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About this property

Featuring an outdoor pool and a garden with BBQ facilities, Hotel Playa Encantada is located just 4 blocks from Mamitas Beach in Playa del Carmen. This modern hotel offers free Wi-Fi. The stylish air-conditioned rooms at Hotel Playa Encantada feature flat-screen cable TV, a desk and a fan. The private bathrooms include a shower and towels. Around Hotel Playa Encantada can find a wide range of shops, restaurants and lively bars on the famous 5th Avenue, just a 5-minute walk away. Playa del Carmen ADO Bus Station is opposite the hotel, while the Cozumel Ferry Terminal is 0.6 mi away. Xcaret Eco Theme Park is a 10-minute drive away, while Cancun International Airport is within a 45-minute drive.

Couples in particular like the location – they rated it 8.9 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Kavia Hotels
Hotel chain/brand

Property highlights

    • Located in the real heart of Playa del Carmen, this property has an excellent location score of 9.1!

    • Breakfast Info

    • American, Buffet


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Availability

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Accommodation Type
Number of guests
 
2 full beds
1 king bed
and
1 sofa bed
1 king bed
and
1 sofa bed
1 sofa bed
and
2 queen beds
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

Guests who stayed here loved

  • Kecia
    United States United States
    Our experience from the very beginning was outstanding, thanks to front desk representative, Diana. The very spacious suite was an exceptional value!
  • Rachel
    United States United States
    The hotel is located next to ADO bus station which is great for traveling. The staff are friendly and very helpful.
  • La
    Switzerland Switzerland
    Big appartement very close from the city center and 2 big supermarkets. 5mn walking to be in the center. Good price for the location and the size of the appartment
  • Caroline
    United States United States
    Love the rooms on the ground floor by the pool , there are four of them
  • Beatriz
    United States United States
    I had reservations to another hotel near 5th street, it was so nosy and we decided to change hotel, I found Playa Encantada online, when I arrived I couldn’t use my Amex and decide to pay online, the receptionist keep us waiting saying it would...
  • Tony
    United States United States
    Great location if you need to catch a bus, centrally located. Basic but clean and spacious
  • Rudolf
    United States United States
    Right across the street from ADO bus station Drinking water available at the lobby Good restaurant selections nearby
  • Caroline
    United States United States
    Next to the Alterna bus station, so convenient for overnight stays . Very spacious and well appointed room .
  • Sean
    United States United States
    The Wi-Fi was a bit spotty I have stayed there many times before and that has never happened I need Wi-Fi for work I wouldn't have brought this up
  • Karen
    United States United States
    Just stayed one night to catch bus in the morning. Directly across from bus station. Easy, friendly check in. Room was facing the bus station, but no noise. very clean room.

Area info

House rules

Hotel Playa Encantada takes special requests – add in the next step!
Check-in
From 3:00 PM to 6:00 PM
Guests are required to show a photo ID and credit card at check-in.
You need to let the property know what time you'll be arriving in advance.
Check-out
From 7:00 AM to 12:00 PM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

Age restriction
The minimum age for check-in is 18
Groups
When booking more than 3 rooms, different policies and additional fees may apply.
Accepted payment methods
VisaMastercardCash
Smoking
Smoking is not allowed.
Pets
Pets are not allowed.

The fine print

Must-know information for guests at this property

When booking 3 rooms or more or 3 nights or more, different policies and additional supplements may apply.

Please note that for rates with breakfast included, breakfast is only offered for adults. Breakfast for minors will be at an extra cost.

Breakfast service is provided at Ipanema's Grill restaurant, located three blocks from the hotel.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Hotel Playa Encantada of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

In the event of an early departure, the property will charge you the full amount for your stay.

Parking is subject to availability due to limited spaces.

This property is located in a busy area so guests might experience some noise.

Guests under the age of 18 can only check in with a parent or official guardian.