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Hotel Portonovo Plaza Expo

hotel Located right next to the Expo Guadalajara convention centre, this hotel is 20 minutes’ drive from Guadalajara’s historic centre.

Most recent booking for this hotel was today at 17:23

Score from 32 reviews Very good 8.5/10

Newest reviews for Hotel Portonovo Plaza Centro

  • Kimberley
      United States of America
    August 26, 2014

    I loved everything about this hotel. I was more pleased in person once I got there. The continious cleanliness and friendliness of the staff. I definately enjoyed my stay.


  • José
    July 22, 2014

    Good value, very good location if you want to visit downtown, thou the area feels unsafe at night.

    I received a room on the third floor (no elevators available) because their other hotel overbooked and this one was receiving a lot of people.


  • Anonymous
    July 20, 2014

    The staff here are excellent. They helped me pay for a taxi when my bank card would not work. Antonio the manager is a true gentleman and Reece at front reception is a funny dude. Having a few staff members that speak English is real handy. With breakfast included, for the price, you can not expect anymore. It is clean.

    There was a bit of a smell in my room because it is an old building and the plumbing codes in those days are not what they are now, but as long as I kept the plug in the sink, it was not a problem


  • Ariana
      United States of America
    July 7, 2014

    I stayed for 4 days at this hotel. The staff is very helpful. They will help you order a taxi or get information on any place you wany to travel to. The complimentary breakfast buffet is delicious. You can also order room service from their restaurant. Overall excellent stay at this hotel. Withing walking distance of downtown attractions.

    Beds and pillows are a bit stiff.


  • Genaro
      United States of America
    July 1, 2014

    location only

    small rooms, unprepared receptionist, noisy rooms, no elevator, management does not seem to care


  • Chuck
    June 22, 2014

    location and staff were good

    Sewer odor.


  • Eduardo
      United States of America
    May 20, 2014

    That it was close to the market


  • Carlos
      United States of America
    April 25, 2014

    I liked the hotel exept for the bathroom it stinkef very bad. It bad smell was from the swer that filtrr all the way up thru the shower drain. Knowing that is a problem the stuff could put some kind of fragance in the bathroom.


  • Anonymous
      United Kingdom
    April 20, 2014

    The smell in the bathroom


  • José
    April 15, 2014

    The staff were very kind and always helpful.

    The bathroom was clean, but a strong sewer smell was coming from the shower and never left.


  • Anonymous
      Czech Republic
    March 29, 2014

    spacious room

    noisy street


  • Adriana
      United States of America
    March 24, 2014

    The room it self was nice and clean. The staff was polite. Walking distance to main plaza and shopping areas.


  • Paige
      United States of America
    February 28, 2014

    After a week of staying in hostels, I needed a place to spread out, relax, decent wifi and super clean. Hotel Portonovo fulfilled that. Breakfast was solid - excellent coffee and omelet and fruit, and the location was good for exploring Guadalajara during the day.

    --Location at night. Extremely sketch (for single women -- the hotel told me to take a cab if I was going anywhere after dark) --the female receptionist was fairly useless. She liked to say 'no' alot. Nothing helpful came from speaking with her. Often the manager had to step in and how to do her job. -- the staff member at breakfast was more interested in her phone than helping anyone.


  • Wayne
    February 14, 2014

    Comfortable, capacious room, excellent shower, modern decor, great breakfasts

    Slightly out of the way and district a bit rundown but only 10 minutes walk from cathedral


  • Frederick
    February 11, 2014




  • Lindsay
      United States of America
    January 8, 2014

    Very nice hotel, it has a chic and modern feel to it, which was a nice surprise considering the affordable price. Very friendly staff, great location near the historic district, an overall great value for what you are paying.

    I enjoyed my stay here. They have a couple of computers in the lobby with internet for the hotel guests to use, which are free of charge. They were a bit slow... That's all I can think of, but it's hardly a complaint...I enjoyed this hotel.


  • Elizabeth
      United States of America
    October 9, 2013

    The online room pictures are true to the room. They have multiple computers for guest and wi-fi but no printer. The staff was friendly and helpful. Front desk was willing to help me print my boarding pass. I went to Guadalajara just to fly out of that airport but wanted to take advantage of the night before my flight to walk around and have dinner downtown. Arrived about 9pm on a Sunday night the Hotel was quiet, clean and staff was and looked professional. Closet in room is pretty spacious. Loved that they have a traditional style blanket in closet. Considering the building is old the decor and maintenance of the interior is very good.

    The entrance to the parking lot is tight, in the corner diagonally, only fits one vehicle going one way in one way out. This is under the building parking spaces are very compact. No valet. We did get help with luggage. Bath was on the small side, towel were good but could use some downy.


  • Robert
    September 6, 2013

    Good location Friendly staff Clean

    The towels were disgusting......frayed and full of holes......I did mention It to the front desk but nothing improved. There should be security cameras in the hallways....


  • Anonymous
      United States of America
    August 10, 2013

    For the price it is very clean, modern and the people bend over backwards to make your stay a good one - super-safe private underground parking and valet parking (take advantage of it - getting in and out of the parking lot is not easy), plenty of decent hot coffee early in the morning - and free (serve yourself), the ability to have cheap and decent breakfast right there in the hotel, and the location is really good with walking distance to "las 9 esquinas" (great eating place with restaurants on all 9 corners), the historic downtown, etc., plus right in front of the subway station. Inside rooms are very quiet and comfy beds and bedding - flat-screens, and they will even do all the logging in and print your boarding passes for you,

    Do not get a room over-looking the street - the noise is impossible to sleep. No elevator (no big deal since it is a small hotel but could be a factor if you have a bad back or cant carry bags up stairs for whatever reason), minimal towels, and the electric plug-ins in the room are scarce - none at all in bathrooms or close to any mirror which make drying/styling your hair impossible - if I had known I would have taken an extension cord (receptionist thought I was crazy because I wanted to dry/style my hair in front of a mirror, promised to try to find an extension cord but in 4 days couldn't "find one"haha... Also a bit spooky to walk around the neighboorhood by yourself late at night if you are women alone...(but then, why would you want to, right?) The food is super-reasonably priced and the lady who cooks and serves you is very nice, but the flavor is just ok... But you know? I'm really having to think of what to complain about - overall, a great place and terrific value.


  • Gerardo
    July 4, 2013

    Very comfortable.

    There were prostitutes at the corner.


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