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Crown Paradise Club Cancun - All InclusiveBoulevard Kukulcan Km 18.5, 77500 Cancún (Show map)
Very good,
Score from 81 reviews
On the Caribbean Sea, this Cancun hotel is 2 miles from Aqua World Marina. It features a water park with 8 waterslides and spacious rooms with a private balcony. The Spa at Crown Paradise Club Cancun offers hair and body treatments. Guests can enjoy a poolside massage or relax in the hot tubs. A gym and 2 tennis courts are available for active guests. Crown Paradise Cancun offers free on-site activities, such as a mini-golf course and game room with billiards. Unlimited free golf is provided at Cancun Golf Club, 7.5 miles away. A variety of cuisine is available at Club Cancun’s 7 restaurants, including Japanese specialties at Fujiyama and Italian dishes at La Piazza. Beer and cocktails are served at 7 bars, such as Club Caribe Pool Bar and Beach Bar. Every spacious room offers beautiful ocean views and air conditioning. All rooms are brightly decorated and include a satellite TV, refrigerator and coffee maker. Hotel Rooms: 617 Most recent booking for this hotel was today at 22:28 from Venezuela.
GeneralRestaurant, Bar, 24-Hour Front Desk, Grounds, Terrace, Non-Smoking Rooms, Rooms/Facilities for Disabled Guests, Elevator, Safe, Baggage Storage, Air Conditioning, Snack Bar ActivitiesTennis Court, Sauna, Fitness Center, Golf Course (within 2 miles), Fishing, Game Room, Spa , Massage, Playground, Pool Table, Ping-Pong, Karaoke, Hot Tub, Diving, Snorkeling, Mini Golf, Outdoor Swimming Pool (all year) ServicesRoom Service, Meeting/Banquet Facilities, Business Center, Babysitting/Child Services, Laundry, Hair/Beauty Salon, VIP Room Facilities, Breakfast in the Room, Ironing Service, Honeymoon Suite, Currency Exchange, Souvenir/Gift Shop, Tour Desk, Fax/Photocopying, Ticket Service, Nightclub / DJ
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Total Hotel Score:8
Based on 81 reviews Guest reviews are written by our customers after their stay at Crown Paradise Club Cancun - All Inclusive. |
Score breakdown
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Score filter |
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Andrey
Solo traveler
Moscow,
Russia
May 3, 2011
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I had two completely different experiences in this hotel. On first night, they gave me temporary room in "Family" building where I disliked almost everything - air conditioner was not powerful enough to cool even empty room (in April), damp, no full-length wardrobe, no iron. On next day room was changed (to building one) and the new one was perfect - air conditioner is powerful enough, equipped with all you need, nice interiors - I definitely liked it. Overall impression from the hotel is very good - helpful staff, good variety of meals, good beach. It is located a bit far from center of hotel zone, however it is not a problem as there is bus service every 5-7 minutes and it takes < 10-15 minutes to get to heart of hotel zone. 1. There are almost always lines to reception, even in mornings and late evenings. I waited 20 minutes in line of 3 people to check in + additional 20 minutes took checking in itself (there was problem with recognizing booking.com price amendment). All receptionists work really hard and are very helpful, however looks like overall reception desk process needs optimization to make it more efficient. 2. Hotel looks a bit crowded, however this is applicable to almost any other large hotel.
6 out of 7 people found this review helpful, did you?
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7.9 |
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Katarina
Young couple
Belgrade,
Serbia
November 27, 2011
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Very good choice of food, restaurants and drinks 24hrs. Perfect rooms, clean, spacious, modern... Forgot necklace in the room after leaving from the hotel, they charged me 25$ for taxi to bring me to the airport (even though the airport is near, and that we were guests of the Superior room, which is the best one). Poor english language knowledge by the employees, also they are sometimes not aware of the facilites they offer in the hotel. Be careful when they offer you some "romantic breakfast" or things like that - it is the way to advertise themselves, you have to watch a movie for 2hrs, then you will get some "discounts" for adventures such as "underwater sightseeing"... But, you can also get it cheaper outiside of hotel.
5 out of 5 people found this review helpful, did you?
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7.9 |
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Arthur
Solo traveler
Citrus Heights,
United States of America
March 11, 2012
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It was a nice way to get away from daily routines and environment and meet new people from other parts of the world.
2 out of 2 people found this review helpful, did you?
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9.6 |
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Marko
Group of friends
budva,
Montenegro
February 8, 2012
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everything was superb. especially staff and food. i loved every moment!
4 out of 4 people found this review helpful, did you?
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9.5 |
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Roman
Young couple
Moscow,
Russia
January 21, 2012
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+ good choice of food and beverages at breakfast and lunch, excellent food and service at dinner restaurants - French, Wayne's Boots (a steakhouse), Mexican, Fisherman's + professional staff, always ready to help - Didn't like the Italian restaurant
3 out of 4 people found this review helpful, did you?
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9.6 |
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Kamel
Young couple
Barcelona,
Mexico
December 21, 2011
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Some Staff agents were very helpfull. All, installation, the holtel itself, Food was horrible, noisy pools, full of kids, time schedule for restaurants was unconevnient. I would never go back to this Hotel
1 out of 1 people found this review helpful, did you?
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5 |
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Luis
Family with older children
Bogota,
Russia
December 10, 2011
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The hotel has the worst internet service ever, it's 40 dollars for 3 days, but it's absolutely useless, is unbelievable you got to pay for a service that most of the hotels include on the booking price, anyway, if you got pay for it you expect at least a good service, which definitely they have not got.
4 out of 4 people found this review helpful, did you?
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6.7 |
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Christian
Family with young children
guaynabo,
Puerto Rico
November 27, 2011
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It's location on the beach was wonderful. Food at the main restaurant was mediocre at best. All drinks were lowend. Staff did not seem to know what was happening at their own hotel...ex: activities at the kids club, meeting points etc were unknown by most staff ... Including conciege. Restaurant hours (breakfast) does not open before 7:00am which creates a problem for day excursions that leave at 7:00.
1 out of 2 people found this review helpful, did you?
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6.7 |
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Denis
Young couple
Moscow,
Russia
November 19, 2011
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Nice beach The hotel furniture is very old. Needs replacement. The restaurants is not good enough.
3 out of 5 people found this review helpful, did you?
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8.8 |
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Gitana
Family with young children
Kaunas,
Lithuania
November 14, 2011
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perfect families with children
4 out of 4 people found this review helpful, did you?
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10 |
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Razvan
Young couple
Montpellier,
France
October 29, 2011
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The Club room is great with the jacuzzi in it. The food is good and the buffet is always open. Great cocktails at the bar. A bit noisy and you have to make reservations for the restaurants. If you're leaving early in the morning for a trip you can't make the reservation... You have to pay for the internet. 19$ first day and 11$ each additional day (if you buy them as a package of 1,2,3,5,7 days). If you buy them individually it's 19$ each day. The standard rooms don't have minibar.
2 out of 3 people found this review helpful, did you?
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8.8 |
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Jo
Group of friends
Stann Creek,
Belize
October 11, 2011
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I loved the Spa, the French & Sea Food restaurants. I must also commend the bartender at the lobby. His name is Carlos, and he did an exceptional job in making the trip fun. The food at the other restaurants we poor in variety and taste. I have stayed there before and was disappointed with the variety. Additionally we had to make reservations at the restaurants by 4 pm and checkin is at 3 highly impossible especially for groups.
Did you find this review helpful?
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8.5 |
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Yotam
Young couple
Petah Tikva,
Israel
September 28, 2011
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The variety of the dished and service at the buffet and restaurants were very good. Also the 24 hour room service was pleasant and fun. - Just as we arrived a staff employee was trying to sign us up for a tour in the upgraded parts of the hotel in order to join membership of the hotel - it wasnt very pleasant' the timing was not well (just arrived and wanted to relax) and was a bit pushy. - According to info in the booking site, there was no mentioning of the hotel as a family resort. As a young couple on our honeymoon, the hotel didnt suit us eventually.
2 out of 3 people found this review helpful, did you?
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6.7 |
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Christian
Young couple
Amsterdam,
Netherlands
June 13, 2011
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Nice beach (not that fine a sand, though), kept clean and monitored. Good choice of restaurants and food. something to eat at all times of dazy and night (more than i ever need) ! Extremely helpful staff. The reservation system for the different restaurants is inefficient. If you prefer a certain one (instead of going to the large and OK Palape buffet) Been told twice that everything was booked that day and the next - after insisting, I got a table at the restaurant of choice, though.Which then was not full at all!
2 out of 2 people found this review helpful, did you?
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7.9 |
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Jose
Mature couple
ensenada, b. cfa,
Mexico
May 15, 2012
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la calidad de las toallas de las habitacion
1 out of 1 people found this review helpful, did you?
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10 |
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Silvio
Family with young children
Morada da Lua,
Brazil
May 4, 2012
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Variedade de restaurantes e comidas e o ponto forte...pra todos os gostos e culturas Dificil comunicação com todos do Hotel com relação ao entendimento da lingua portuguesa. Os garçons e barmans dão mt preferência no atendimentos aos Americanos e suas calorosas gorjetas em dolar...bebidas do all-incluse com pouca qualidade, com excessão do Chopp...e precisa reservar pra jantar diariamente atraves de um ramal 7808...se chegar após 21h30 fica sem jantar.
Did you find this review helpful?
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8.8 |
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Acelino
Mature couple
aracaju,
Brazil
May 1, 2012
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Excelente estrutura, local muito bonito, bons restaurantes, muita diversão próximo. A única falha é o menu do bar da piscina, muito limitado e com comidas não saudáveis.
Did you find this review helpful?
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10 |
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Patrícia
Young couple
BRASÍLIA,
Brazil
April 16, 2012
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A área de lazer e a diversidade de restaurantes do hotel. Não tem frigobar no quarto standard.
Did you find this review helpful?
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9.2 |
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Luis
Family with older children
Guatemala City,
Guatemala
April 9, 2012
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Las instalaciones, el servicio buenos, la unica observacion es que todo el hotel esta orientado hacia ninos pequenos y no para adultos, todas las animaciones principalmente en el area de pusina es para ninos tambien la comida Lis gritos que pegaban los animadores de la pisina y la poca calidad de las comidas para el precio que se estaba pagando
0 out of 1 people found this review helpful, did you?
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8.3 |
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Debora
Young couple
Buenos Aires,
Argentina
March 8, 2012
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El servicio es excellente y el personal es sumamente amable
3 out of 3 people found this review helpful, did you?
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10 |
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Heber
Group of friends
punta alta,
Argentina
February 12, 2012
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las mejores vacaciones .....
1 out of 2 people found this review helpful, did you?
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8.8 |
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Ivanova
Family with older children
Yakutsk,
Russia
January 23, 2012
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Все номера в отеле с видом на океан. Масса развлечений. У нас было два номера. Один клубный, один- для дочери стандартный двухместный с одноместным размещением. Рекомендую клубный номер. Особый сервис. Понравилось все: завтраки в клубном лоундже, бесплатный доступ в интернет, мини бар в комнате, который пополнялся каждый день. Приветственный букет и шампанское с фруктами. Прогулка по заливу Ничепуте, входящая в услуги комнаты. Прекрасный вид на океан. Номер чистый, корпус только для взрослых, потому тихо. Вкусная еда в ресторанах. Обслуживание быстрое, персонал приветливый, трудолюбивый и ненавязчивый. Всегда улыбаются. Рестораны а la carte понравились все (самое главное, угадать с собственным выбором). Все вкусно. Само море теплое замечательное, правда волны возле отеля были всегда. Соотношение цена/ качество отличное. Дочь жила в соседнем семейном корпусе. Очень - очень шумно круглосуточно. Отвратительная акустика самого здания. Все комнаты Дверями выходят на главное лобби, детский бассейн и клуб. Днем крик детей, ночью крики пьющих в барах людей. На пляже нет раздевалок, не хватает лежаков (!), и практически нет зонтов, а солнце - коварное. В главном ресторане, скорее столовой, вся посуда пластиковая. По-началу, это был "культурный шок". Потом стало понятно: отель, прежде всего, семейный, ориентирован на семьи с маленькими детьми. Даже есть обьявление "просим сменить вашу посуду на безопасную. Благодарим за понимание". Ко всему привыкаешь, и уже на третий день все воспринимается философски. Отель в целом неплохой и бюджетный, благодаря Booking.com.
3 out of 3 people found this review helpful, did you?
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9.6 |
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Carlos
Family with older children
Buenos Aires,
Argentina
January 13, 2012
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Es un hotel con habitaciones que cuentan con una vista al mar excelente, buena la atencion en los restaurantes e ideal para ir con chicos pues cuenta con instalaciones muy apropiadas , toboganes de agua, canchas de futbol, tennis, piletas y sectores especiales . Se deberia mejorar el sistema de atencion en la playa dado que ya a las 8 de la mañana se encuentran la totalidad de las reposeras "reservadas con toallas " y la gente llega recien despues de las 11 impidiendo a quienes en realidad deciden disfrutar en esos horarios de la playa acceder a las mejores ubicaciones que se encuentran vacias , pero reservadas.
1 out of 1 people found this review helpful, did you?
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7.5 |
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Jorge
Family with older children
Caracas,
Venezuela
January 4, 2012
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No me gusto nada, descuidado. Reserve x 11noches al primer dia me queria ir, al 3er dia me cambie, ademas q al cancelar la reservacion me cobraron mas caro, si me descuido me asaltan sin pistola.
3 out of 4 people found this review helpful, did you?
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4.6 |
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Luis
Family with young children
são paulo,
Brazil
December 17, 2011
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Localização perfeita, frente ao mar do Caribe... O sistema "all inclusive" é perfeito, quando se viaja com família. Bom para compras, preços excelentes! Funcionários extremante polidos e prestativos para qq tipo de solicitação. Recomendamos a todos!!! Não. Tudo excelente!
2 out of 2 people found this review helpful, did you?
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9.6 |
The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com.
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