly as nice as we expected from the the pictures.
It was definitely safe, convenient and beachside. The beach club had good food (but definitely priced for americans), the staff was friendly, and the private beach was beautiful. There was also parking and security cards on the premises, which added ease to our visit.
The cabana we were in had no separate door for the bathroom- so- the four friends were basically going to the bathroom with one another.
It felt like we were hidden in the woods the whole time, I loved the design and layout of the place, the beach club is awesome, great views of the ocean, the beach was amazing.
Restaurant/ bar staff was a little unorganized and unfriendly, always had to wait too long to get a check or for drinks to arrive. Bellhops were nice but concierge could have been more friendly in the beginning, we didn't get a map of Tulum until we were checking out.
I severely sprained my ankle everybody was getting there feet hurt NO lights at night when walking IT is a nightmare !
I love the attention to working in harmony with the environment whilst still providing a luxurious stay. Also the food is incredible.
The bed was a bit uncomfortable
- The beach is beautiful - Central location - Great margaritas
- smells of sewage throughout - walk past common bathrooms to get to eating areas - room was damp -temperatures drop over night, no blankets etc in room to facilitate weather change -very average level of staff service - we stayed in an ocean front villa- the bed was approx king single in size. Tiny and disappointing
The location was good and very close to the beach. The restaurant was excellent, and the Beach Club setting was also very good, with comfortable places to sit, eat, and drink in the shade of many beautiful palm trees.
I would rate the rooms as poor. The air conditioner didn't function, but luckily the sea breeze kept things reasonably cool. There was almost no place to put you stuff. Suitcases had to be placed mainly on the floor. The porch was scantily furnished, with only several chairs and a small table. They were unable to provide additional seating. I understand things are pricey in Tulum in December, but the quality of the rooms was well below what I would expect for the price we paid. The picture of the rooms shown in Booking.com was very misleading. Lastly, this is primarily a place for 20 to 30 year olds. I would not stay there again.
The general setup is very nice, though not every cabin is created equal. Once we changed rooms, things were very pleasant.
We weren't enamoured with the kitsurfers on the beach and in the sea, spoiling what could have been a very peaceful, relaxing setting. Out of our two days there, one day was dominated by kitsurfers doing their thing. Nice in Canun, not so much here.
All of Tulum is heavenly, but papaya playa is a perfect place to take it all in. Splurge for the ocean view and. Pins colada.
Beds could be cozier. And bigger! Rooms are different which is fun, but the variance of what you can get for the same price can feel a bit unfair. Luckily, they are often willing to switch your room if it's possible.
Loved it all, the setting is amazing and staff outstanding.
Rooms have to be upgraded to circulate air and eliminate moisture.
Staff, location, size of room, comfort. . are all excellent.
Slightly loud live music from nearby bar late Friday but was bearable.
Location. Right on the beach
Over priced for the facilities provided. The huts are nice but very basic in the interior (which is ok for the correct price)
beach, food, staff, no plugs in hut, wifi everywhere, peace and quiet
spiders, mosquitos, etc. in the hut, but this comes with the location - if you don't like that choose a regular hotel
The bar and especially the Music was great ++++. The location on a beach. The jungle nature feel. The design of the bar and dance/DJ area.
Our Jungle Cabana was too small, could work for a single but for a couple very cramped, and bit dark, nowhere to relax inside and a porch area which was not that appealing. Would of been better maybe if we had chosen a different option to the jungle Cabana ?
We liked the location, the feel and the surroundings.
- Very nice location - very clean - excellent food - awesome beach and recreation areas - nice staff in principle
1. You can place a deposit at reception so you don't have to pay in cash in case you eat or drink something at their bar or restaurant. You just have to sign the bill that is given to you by the waiter. The tip is always not included. And here comes the fraud: In some cases they add an 10% to 15% tip by themselves without your knowledge and after you already signed you bill and after we already gave a good tip in cash! We had this 3 times and I have noticed it at the end of our stay because the invoice in total seemed very high to me. And I knew why after I double-checked the bills (they give you the opportunity to review all costs during your stay). 2. In total it is too expensive for that what you get there. They can easily offer the rooms/cabanas/casitas for half the price. It wouldn't ruin them - far from it.
Location and privacy
showers need some work in cabana 27
booked a casita right on the water - it was amazing! we had air conditioning which was nice and it was really a true getaway with no wifi in the rooms and no televisions. amazing views and the ocean is absolutely breathtaking. recommend the restaurants around the area; some really cool spots.
prices are high in tulum in general in the hotel zone. bring good mosquito repellent when using the wifi in the common areas
A lovely place to stay and hang out :)
Since the little casitas are right at the ocean it was a bit stinky at the time we were there - I guess that was fault of the mass of seaweed...not really something you can blame the hotel for though!
Nothing, everything was fantastic.
Friendly staff, fantastic views and proximity to water (20 yards) - lots of beautiful people and international vibe. Excellent restaurants within 5-10 minute cab ride, and close to town for more local authentic experiences.
Poor construction - cabana structure holding hammock crashed down on me (I guess I should lose some weight!) so be cautious at Papaya Playa. Management team did make things right and moved us to a different room. They handled the situation well.
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