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Quinta Avenida Esquina Calle 112 Norte Lote 1 Manzana 569, 77719 Playa del Carmen, Mexico – Show map
|Two-Bedroom Master Suite|
|One-Bedroom Master Suite|
|Paradisus Junior Suite|
|Paradisus Junior Suite Ocean View|
|Paradisus Junior Suite Swim Up|
|Royal Service Paradisus Junior Suite|
|Royal Service Luxury Junior Suite Ocean View|
|Royal Service Luxury Junior Suite Swim Up|
|One-Bedroom Suite with Ocean View|
|One Bedroom Suite Swim Up|
|One Bedroom Master Suite Ocean View|
|One Bedroom Master Suite Swim Up|
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488 properties in Playa del Carmen
Including hotels, apartments, villas and more.
43 verified reviews
They speak your language
Paradisus La Perla All Inclusive Playa Del Carmen's staff speaks: Spanish, English
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Tennis Court, Golf Course (within 2 miles), Ping-Pong, Cycling, Diving, Snorkeling, Sauna, Fitness Center, Solarium, Spa, Massage, Hot Tub, Bicycle Rental, Game Room, Entertainment Staff
Food & Drink
Restaurant, Bar, Breakfast in the Room, Restaurant With Dining Menu, Buffet-Style Restaurant, Snack Bar
WiFi is available in all areas and is free of charge.
Free private parking is available on site (reservation is not needed).
Room Service, Grocery Deliveries, Car Rental, 24-Hour Front Desk, Currency Exchange, Tour Desk, Baggage Storage, ATM on site, Concierge Service, Private Check-in/Check-out, Laundry, Dry Cleaning, Shoeshine, Meeting/Banquet Facilities, Business Center, Fax/Photocopying, Hair/Beauty Salon, Souvenir/Gift Shop, VIP Room Facilities
Newspapers, Safe, Shops (on site), Non-smoking Rooms, Facilities for Disabled Guests, Elevator, Soundproof Rooms, Designated Smoking Area, Adults Only
From 3:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
Children older than 18 years are welcome.
Cribs are not available.
One adult is charged 50 % of the room stay per night and person when using existing beds.
There is no capacity for extra beds in the room.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
Based on 43 reviews
Value for money
Show reviews from:
On the beautiful Mayan Riviera, this 5-star resort is 6 miles from downtown Playa del Carmen. The beachfront resort features 13 pools, hot bathtubs and spacious suites with a private balcony.
Score from 222 reviews Very good
On the beautiful Mayan Riviera and within walking distance of the famous Fifth Avenue promenade, this luxurious, all-inclusive beachfront resort offers exceptional service, first-class amenities and...
Score from 124 reviews Wonderful
On the beachfront in Playa del Carmen, this resort features 2 outdoor pools, yoga classes and massages. Rooms have a terrace with hammocks and views of the sea or tropical gardens.
Score from 139 reviews Very good
Located 6 miles from downtown Playa del Carmen, this 5-star resort features luxurious villas, each with a private pool and a landscaped garden. It offers 4 restaurants and 3 bars.
Score from 40 reviews Excellent
- Service was outstanding - Room was very clean and bed was comfortable - Delicious food - Quality drinks
- The beach was not ideal for swimming - lots of rocks and seaweed all over the sand. - No shuttle service to 5th Ave - Spa services are very expensive once tips and taxes are included
As soon as we walked into the resort we were impressed by the atmosphere. The staff was very helpful and they would do absolutely anything for you. We loved our room. The bed was very comfortable and the room was very clean and spacious. Since we celebrated an anniversary and a birthday on the trip, there was something special in our room every day, from rose petals to balloons to wine, champagne & cake.The swim up bar is awesome. The bartenders will make anything for you. Make sure to ask for the top shelf liquor since it is included. The beach was much nicer than we expected. There is a roped off area that is sandy and the water was really pretty. Reye, the beach waiter will set you up with the umbrella and keeps the drinks coming.The food at all of the restaurants was very fresh, unique and delicious. We can't say enough about how much we were impressed by the resort. We would definitely go back!!!
We read the reviews warning us of the pressure to join the Melia Club Rewards. We were asked during our greeting at the resort to consider looking at the rewards program and we were asked 2 more times to listen to their proposal. We didn't want to spend one minute of our precious vacation listening to a sales pitch. They understood, but they should drop this entire line of marketing!
I thought the food was fantastic and the drink selection was great! The entertainment was really nice.
I did not like the beach. The water was to murky because of all the seaweed and rocks. I know it's tough to control what Mother Nature does, just wish the beach was nicer.
Everything was excellent. We had Royal service which I can recommend as well.
The beach had some nasty under water rocs which you could not see so to go out in the water without bathing shoes could be dangerous.
We liked everyfing... The food was very good! Service was exellent!
Spa procedures are very expencive
The resort was so relaxing and was absolutely amazing visually with a modern zen style decor. Where ever we went we felt relaxed, no lines, no waiting, fawning all over us with drinks, and making sure we were happy at all times. Cant say enough about this place. we were in royal service section.
if you go into Playa to shop on 5th avenue, take off your wrist band...they know where you stay which is creepy and a safety issue i think. they will act like they know you from the resort and try to work that angle to sell you their goods.
Nice resort. Great room! Great pool.
The beach left something to be desired. Bar service at the beach and pool were inadequate. They need more bars in these areas.
Absolutely fantastic - the best "all inclusive" that we have been too. The resort was full but it certainly did not seem like it at all. Great food, fantastic service and amazing atmosphere. The staff were really helpful. The Royal Service and the swim-up rooms are really worth it...
Great location away from Cancun. Excellent food, top shelf drinks. Very attentive and not annoying staff. Wifi fast and omnipresent. Spend some more money and get royal service room. It's worth it! We were reluctant to go back home
The door lock broke 2 times in a raw. Though fixed in 5 minutes
The room I booked had a really bad damp smell. They then gave us a different room which had 2 double beds instead of a king bed. They charged my credit card twice and its now been nearly 3 weeks and still no refund!
-modern comfortable clean rooms -great food of different varieties -top quality alcohol drinks -professional staff in the restaurants -cozy palapas -the place overall very nice and well maintained
-service of our butler and Royal Service not worth it due to human factor -check in at the hotel time-consuming even though there were no other guests at the reception, staff not helpful - we asked for the coffee cups for 3 days - Royal Service Facility entry with suitcases only by golfcarts - we booked the price through booking.com in EUR however when we paid the invoice when checking out hotel used different exchange rate and we ended up paying out almost 10% more - due booking the stay over booking.com we were not eligible for complimentary coupons (spa, restaurant, wine discounts) - in hotel travel agency representative always busy, we had to wait for her price estimates 3-4 hours couple of times -ROCKS in the water/difficult to get into water
Spa was amazing, facilities overall were breathtaking, easily accessible private beach, really good breakfast buffet
Room service took over an hour every single time, between meal times no restaurants were open, paid for ocean view room and was placed in a non ocean view room
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