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Avenida 20 entre 2 y 4 Centro, 77710 Playa del Carmen, Mexico – Show map
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468 properties in Playa del Carmen
Including hotels, apartments, villas and more.
170 verified reviews
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Playa del Carmen Hotel by H&A's staff speaks: Spanish
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Outdoor Pool (all year)
Food & Drink
WiFi is available in public areas and is free of charge.
WiFi is available in some hotel rooms and is free of charge.
No parking available.
Car Rental, 24-Hour Front Desk, Tour Desk, Meeting/Banquet Facilities
Safe, Non-smoking Rooms, Facilities for Disabled Guests, Family Rooms, Air Conditioning
3:00 PM - 12:00 AM
12:00 PM - 12:30 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
One child under 11 years stays free of charge when using existing beds.
Any additional older children or adults are charged USD 10 per person per night when using existing beds.
The maximum number of cribs in a room is 1.
There is no capacity for extra beds in the room.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
Based on 170 reviews
Value for money
Show reviews from:
This oceanfront hotel in Playa del Carmen is located directly on the beach, one block from the famous Fifth Avenue entertainment area. The hotel offers a 24-hour front desk and free Wi-Fi.
Score from 267 reviews Good
Only 100 yards from the beach in Playa del Carmen, this modern hotel features a pool, kitchenettes and is close to the city’s popular 5th Avenue tourist area.
Score from 157 reviews Excellent
Located just 500 metres from the famous 5th Avenue and 10 minutes’ walk from the beach, Wabi Hotel features a furnished terrace and free WiFi throughout.
Score from 122 reviews Good
Condo Calle 28 offers fully equipped studios situated within a 5-minute walk of the popular 5th Avenue in Playa del Carmen. They are just 1 km from the beach and feature free Wi-Fi.
Score from 36 reviews Good
It's really ok, the price is good. The personnel is good and flexible
It's not a new hotel and does not look as good as the pictures!
The pool is nice. It's very well located (4 blocks from 5th Av. and ADO Station, and steps away from the buses that go anywhere around).
Our room smell like cigarettes, and every time we take a shower some kind of sewer smell emerges. The wifi only works in the reception, and sucks. The included breakfast is poor (awful coffee) and badly served. Not worthy for the 80 dollars they've charged.
The staff are very pleasant and helpful even though they don't speak Englinsh
It is a nice place and closer to the beach. The bed is hard on my back. Very good location for older person like me.
Pool, cleanliness, safety
Weird doors to get in. Coffee terrible
After a couple of misunderstandings at our arrival, we had to wait until the next day but we got everything fixed after 2 days. Considering our 9-night stay, it was well worth it. Of course, everything is a little pricey in touristic Playa Del Carmen but we enjoyed the location, as it was away from noisy 5th Avenue but at a short distance from the beach. Very clean, the girls are always working!!!
The internet access only works in the lobby or around the pool. It's no big deal, but it's says on the website that you have internet access in your room. That isn't true.
pool is great and food in restaurant lovely
Little bit noisy in the night time if you have open window
Clean.... mini kitchens in rooms ... AC worked well
Roof hot tub needs a heater if anyone is going to use it
NIce place and clean.
We lived on first floor and WIFI was really bad. If you went to ground floor WIFI was fine.
Price was very good. Rooms where nice. Shower had great water pressure which is sometimes rare is playa. Lots of hot water. Friendly staff.
Wifi was poor. It only worked in Lobby if that. Pool area doesn't really see any sun.
location - near bus stations, 5th avenue, collectivo terminal, WalMart, Manne's bar, king bed, kitchenette, staff, hot water on demand, powerful shower water pressure, courtyard, in room safe, plenty of electrical outlets, good A/C, excellent flat-screen TV, quiet room location
stairs - some need repairs, no elevator to top floor (4 floors), hotel restaurant breakfast expensive and poor coffee, some noisy guests playing loud music in courtyard, barstool style chairs in room uncomfortable
Good location close to center, collectivo station nearby, pool
very poor and dirty kitchen equipment, smelly room with dirty sheets
Service was poor, facilities are poor, would not provide extra towel, sheets were not clean, television cut in/out on several channels, fridge was very noisy, ceiling fan looked like it may pop out of ceiling
We arrived at 1 p.m. but we advised in advanced (mouths before) about it. Even that the room was not ready, this could looks not a big matter until you discover they have not a luggage deposit to leave your owns during a couple of hours. Reception's staff unfair. WiFi doesn't work, but none tells you, either when you ask for password.
Totally unexpected amenities such as a mini kitchen in a studio size room with a refrigerator, sink, stove, a pot and silverware! Very clean room and bathroom. Free breakfast. Very valuable, but nothing more.
The hotel looks nothing ravishing like the pictures, in stead very low key but valuable. The room size is small and the lights are not bright enough. No elevators at all. Poor wifi connection, and only available in the lobby area. The location is way off the tourists street, but walkable.
pool is nice, position ok, staff kinda of friendly
They dont sell potable water, Wifi does not work properly, you can hear a lot of noise from other guests inside the room, no luggage storage
Staff was unhelpful; room was dingy, dirty, and smelled very moldy. No parking available, no elevator.
The rooms were clean rooms, comfortable, affordable. The staff were friendly.
It was a little noisy with construction going on but it was tolerable.
Good location and definitely a good hotel for youngsters who want to crash during the day and party during the night in the clubs at Playa.
Smelly rooms which were not very clean. The shower door was broken and wouldn't open fully, forcing us to get in between the washtable and the door to get into the shower. Lucky us, skinny Europeans. No American would ever be able to do that. The vault was broken too. They are (re)constructing an additional part of the hotel. Works start at 10a in theory. 8A in practice. There goes your sleep. Wifi seemed to be in (re)construction too.
- 5-7 minutes walk to beach, 5th Ave, Walmart, good El Fogon local restaurant.
- There are 4 floors, but doesn't have any elevators. - They are inovating the hotel, so it's very noisy from 10am to 5pm, maybe it will continue in next 3-6 months. If you go out all day, it's okay. - They have kitchen but the kitchenette takes time to cook, and have few tools in the kitchen.
The breakfast and the room
Intermittent wifi connection Staff flexibility - couldn't take coffee cup to room. Kitchen guy didn't want to serve me breakfast until I brought the cup! Lol! Staff need customer services attitude
Location and the swimming pool
1. Not being informed that noisy works are undertaken in the hotel. 2. Cleaning starting very early and was particularly noisy. 3. Bad internet connection
-A little further away from the crowd but its all walking distance. -very nice customer service -Room is very big and spacious with kitchen.
-No escalator or lift for a 3 storey building -hotel is not as big and grand shown on the pictures - construction was going on all day. very noisy -wifi connection is very bad.
Location and room size.
The TV had unsolved problems during the week we were there. Several repairs are being made. The breakfast room was really little. They only receive in Pesos with a bad exchange rate. The flow of water vary with use of toilets.
Decent location for the price.
Construction woke us early every morning. There was not mention of this when we booked and no offer of a discount or anything else for the inconvenience. The construction also apparently damaged a cable so there were no TV channels. Very frustrating experience.
The breakfast was excellent and the service for breakfast was excellent Housekeeping service is very very good
I was put on the top floor three floors above the lobby it was a very long walk on tile steps I am a senior citizen I went there to celebrate my 70th birthday and the walk was exhausting each day
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