Choose your preferred language. We speak English (US) and 41 other languages.
Quinta Avenida Esquina Calle 112 Norte Lote 1 Manzana 569, 77719 Playa del Carmen, Mexico – Show map
|Two-Bedroom Master Suite|
|Paradisus Junior Suite Swim Up|
|Paradisus Junior Suite|
|Paradisus Junior Suite Ocean View|
|Family Concierge Junior Suite|
|Family Concierge Junior Suite Ocean View|
|One Bedroom Suite|
|One-Bedroom Suite with Ocean View|
|One Bedroom Suite Swim Up|
|One Bedroom Master Suite|
|One Bedroom Master Suite Ocean View|
|One Bedroom Master Suite Swim Up|
No booking fees • Save money! Best price guarantee — enter dates to see these prices!
474 properties in Playa del Carmen
Including hotels, apartments, villas and more.
35 verified reviews
They speak your language!
Paradisus La Esmeralda All Inclusive Playa Del Carmen's staff speaks: Spanish, English
Booking is safe
When you book with us your details are protected by a secure connection.
Outdoor Pool, Outdoor Pool (all year), Grounds, Sun Deck
Tennis Court, Golf Course (within 2 miles), Ping-Pong, Windsurfing, Canoeing, Cycling, Diving, Snorkeling, Water Sports Facilities (on site), Sauna, Fitness Center, Solarium, Spa, Massage, Hot Tub, Turkish/Steam Bath, Bicycle Rental, Game Room, Playground, Entertainment Staff
Food & Drink
Restaurant, Bar, Breakfast in the Room, Restaurant with Dining Menu, Buffet-Style Restaurant, Snack Bar
Free private parking is available on site (reservation is not needed).
Room Service, Car Rental, Shuttle Service (surcharge), 24-Hour Front Desk, Express Check-in/Check-out, Currency Exchange, Tour Desk, Baggage Storage, ATM on site, Concierge Service, Private Check-in/Check-out, Babysitting/Child Services, Laundry, Dry Cleaning, Ironing Service, Meeting/Banquet Facilities, Business Center, Fax/Photocopying, Hair/Beauty Salon, Souvenir/Gift Shop, VIP Room Facilities, Honeymoon Suite
Safe, Shops (on site), Non-smoking Rooms, Facilities for Disabled Guests, Family Rooms, Elevator, Soundproof Rooms, Designated Smoking Area
From 3:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
One child under 4 years stays free of charge when using existing beds.
One child under 2 years stays free of charge in a crib.
One child from 5 to 12 years is charged USD 178 per person per night when using existing beds.
One older child or adult is charged 50 % of the room stay per night and person when using existing beds.
There is no capacity for extra beds in the room.
The maximum number of total guests in a room is 3.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
Other Places you Might Like
Based on 35 reviews
Value for money
Show reviews from:
On the beautiful Mayan Riviera and within walking distance of the famous Fifth Avenue promenade, this luxurious, all-inclusive beachfront resort offers exceptional service, first-class amenities and...
Score from 186 reviews Wonderful
Boasting instant beach access, numerous dining options and endless recreational activities, this family-friendly all-inclusive resort is situated in the Mayan Riviera and offers everything needed for...
Score from 42 reviews Excellent
|Offering 3 ocean-front outdoor pools and a spa and wellness centre with spectacular architecture resembling a Cenote, Hyatt Playa del Carmen is located in Mamita’s Beach.||
In tropical gardens next to Playa del Carmen Beach, these luxury suites provide access to an infinity pool, outdoor hot tub and spa. Guests receive free access to the beach club and gym.
Score from 176 reviews Excellent
March 27, 2015
Nothing bad but a little concerned about the staff talking behind our backs and laughing, mostly in the gift shops. Felt like they were laughing at us not with us.
Everything except the children, should have booked the La Perla side
November 30, 2014
The beach was a bit of a walk from the Family Concierge building, then to get to the Family Concierge area was another hike
The food was amazing and every staff member was friendly and helpful. There were food and drink stations located everywhere, so you were never more than a few steps from food.
November 23, 2014
Rooms were amazing Food Fantastic excellent customer service
September 1, 2014
We could not hire our own taxi to leave us to the airport. We were a group of 4 people and 6 big suit cases - we needed one big car to drive us to the airport. Well, we were informed the taxi we called could not enter the hotel premisses, what caused a huge bad situation. Here is the hint: negotiate the taxi with front desk or customers services - the may try to charge the double, but talk about it.
Comparing to some brazilian prices, it was very similiar. Staff vety nice and commited with customer's expectations. Excelent bathrooms, beds and food.
August 24, 2014
The shows were great, more fans would have kept the area more temperature controlled.
spoiled by staff attention and detail. Going in the middle of August and not ruining the trip with the heat was amazing. The water activities and events are well prepared for it.
August 24, 2014
Location of your room is essential to plan out. Also, it pays to upgrade to the best room possible. It makes a difference in the quality of the enjoyment.
Swim up pool was a big hit with the Family
July 31, 2014
Don't fall for Club Melia sales pitch. They offered us a supposed "$100 cupon" which after a 3 hr high pressure sales pitch turns out to be only an internal hotel credit that does not even pay for a massage session. It does not pay your stay bill, nor any transportation, leaving only The cheap, overpriced and ugly souvenirs in the hotel stores
Good food, always available aa well as supper attentive staff made For an excellent stay.
June 18, 2014
Inconsistent housekeeping service. Slow water refills at virtually every restaurant!!!
contemporary style of resort
We've negotiated with thousands of hotels to get the very best deals. We call them Secret Deals and they only last for a limited time.
You can get these deals for free by subscribing to our newsletters. You can even choose your favorite destinations to receive personalized deals.
Get started now by entering your email address. We'll instantly send you a link to our Deal Finder!
Don't worry – your email address is safe with us. We'll never share your private information and you can unsubscribe at any time.