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Playa Xcanan Tulum
Km 8.5 Carretera Tulum-Bocapaila, 77780 Tulum – Show map
Excellent location – rated 9.6/10! (score from 139 reviews)
Rated by guests after their stay at Playa Xcanan Tulum.
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6 Reasons to Choose Playa Xcanan Tulum
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153 properties in Tulum
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139 verified reviews
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Playa Xcanan Tulum's staff speak: Italian, Spanish, English, German
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Free! WiFi is available in all areas and is free of charge.
Free! Free private parking is available on site (reservation is not needed).
Italian, Spanish, English, German
From 12:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Free! One child under 1 year stays free of charge when using existing beds.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Free! Pets are allowed. No extra charges.
This property only accepts cash payments.
Credit cards are only needed to guarantee your booking.
A deposit via bank transfer or PayPal is required to secure your reservation (see Hotel Policies). The property will contact you with instructions after booking.
Based on 139 reviews
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Such a wonderful place. The owner and staff are so nice and we really enjoyed our stay.
Location at the beach, clean, tasty breakfast, friendly host
Lovely location with our room only 10-20m tops from the main beach Breakfast brought to you every morning with fresh fruit and homemade bread and cake Incredible service Great location with bars and restaurants within a couple of minutes each way Good wifi from our room
Could have done with a fan in the room
The location is perfect and the rooms large and comfortable - and simple, just as they should be in Tulum. The location is perfect - on a quiet stretch of beach and close to many wonderful restaurants (hartwood & le zebra amongst the best, as well as Ziggy beach). Fabio is the perfect host - friendly, knowledgeable and helpful. I would go back in a heartbeat!
No fans in the room so it was quite hot - I believe this is being fixed imminently though!
Breakfast on the beach, lovely staff, location just 10s from the beach, really calm, small complex where you feel like you have your own beach. You must like this kind of location and experience.
Car is a must but is not a negative aspect. If you travel on that side you will definitely rent one.
Perfect location, central to all of the amazing restaurants in the hotel zone. For reference it is about 50 feet south of Hartwood restaurant. A lot of other great shops and restaurants are within a 5-10 minute walk. A short walk up the street there is a bike rental place. $10 for the day, it is a great way to get around (yay for flat terrain!) The included breakfast came with coffee and a selection of teas; a glass of orange juice; a plate of fresh cut fruit (usually banana, cantaloupe, and mango or papaya;) bread with butter, marmalade, honey and Nutella and a couple slices of cake. Served when and where you wanted it. The owner Fabio and staff were super friendly and accommodating. It felt like staying with friends. Ask and you shall receive. He was very proactive about addressing any concerns or needs. Probably the best customer service I’ve ever experienced. As far as the rooms themselves, they are very simple with private shower, sink and toilet. There was no AC or fan, but the room was equipped with outlets for charging camera batteries, ipods, etc. The beds were comfortable. Free wifi was available, I didn’t use it personally but my friend was able to access and use it without issue. All of the rooms faced the sea and had balconies or patios with tables and seating to enjoy the view and the breeze. Fabio has three adorable dogs that are very chill and well behaved. If dogs aren’t your thing they’ll leave you alone, but if you’re friendly they’ll be your new buds.
Be aware this is an eco-resort with limited electricity and water. Low flow/pressure showers come with the territory. Having said that the one con at this place is that the shower had a low flow head which also needed to be cleaned of build-up because it was extremely low flow, almost more of a mister. It made showering unreasonably difficult, especially with long hair. I ended up just filling water bottles and pouring them over myself to wash, which was fine and I probably ended up using even less water because of it. I’ve been to other eco-resorts that didn’t have that issue so I am listing that here as something to be aware of.
- Fabio and the staff are very nice - The beach is incredibly nice in this area - The included breakfast was good - The rooms were cleaned every morning - They provide coolers to keep beverages cool during your stay
- During our stay we went two days without hot water and the shower was little more than a trickle, whether it was hot or cold. - The room doors do not lock. A little concerning when you are out seeing the sights and don’t want to have to think about the stuff you left back in your room. - There are no light fixtures in the rooms, just bare light bulbs on the end of electrical cords sticking out of the wall. - After a morning of sightseeing we came back to the hotel looking forward to spending the afternoon on the beach only to find about 12 people taking up all of the beach chairs and the seating in the palapas. The hotel allows the use of the grounds and beach by tour groups. - The beds were hard and the seating provided in the room was not comfortable. - There were rust stains on our wall and our screen door needed some repair. - Much of the outdoor seating needs replacing or at the very least a good scrubbing. - Our screen door was broken
If you like to be close to nature, this is the place for you. We will be back...
Fabio and staff were very nice and helpful. The beach and view was awesome.
Wish it was located closer to town. The room we had was dark because of the roof it had and had mosquito's in the room because of the same reason. Night before we left the neighbor's were very loud and we had to be moved to get away from it. When we were moved the room we were moved to was bright and airy unlike our regular room.
Owner/staff, breakfast, beach, grounds, natural setting, our room. It was simple, quiet, right on the beach, small and private - just what we wanted. Very helpful and friendly staff. Even met owner and her family!
We liked everything!
Perfect location right on the beach, bedrooms decorated with style, tasty breakfast served every day outside, peaceful atmosphere and, above all, the most sympathic, helping and charming tenant who could find (Fabio) : Playa Xcanan was a brilliant experience for us and we highly recommend it.
Wifi connection was very poor which was only an inconvenient on special occasions.
Fabio and his staff are fantastic! They go above and beyond to make you feel at home and cared for! The location on the beach couldn't be better!
It was relaxed and everyone was unbelievably friendly-nothing was too much trouble.Fabio,the owner, was a genuinely lovely person who wanted us to enjoy ourselves.The place could not be more beautiful -it is so close to the sea and always quiet-the children could swim before breakfast,which was served on terrace.Also so many great things(fun and educational )to do around and about. I loved it- great for any one who wants relaxed holiday in an amazing location
Location, hospitality of the host.
It was close to perfect
Stayed at the beach cabana for one night during our tour of the Yucatan. The location is fabulous; situated along a dusty road that runs alongside the most beautiful stretch of unspoilt beach, lined with dozens of eco-freindly and uber-trendy beach shacks and cabanas ranging from basic to luxurious, whilst the non-beach side is lined with outdoor bars and restaurants strung with paper lanterns and beautiful people everywhere! Fabio, the owner, could not have been more helpful; the small shack had two incredibly large and comfortable beds in there and a small shower room, and it was lovely to fall asleep to the sound of the ocean a few yards from your door. Morning coffee and breakfast was served to us by Fabio on the soft sandy beach under a thatched roof gazebo; this place is like a scene from "Castaway", and has the most amazingly laid-back vibe. I still dream of giving it all up and moving back there!!
I loved this place but you need to accept that these are quite basic cabanas with no air-con or swimming pool, but I would highly recommend a stay there because you are unlikely to stay in a more laid-back or beautiful location!
Mick & Fabio were amazing and went out of their way to make sure everything was ok and we were happy. Great quiet location right on the beach with loads of bars and restaurants with in short walk.
Location! Location! Location! Right on one of the most beautiful beaches in the world. Fabio! Fabio! Fabio! Wonderful proprietor: full of warmth, humor and extremely hospitable and very attentive to our needs.
Perfect peaceful location!
Great location on the beach and very private, with not as many guests as other eco-cabana resorts. The owner is also incredibly helpful and made our stay feel more like we were visiting someones private home as opposed to being an anonymous guest on a resort, all while maintaining a high degree of privacy. It was great.
the staff is very attentive and surprised us many times with extra service. Also very friendly to our children.
The wifi is not strong enough in the room. The climate in the room is too warm.
Best imaginable location, right on the beach. Beautiful view over the ocean, from the bed! The staff was very friendly, generous and helpful. One of the best hotels I've ever seen.
Fine place. Good beach. The room pure is all necessary for life. Very hospitable owner. Thank you Fabio we have perfectly a rest.
The location of Xcanan is amazing and the owner is just a great guy! Fabio is in the right business for sure; he makes you feel at home and cared for and all around wonderful to be in Tulum. Tulum is an ecotourism resort type of place. None of the hotels on the beach have a/c or super fancy rooms but what they do have is access to the sun and the breeze and one of the most beautiful beaches on earth. I will be back ASAP!
The entire experience was fantastic. Fabio made it seem like we were personal friends visiting instead of regular hotel patrons. You can tell he really loves what he offers and that his heart is in his business. Everything from the location, the beach, the charming rooms, and the town of Tulum itself was incredible.
The staff was excellent and very understanding when my ride was so late to pick me up. They were very kind to me. The location was so beautiful and the sound of the ocean was idyllic.
It was much further away from the town area than I had thought.
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