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Playa Paraiso Km 3.5 Carretera A, 77600 Cozumel, Mexico – Show map
|Deluxe Room - Dive Package|
|Super Saver Deluxe Room|
|Deluxe Double Room with Sea View|
|Deluxe Family Room||
|Romance Deluxe Double Room with Ocean View|
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58 properties in Cozumel
Including hotels, apartments, villas and more.
133 verified reviews
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Park Royal Cozumel-All Inclusive's staff speaks: Spanish, English
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Outdoor Pool, Grounds, Sun Deck
Golf Course (within 2 miles), Diving, Snorkeling, Fitness Center, Solarium, Massage, Private Beach Area, Beachfront, Playground, Karaoke, Entertainment Staff, Kids' Club, Evening Entertainment
Food & Drink
Restaurant, Bar, Restaurant with Dining Menu, Buffet-Style Restaurant, Snack Bar
WiFi is available in public areas and is free of charge.
WiFi is available in public areas and charges apply.
Free private parking is available on site (reservation is not needed).
Car Rental, 24-Hour Front Desk, Currency Exchange, Tour Desk, Baggage Storage, Concierge Service, Babysitting/Child Services, Laundry, Ironing Service, Daily Housekeeping, Meeting/Banquet Facilities, Business Center, Fax/Photocopying
Safe, Shops (on site), Convenience Store (on site), Non-smoking Rooms, Facilities for Disabled Guests, Family Rooms, Elevator, Designated Smoking Area
From 3:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Up to two children under 13 years are charged USD 60 per person per night when using existing beds.
One older child or adult is charged 50 % of the room stay per night when using existing beds.
The maximum number of extra beds/cribs in a room is 1.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
Ideal Alternatives for You
Based on 133 reviews
Value for money
Show reviews from:
This beautiful hotel and resort is ideally situated within walking distance of downtown Cozumel, and features unrivaled on-site facilities, exceptional amenities and an endless variety of recreational...
Score from 102 reviews Good
A seafront hot tub, infinity pool and private beach can be found at this stylish hotel, situated just 3 miles from Cozumel Airport. Each air-conditioned room has free Wi-Fi and a private terrace.
Score from 176 reviews Very good
Just steps from the beach and next to the Sandos Playacar Beach Resort & Spa, this adults-only resort in Playa del Carmen provides enjoyable facilities and an extensive selection of restaurants.
Score from 26 reviews Very good
In Playa del Carmen, this adult-only hotel is 110 yards from the Caribbean Sea. This ultramodern hotel features a full-service spa, one outdoor pool and a terrace with ocean views.
Score from 93 reviews Good
Good area. Taxes are not that expensive and efficient. Good size pool area and another pool overlooking the sea. Good package of ALL Inclusive.
Wifi is not free. Use of WIFI is a hopless case even upon payment. Spa is very very small. No lift from pool area to reception. Only a variety of 2 restaurants (Mexican and Italian which are nearly always full) apart from the Buffet restaurant. No indoor pool. Gym is not free to use. Small gym. Payment has to be made to use safe in room!!!
in winter too many trees and swimming pool too cold
The view from my room (2914) 9th floor with ocean view is just priceless. The room was very clean. The service was great. The food wasnt really the best but it was alright.
The hotel was clean and the pool was nice. have a little beach too.
The beds are really tiny, not enough for a couple. We had no hot water in the shower, and the food was lake of taste. Need to reserve your spot in the good restaurants, and it's over really fast.
I loved this resort. I took my mom for a birthday trip and she has so much fun. There is something to do for everyone. The view was amazing whether you wanted to just sit on the beach or watch ships come in. Fabulous friendly staff. We rebooked another trip already.
clean rooms with great view of the sea, spacious rooms Good choice and variety in the restaurants
Hotel is trying to sell a 30 year membership in their travelling program and offers discount for some trips on the island if you attend the presentation about the program.. watch out!!! You do not want to waiste your time while on holidays. Poor internet in the rooms Very small beach
The view from our room at the 8th floor was beautiful. The pools with view to the ocean! The two restaurants offer tasty menus.
There is not enough options for vegetation
wi-fi is not free
Was Herr for three nights but spent most time traveling. Food was OK and always available. Pretty good staff.
Can't think of anything off hand!
The food was great. The hotel Staff were all very pleasant. We definately would recommend this hotel. Also, the hotel was kep very clean at all times.
The hotel has no beach! I was expecting clear ocean water and nothing it's all ocean.
The pools, beach, cleanliness, awesome staff, variety of food, great view, awesome shower!!
Pools were closed too early in the evening.
Super service, excellent food, snorkeling from the beach of the hotel
Size of double bed too small, have to pay 15usd/day for wifi, have to pay for gym
The room was clean and spacious. The pools were plenty and clean. The food was delicious.
the beach was rocky.
Bed size for a couple was TINY! Only one staff member was helpful, others seemed to have a bit of bad attitude, tour desk staff member left work early so we couldnt book a fishing trip and totally missed out.
The stay was amazing staff was very friendly.my first day of stay I was amazed how some of staff members called by my first name.
Too many repairs going on during our stay. Kids club 3 days, roof and so on. Front lobby people need to get some more smiles from the rest of the staff too.
Its not a 5* hotel, safe for 2$ fee, no free wifi, food and beverage quite low quality. Hotel is like a scout camp.Almost no soundproof in rooms, you will hear everything that happens in hall of your floor.
Everything including the small beach and reef just next to it, nice facilities.
The options on the buffet restaurant, not so many and a little lack of taste...
The small reef in front of the hotel beach was a good starter for snorkeling. The Mexicano restaurant at the resort offered good quality food with friendly staff.
The staff at reception were rude and not welcoming at all. They were not helpful and did not provide good costumer service. The Mexican workers at restaurants were however nice and helpful. The water at the two pools was not looked clean and clear. It seemed that the water has not been changed for a long time.
The bartenders, the Italian a-la carte
The lack of nightly entertainment and that they charge you for wifi
Staff are so friendly
Beautiful place. They have lots of activities in-house, but there's so much more to see and do outside.
Food could be better.
Ricardo at the concierge desk asked us to listen to the 90 minute time share presentation the morning after our arrival in exchange for reduced fairs on a jeep rental, massages at the spa, and passes to Tulum. We agreed but when we showed up on Sunday morning they told us they were too busy to speak with us and asked if we would come back the following day; on Monday when we arrived Ricardo took us to another area and introduced to us to another gentlemen who sat down and asked us "what do you two want?" We told him we have no idea what we are supposed to be doing but we are here for the presentation. After watching a 8 minute video and a quick cup of coffee we left as it was clear they wanted nothing to do with us. We asked Ricardo one day in advance for our jeep as he instructed us to do. When we arrived to pick up our jeep they brought us a geo metro with bald tires. We told them we were expecting jeep; they then told us we would have to wait until tomorrow. My husband and I were tired of the antics of Ricardo at this point so we ended up going across the street and paying extra money for pleasant service and enjoyed our day. Bottom line: leave the concierge desk alone and avoid Ricardo. We won't be returning due to this experience and the attitude of the front desk staff
People were very friendly and always had smiles.
Beds were very very hard.
The staff was amazing.
Love the room! The food was good but not great. The drinks are strong.
The whirlpool tubs are cold water tubs and the pool is freezing cold. The pool is as cold as going into a cold river or spring. Has little activities and the beach is tiny. The staff is nice but very unhelpful and unable to help and I feel limited to help by management. The food was good but very bland. Information about anything outside the resort is completely unavailable and internet is comunication is limited and undependable and to add insult to injury extremely expensive.