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Newest reviews for Parayso Beach Hotel

  • Shela
      United States of America
    August 16, 2014

    Outside Facilities--beach, hammocks, chairs, taqueria, bar.

    Tiny, dark staircase to third floor room.

    7.9

  • Candice
      Mexico
    August 12, 2014

    Loved being right on the beach with a bar at your finger tips!!! :)

    No hot water and no power during the night and how hot it got as we had no fan!!! :(

    5.8

  • Robert
      United States of America
    July 13, 2014

    Beach was very nice/fun. Staff extremely friendly. Great places to eat close by. Chose third floor Jr suite which made the stay even better.

    10

  • Constance
      Mexico
    July 2, 2014

    I loved the location of the hotel along with the taco stand and bar out in the beach. The taco stand staff was excellent, but the hotel staff were not. The stand also has the most affordable food along the beach, which also works out. There is no A/C in any of the rooms to include the suite. The cabanas are okay at night with the fan blowing directly on you. The suites are right on the water and allows you to receive a breeze at night. The price of the hotel is also the best along the beach.

    The young male receptionist attempted to put my credit card number into the Google search engine. He claimed to have needed my card for verification, but instead, I caught him doing this. The owners were apparently in Vancouver. I had to walk behing the desk to see what he was doing and he deleted it. My fiance witnessed this as well. I believe he was trying to hold on to the card number ffor layer use. There were bed bugs in the cabana. The cabanas look awesome online, but there are plenty of holes and to allow for other bugs and mosquitos. The cabanas are unbearable during the day. In essence you spend most of your time out because it's so hot. Cleanliness is also poor. There are many stains on the sheets and pillow cases although they were "clean". This was pretty unsightly.

    4.6

  • Katherine
      United Kingdom
    June 30, 2014

    Beach is just amazing- we chose it for that. The bar staff were friendly and helpful, but otherwise........

    Staff on reception hardly ever there and with minimal effort to help with any queries. We stayed in a 'cottage' which had barely any furniture and wasn't the cleanest; pretty dark and dingy, lack of working light-bulbs, toilet broke and we had to ask several times for it to get properly looked at...and we ended up fixing it anyway!! No mosquito screen on the door so you couldn't have the door open and the 'cottage' doesn't have any windows so was ridiculously unaired and hot! Lack of sockets, so once the two fans were plugged in there wasn't a spare socket. Pool was murky and you couldn't see the bottom. They state that breakfast is a 'possibility' but when asked, the standard reply was "it's cancelled". Definitely wouldn't stay there again, and wouldn't recommend it! Such a shame as the location and the beach is just wonderful...

    3.3

  • Anonymous
      Mexico
    June 20, 2014

    We were first assigned to a room that was dingy, reeked of mold and had a cockroach running around in it. We complained and they moved us to an amazing, clean and much nicer room with an incredible view. The staff was kind and pleasant and the guy that ran the restaurant/bar outside the hotel was very welcoming and made great food & drinks. I'd definitely go back.

    9.6

  • Laura
      United Arab Emirates
    June 17, 2014

    Staff were really nice however don't spk much English. Amazing location ! Very basic rooms however the location and staff make up for this ..... Would stay here again .

    7.5

  • Richard
      United States of America
    June 4, 2014

    Great location on the beach. Used as a place to sleep with no a/c just breeze... Bring cash for food. Easy ride to ruins and town - rent car.

    Needs more work to make this a comfortable stop. Clean the pool! Good luck with the Bar.

    7.5

  • Anonymous
      United States of America
    June 3, 2014

    The location.

    The gate was closed early in the morning and we had to exit through another hotel.

    6.7

  • Matthew
      Australia
    May 31, 2014

    Location couldn't be better, beach, pool, bar, hammocks, lounges.

    rooms were warm with only fans but that was expected, you know this when you book. Worth it for the price!

    8.8

  • Michael
      United Kingdom
    May 20, 2014

    Well pretty much what I expected after reading the reviews on here. The Parayso hotel is situated on a beautiful stretch of white beach, the staff are friendly enough albeit their English is not that great & it is reasonably cheap for it's location. The hotel has a pretty cool beach bar where I had many a chilled out chat with the staff & other travelers & music requests straight of the net! There is a swimming pool at the back of the building with a few beds around it, the waters a little murky but it cools you down.

    I'm not sure about the rooms in the main building but the out rooms ( well huts really ) are VERY BASIC ! I thought as I'd done quite a bit of back packing some 25 odd years ago that it would bring back some great memories & it would be good to 'rough it' again in some cheap accommodation. The reality of course was a tad different, the room consisted of a bed with mosquito net ( no blanket or cover ), one light bulb suspended from the ceiling, a fan & obviously no A/C. The bathroom had a toilet with no seat & of course cold water from the taps & shower. I'd booked for four nights but left after three for a nice hotel in Playa del Carmen. I can't complain as I pretty much knew what I was letting myself in for so all I will say is if you're used to reasonably good hotels, & over 40 you might want to have a good look at the reviews before deciding to book a room here. Stayed May 2014, travelled solo

    5.4

  • Anonymous
      United States of America
    May 11, 2014

    The bartender at the beach bar.

    I booked a suite, they put us in the most vile room I have ever stayed in. Smelled like a port-a- potty at a concert. To boot, the toilet had no toilet seat!. No screen on the window and the shower next to the pool outside drained right to our front door. The next day they maid me pay an additional $40.00 to get into the room I had already booked, paid for and should have been in the first night. It still makes me very angry every time I think of our experience!

    3.3

  • Sara
      Mexico
    May 6, 2014

    Excellent place with really friendly and helpful staff. Perfect beach location, fantastic price. I would recommend this hotel to anyone. Very happy we chose it.

    9.6

  • Melanie
      Mexico
    May 2, 2014

    direct at the beach, good and big room with balcony and view to the sea, cool staff, pool

    no tv, no fridge, Wifi very bad in the room, staff could have been more ambitious, from time to time it was a bad smell from the bathroom

    6.7

  • Anonymous
      United Kingdom
    April 25, 2014

    Location. Price of the cheapest room is brilliant compared to any of the other hotels/cabanas that we checked on the beach.

    We stayed in the cheapest room possible so you definitely get what you pay for which was fine for us as it was only for one night. We wouldn't have stayed in that room longer than a night but was worth the price we paid for the location.

    5.4

  • Paul
      United States of America
    April 23, 2014

    Beautiful beach. Great food friendly owners Quiet location

    Mosquito

    7.5

  • Jeffrey
      United States of America
    April 19, 2014

    Beach location and great ocean view.

    Bathroom was dirty, no towels and no amenities in room. Soap, bathmat, washcloths etc. Key to our room was labeled with another room number, no safe in room. Room next door had drunken idiots who came in screaming at 4am. This was a Saturday night, but their volume at that time was over the top. Staff at beachfront bar was courteous and overall property was well maintained.

    5

  • Anonymous
      Mexico
    April 14, 2014

    Staff was friendly. location perfect. taco bar and vibe at the beach was fantastic,

    8.8

  • Brian
      Canada
    April 14, 2014

    The staff are very nice and the rooms up front at the beach looked very pleasent. The pool was warm and the beach was clean.

    The rooms in the back, which were the least expensive at $89.00 we're not what we were anticipating. They should have been $10.00 a night at best. They were run down and smelled like a men's room air deodorizer. We had booked 10 days in a back room but only lasted one night. With a little reluctance from the reception, we paid for the night and moved a few resorts down to a nicer, and more expensive, place. A happy girlfriend is a great vacation.

    5

  • Martin
      United Kingdom
    April 13, 2014

    Location is great. Is the best value for money in the zone.

    Wifi was kind of slow.

    7.9

  • Anonymous
      United States of America
    April 8, 2014

    This hotel is located right on the beach, and is one of the cheapest hotels that is on the beach and right across from some of the best restaurants in Tulum. The rooms are secure, have a fan, and the beds are comfortable. The housekeepers are really nice and do a good job cleaning. There is 24 hour electricity and reliable WiFi.

    While this is not a big deal for me, there is no shampoo in the showers. The bathrooms are older and could probably use an update, but the toilets flush and water comes out of the shower, which is enough for me. The part that really disappointed me was that the staff tried to charge me $50/night extra even after I had already agreed on a negotiated price for a better room on the beach side (not pool side). When it came time to check out, they charged me almost double. I had to get a manager to authorize a refund and it really made me not trust the staff. Additionally, I had to do this all in Spanish (good practice for me)! I am lucky I got my money back at all, I suspect a traveler who only spoke English/French/German would have been out of luck altogether. Despite this very negative incident, I will stay here again because the location and price can't be beat.

    6.7

  • Gerald
      United States of America
    April 7, 2014

    beautiful stretch of beach, tiki bar, friendly and helpful staff

    confusion about a change thru booking.com that was not clear to staff at time of check-out. I had originally booked two nights but cancelled one and they did not have that information and were charging me for two nights until I spent a lot of time correcting the reservation.

    8.8

  • Anonymous
      Canada
    April 6, 2014

    taco's great

    like staying at a low end hostel, dogs everywhere which ment dog doodo everywhere. tents outside our room.i could go on and on...dont do it!

    2.5

  • Fergal
      Ireland
    April 2, 2014

    Great that there was a bar and taco bar in front that also made great luquados. If it wasn't for this bar& taco stand I'm not sure I would rate as high. It provided great all day service,great margaritas,tacos all day and most of the night.

    Mayan style cottages were a little too rough - bathroom could be a little more nicer just to make the stay a wee bit more comfortable. We are well seasoned travellers and knew to what to expect with beach style cottage but just felt the bathrooms were just too much

    5.8

  • John
      United States of America
    April 1, 2014

    Location, balcony view.

    We have had only scorching hot water in the shower. Asked staff to fix it, only when threatened to leave they fixed it after 3 days. Parking was a problem also.

    5.4

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