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Newest reviews for Playa Palms Beachfront Hotel

  • Cavit
    August 24, 2014


    Room,bed,pillows,bathroom,refrigerator,no clean,pool(so small),wifi and more


  • Matthew
    August 10, 2014

    Boutique Bangalow style hotel. Right on the beach, big rooms and hammocks on the fabulous balcony. Equipped kitchen. Great helpful friendly staff!

    Close the night clubs but the rooms are sound proof.


  • Moira
      United Kingdom
    August 8, 2014

    We loved the location of the hotel which was close to the bars, restaurants and shops of 5th Avenue as well as being right on the beach. We didn't hear any of the nightclubs at night which was awesome especially since we were so close. The service was excellent and the rooms were comfortable. We loved our stay here and would highly recommend it to anyone wanting to spend time in Playa del Carmen.

    I would loved to have had a beach service for drinks. There was however one right next door so it didn't really matter.


  • Allison
      United States of America
    July 26, 2014

    Loved the fact that despite how loud Playa del Carmen can be from the nightlife we never heard noise from inside the room. Great entertainment from the balcony each night. Saw 2 weddings right on the beach next door. Staff very friendly, loved having our breakfast right on the balcony. Great water pressure and HOT water! Trendy boutique hotel. Very comfortable and nice for the money. You can walk either right or left from the hotel lobby and be in the center of 5th Avenue.

    Not really anything, just a little slow with trying to pick up Wi-Fi but thankful it is complimentary. Parking is kind of difficult if you are renting a car and get back late from a day excursion.They block some of the roads due to all the foot traffic at night starting round 6, so keep in mind that you will probable have to walk back a few blocks back to the hotel.


  • Marco
    June 30, 2014

    Amazing from welcoming to accommodate the check out...this is how a good hotel should treat their customer, I wish other hotel learn from the playa palms, outstanding. Thank you so much we will reccomend to everyone on their way to playa del carmen

    All too good


  • Anonymous
    June 1, 2014

    Location was good for the money, staff was nice and friendly, loved the big patio with hammock. Air con worked well, most of the room was nicely updated.

    Bedding first night had obvious stains. Next day we were provided with cleaner ones. Little bit of noise from clubs down the street, but could easily be drowned out if using the fan.


  • Jon
    May 25, 2014

    View, hotel design, room facilities, staff, private beach area

    Intermittent WI-FI, no hotel bar


  • James
      United Kingdom
    May 18, 2014

    Location is waking distance to most things in playa del carmen.

    Currently undergoing loud renovation during the day. Unable to stay in room, on balcony or by the pool due to noise. The beach in front of the hotel isn't the nicest, lots of seaweed and fishing boats tied up all long the hotels stretch. The wifi is unreliable, only works early morning or late at night.


  • Mor
    May 13, 2014

    Great location and staff. Great balcony (the hammock and the view were amazing). No problems with the WiFi. Great atmosphere in the rooms. Kitchen facilities were helpful (blender, pan etc). Close to street #12 where you have many night clubs (The noise doesn't get to the hotel).

    Breakfast could be better. You can't really swim in the beach upfront because of the ships and the dirty water, but the swim zone is just a minute's walk away.


  • Anonymous
    May 6, 2014

    Very friendly staff, good location, wifi is a bit slow but works, rooms are very charming and roomy, all rooms have sea view in a way.

    The place is really calm but if you stop to think it is not really safe, there is no telephone in the room or 24hs reception. Good to have in mind there are some stairs to go to your room, also good to know that the beach right in front of the hotel is beautiful but not for swimming (lots of boats) but right beside it there is a very nice beach! The shower is a bit weak.


  • Diego
    May 5, 2014

    - Good location to rest and pretty much familiar place. - Very clean and calm apartment to be in couple - close location to all the clubs in playa del carmen

    - it is not a place to stay if you are looking to party in the hotel with people from the hotel


  • Dian
      United States of America
    May 1, 2014

    Right on the beach. Nice balcony with hammock, table & chairs and lounges. Free continental breakfast, juice, bread & croissants, jams, butter, coffee/tea.

    The bed was much too hard.


  • Ulysses
    April 22, 2014

    Good things: (all good things have downsides, please check below) Location, very closed to the 5th Avenue and a lot of restaurants and clubs It's located in front of the beach, you just step out the hotel and there it is - the beach is calm, not crowded like Playa Mamita Staff is friendly Room is good, good bath and shower Nice balcony with ocean view

    Not that good: Despite the good location, it's VERY closed to noisy clubs and bars and you can listen to their music when you are in your room Despite being in the beach, there are a lot of boats "parked" in the very front of the hotel, it's not that bad, but you have to be careful with a lot of ropes in the water that are there to hold the boats. They DON'T have food and drink services from the hotel, but there is "waiter"from a closed bar serving people from the hotel, but you can't charge your room (they take too long to bring the beer, which is not always cold) The WIFI is really slow The breakfast is very very poor, they serve it in your room so you can have it in the balcony The swimming pool is very small, it doesn't look like in pics When other guest are in the pool or in their balconies you can listen to then while they speak


  • Anonymous
      United Kingdom
    April 13, 2014

    Very attentive staff, clean and tidy rooms

    Very loud in the evenings from the clubs nearby, the boats completely block the access to the sea


  • Shannon
      United States of America
    March 16, 2014

    Everything except the boats

    The boats parked in front of the beach. It ruins the beach.


  • Dawei
    March 2, 2014

    nice view, location and people!


  • Anonymous
    February 17, 2014

    great room and location

    breakfirst was small, especially for mexican standards. furhtermore it came twice late in 5 days (up to 40 min)


  • Denise
      United States of America
    February 10, 2014

    The staff was friendly and helpful. The room and balcony were comfortably furnished. In addition to a refrigerator the room also had a microwave, toaster, coffee pot and hot plate with pans. Never a problem with enough beach lounges. Would not hesitate to recommend and to return We walked from the port on arrival took maybe 15 minutes leisurely. Each room had a water cooler which was a very thoughtful convenience.

    Would have liked skim milk with the morning coffee and a Mexican pastry instead of a croissant in the continental breakfast.


  • Anonymous
    January 23, 2014

    We were only here for one night in transit further south but it was a perfect place to stop and experience Playa. Nice balconies to have breakfast. Excellent continental breakfast. Everything possibly needed in the room! Laid back vibe. Good showers.

    Thumping disco music from the clubs down the street went into the early hours!


  • Catherine
    January 18, 2014

    View was nice. Balcony with hammock and patio table with candle.

    White bedspread was stained and needed changing.


  • Gennaro
      United States of America
    January 16, 2014

    The location is perfect! Right on the beach & walking distance to shopping & restaurants! The staff is friendly & very helpful. My wife & I are going back next year same time for sure!! Highly recommended.

    Nothing at all.


  • Alexey
    December 24, 2013

    Very nice environment, beautiful views. Proper room size with balcony. Good restorant next door (indigo). Location right on the beach! And same time right in the city centre!

    No restorant, but breakfast served in the room.


  • Anonymous
    December 23, 2013

    the beach the balcony in front of the beach

    the shower


  • Michael
      United States of America
    December 16, 2013

    Friendly, helpful staff. Impeccably clean, recent renovations. Right on the beach at price comparable to inland hotels. Close to Fifth Avenue but a little removed. Creative use of space to give every room a view. Easy walk to great local restaurants on Avenida 30 near Mega store. Small fridge and range, enough to prepare a simple meal.

    We liked it all on our second stay. Potential guests should know: 1. No restaurant or bar on premises. 2. Good beach right out front but you share it with boats. No problem swimming between them, but open beach is a few steps away. 3. It is near party zone and can be noisy distantly in early morning hours. Sea sounds usually drown it out.


  • Sebastien
    December 7, 2013

    Close fromage à night-club the volume of the music coule jot let me sleep until 2am


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