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Score from 619 reviews Wonderful 9.2/10

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Most recent booking for this hotel was today at 01:00

Score from 206 reviews Excellent 8.7/10

Playa del Carmen Hotel by H&A

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Hacienda Del Caribe

hotel Just 2 blocks from the beach, this Playa del Carmen hotel features an outdoor pool and tour services. Guest rooms boast rustic Mexican style architecture with free Wi-Fi.

Most recent booking for this hotel was today at 14:46

Score from 24 reviews Very good 8.2/10

Newest reviews for Hotel Plaza Playa

  • Jacob
      Canada
    August 26, 2014

    Everything

    Nothing

    10

  • Anonymous
      Slovakia
    August 22, 2014

    Everything

    The wifi in the room- poor signal

    10

  • Victor
      United States of America
    August 6, 2014

    VERY CLEAN ROOMS

    9.2

  • Michal
      Slovakia
    July 12, 2014

    cleanliness, friendly and knowledgable staff,big room,safe location,the beach as well as city centre in walking distance,THANKS A LOT FOR REALLY NICE STAY :D

    small variety of food at breakfast,

    9.6

  • Constance
      Mexico
    June 29, 2014

    The staff was welcoming, accomodating and helpful. When I didn't want to leave the room, the cleaning lady stopped by to ask if needed anything, which was awesome! The room was clean, comfortable, affordable, and not a far walk from Ado bus station and 5th street! If the price remains the same, I will return!

    10

  • Jacob
      Canada
    June 12, 2014

    For what we got, it was a great price. The staff was excellent.

    The safe's in both rooms were not working. It was big inconvenience to always go down stairs to get help to open the safe with the key.

    9.6

  • Emma
      Australia
    June 4, 2014

    Great place to stay. 4 blocks from the beach, easy walking distance but not in Main Street. Small family business so every body is very helpful, warm and greets you each time you pass. Hotel exceptionally clean and always smells fresh. Rooms good size, bathroom very clean and mostly plenty of hot water. Bed soft and comfortable. Wifi in room great except when it went out for a day. Still available in lobby. Breakfast simple but plentiful, eggs, pastries, fresh fruit salad, breads, Mexican dish, juice and coffee, we loved our stay here that we cancelled the next part of our journey and spent another week here doing day trips. Fantastic local food shops near by.

    Nothing . Perhaps an umbrella in the room may be helpful when it rains.

    9.6

  • Carlos
      United States of America
    June 3, 2014

    Very nice staff, Thelma went out of her way to provide a microwave and coffee maker, the ac was a little weak in our unit so they lent us fans to cool our room, I highly recommend this hotel as the staff is top notch!!!

    Weak ac unit

    9.2

  • Teofilo
      United States of America
    May 21, 2014

    cleanliness and price

    breakfast just ok

    9.2

  • Carlos
      United States of America
    May 15, 2014

    Great location, attentive staff, good location, great value for the money

    10

  • Boris
      Israel
    May 11, 2014

    the hotel is so great! the staff is unbelievable and they will do everything that you will enjoy your stay! the rooms is very big, clean' it feels really cozy. the breakfast is really good eggs, coffee, fruits, cakes etc.. we are thankful to the staff it was really good time we love this place and we recommend you to book now! thank for all boris and shiran

    10

  • Aylin
      Netherlands
    April 29, 2014

    -The first room we were offered had twin beds although we asked for a double bed during our booking. When we mentioned this, we were moved to a big comfy suite!! We were happy with everything from that moment since we've made a good start. beds were comfortable, room was cleaned everyday, air conditioning worked fine, we had very good Wifi reception from the room. There are nice local restaurants near by (El Fogon was our favourite) and a big super market close by. It is about 15-20 mins walk to Mamita's beach, which is still doable.

    -Breakfast could be improved.

    6.7

  • Lynne
      Australia
    April 13, 2014

    The hotel was very fresh looking with lovely decor! It was very clean & secure! Excellent amenities. There was a lift which was great to help take the luggage to higher floors - many hotels in this price range you have to carry your own luggage up flights of stairs - very bad for your back! The staff welcoming & obliging & they spoke very good English. The shower was so nice with the pressure & temperature - such a wonderful change from many of the hotels I have stayed at in this area . The wifi worked well as did the air conditioner. There were signs for guests to consider others when in the corridor room area - asking to be quiet & this was adhered to - which was great as I had had several disturbed nights in other hotels with guests partying, loud music & singing loudly until 4am with none of the staff intervening & asking them to consider others. I had the best nights sleep here it was so lovely. The breakfast which was included was excellent - many choices & very fresh & tasty. The location was also great close to many facilities. I would stay at this hotel again in a flash and recommend it highly to others

    10

  • Anonymous
      United States of America
    April 6, 2014

    Location, price, breakfast

    Old facilities, not very close to beach

    7.9

  • Anonymous
      Croatia
    April 2, 2014

    Excellent location, clean rooms, nice breakfast and nice stuff.

    We could not use the safe deposit box, but at the end, we really did not needed it.

    10

  • Alexander
      Russia
    April 1, 2014

    everything was nice, we liked this hotel

    put "do not disturb list on the door" or lock the door because housekeepers can come in withought knocking any time.

    10

  • Fernando
      Guatemala
    March 28, 2014

    Clean, good food, good attention, it was a good experience

    7.5

  • Jeff
      United States of America
    March 20, 2014

    The staff was responsive and knowledgeable. A couple of them spoke English. Included breakfasts were a nice touch.

    10

  • Marco
      Italy
    March 18, 2014

    Location of the hotel, competence and attention of manager and staff, excellent breakfast, very comfortable room. We spent a great time there. Many thanks.

    Everything was perfect.

    10

  • Sabina
      Finland
    March 13, 2014

    Good location, close to all the best restaurants! Staff is really helpful and nice. Rooms are clean and not too small.

    The breakfast could be better. I hated the bread (or I wouldn't even call it bread...)..

    7.5

  • Jaan
      Estonia
    March 11, 2014

    Very helpful staff, good breakfast

    constant problems with wifi, no internet in the rooms

    7.9

  • Alexandr
      United States of America
    March 11, 2014

    10 mins walk to the beach (on Calle 28 N), big supermarket is just 1 block away. There was small fridge and very stable WiFi in the room. Breakfast was good, rooms are clean and comfortable, staff was extremely friendly and helpful.

    After cleaning the room it looked like pillowcases were not changed, although we accidentally put a couple of stains on them.

    8.3

  • Eric
      Canada
    March 7, 2014

    Great room,comfortable,great staff,very good breakfast . Close to 5 th ave. & beach,but away from the noise. Would stay here again & would recommend this hotel.

    10

  • Anita
      Hungary
    March 6, 2014

    very friendly staff, excellent location, very clean

    9.6

  • Helen
      Estonia
    February 25, 2014

    The personal was so friendly, the location was good- close to everything, but away from the noise (close to ADO, 5th avenue), I liked the breakfast

    room didn't have a view :)

    9.2

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