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1st Avenue Bis Between 12th and 14th North Street, 77710 Playa del Carmen – Show map
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469 properties in Playa del Carmen
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141 verified reviews
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Playa Palms Beachfront Hotel 's staff speaks: Spanish
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Outdoor Pool, Grounds
Free! WiFi is available in all areas and is free of charge.
No parking available.
Shuttle Service (surcharge), Tour Desk, Concierge Service, Laundry
From 3:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Free! Up to two children under 12 years stay free of charge when using existing beds.
One older child or adult is charged USD 20 per person per night when using existing beds.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
Hover over the credit cards for more info.
Based on 141 reviews
Value for money
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Location was great, staff were nice and helpful.
Basic 'included' breakfast. Poor wifi
We liked it all
close to all of the shops and eateries! Staff was eager to help plan fishing trips and tours. Restaurant down the beach came by and served food and drink while you were in your lounge chair! Could swim off pier just a few steps down the beach.
Room,bed,pillows,bathroom,refrigerator,no clean,pool(so small),wifi and more
Boutique Bangalow style hotel. Right on the beach, big rooms and hammocks on the fabulous balcony. Equipped kitchen. Great helpful friendly staff!
Close the night clubs but the rooms are sound proof.
We loved the location of the hotel which was close to the bars, restaurants and shops of 5th Avenue as well as being right on the beach. We didn't hear any of the nightclubs at night which was awesome especially since we were so close. The service was excellent and the rooms were comfortable. We loved our stay here and would highly recommend it to anyone wanting to spend time in Playa del Carmen.
I would loved to have had a beach service for drinks. There was however one right next door so it didn't really matter.
Loved the fact that despite how loud Playa del Carmen can be from the nightlife we never heard noise from inside the room. Great entertainment from the balcony each night. Saw 2 weddings right on the beach next door. Staff very friendly, loved having our breakfast right on the balcony. Great water pressure and HOT water! Trendy boutique hotel. Very comfortable and nice for the money. You can walk either right or left from the hotel lobby and be in the center of 5th Avenue.
Not really anything, just a little slow with trying to pick up Wi-Fi but thankful it is complimentary. Parking is kind of difficult if you are renting a car and get back late from a day excursion.They block some of the roads due to all the foot traffic at night starting round 6, so keep in mind that you will probable have to walk back a few blocks back to the hotel.
Amazing from welcoming to accommodate the check out...this is how a good hotel should treat their customer, I wish other hotel learn from the playa palms, outstanding. Thank you so much we will reccomend to everyone on their way to playa del carmen
All too good
Location was good for the money, staff was nice and friendly, loved the big patio with hammock. Air con worked well, most of the room was nicely updated.
Bedding first night had obvious stains. Next day we were provided with cleaner ones. Little bit of noise from clubs down the street, but could easily be drowned out if using the fan.
View, hotel design, room facilities, staff, private beach area
Intermittent WI-FI, no hotel bar
Location is waking distance to most things in playa del carmen.
Currently undergoing loud renovation during the day. Unable to stay in room, on balcony or by the pool due to noise. The beach in front of the hotel isn't the nicest, lots of seaweed and fishing boats tied up all long the hotels stretch. The wifi is unreliable, only works early morning or late at night.
Great location and staff. Great balcony (the hammock and the view were amazing). No problems with the WiFi. Great atmosphere in the rooms. Kitchen facilities were helpful (blender, pan etc). Close to street #12 where you have many night clubs (The noise doesn't get to the hotel).
Breakfast could be better. You can't really swim in the beach upfront because of the ships and the dirty water, but the swim zone is just a minute's walk away.
Very friendly staff, good location, wifi is a bit slow but works, rooms are very charming and roomy, all rooms have sea view in a way.
The place is really calm but if you stop to think it is not really safe, there is no telephone in the room or 24hs reception. Good to have in mind there are some stairs to go to your room, also good to know that the beach right in front of the hotel is beautiful but not for swimming (lots of boats) but right beside it there is a very nice beach! The shower is a bit weak.
- Good location to rest and pretty much familiar place. - Very clean and calm apartment to be in couple - close location to all the clubs in playa del carmen
- it is not a place to stay if you are looking to party in the hotel with people from the hotel
Right on the beach. Nice balcony with hammock, table & chairs and lounges. Free continental breakfast, juice, bread & croissants, jams, butter, coffee/tea.
The bed was much too hard.
Good things: (all good things have downsides, please check below) Location, very closed to the 5th Avenue and a lot of restaurants and clubs It's located in front of the beach, you just step out the hotel and there it is - the beach is calm, not crowded like Playa Mamita Staff is friendly Room is good, good bath and shower Nice balcony with ocean view
Not that good: Despite the good location, it's VERY closed to noisy clubs and bars and you can listen to their music when you are in your room Despite being in the beach, there are a lot of boats "parked" in the very front of the hotel, it's not that bad, but you have to be careful with a lot of ropes in the water that are there to hold the boats. They DON'T have food and drink services from the hotel, but there is "waiter"from a closed bar serving people from the hotel, but you can't charge your room (they take too long to bring the beer, which is not always cold) The WIFI is really slow The breakfast is very very poor, they serve it in your room so you can have it in the balcony The swimming pool is very small, it doesn't look like in Booking.com pics When other guest are in the pool or in their balconies you can listen to then while they speak
Very attentive staff, clean and tidy rooms
Very loud in the evenings from the clubs nearby, the boats completely block the access to the sea
Everything except the boats
The boats parked in front of the beach. It ruins the beach.
nice view, location and people!
great room and location
breakfirst was small, especially for mexican standards. furhtermore it came twice late in 5 days (up to 40 min)
The staff was friendly and helpful. The room and balcony were comfortably furnished. In addition to a refrigerator the room also had a microwave, toaster, coffee pot and hot plate with pans. Never a problem with enough beach lounges. Would not hesitate to recommend and to return We walked from the port on arrival took maybe 15 minutes leisurely. Each room had a water cooler which was a very thoughtful convenience.
Would have liked skim milk with the morning coffee and a Mexican pastry instead of a croissant in the continental breakfast.
We were only here for one night in transit further south but it was a perfect place to stop and experience Playa. Nice balconies to have breakfast. Excellent continental breakfast. Everything possibly needed in the room! Laid back vibe. Good showers.
Thumping disco music from the clubs down the street went into the early hours!
View was nice. Balcony with hammock and patio table with candle.
White bedspread was stained and needed changing.
The location is perfect! Right on the beach & walking distance to shopping & restaurants! The staff is friendly & very helpful. My wife & I are going back next year same time for sure!! Highly recommended.
Nothing at all.
Very nice environment, beautiful views. Proper room size with balcony. Good restorant next door (indigo). Location right on the beach! And same time right in the city centre!
No restorant, but breakfast served in the room.
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