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Hotel Portonovo Plaza Centro
Calzada Independencia Sur, 482 Colonia Centro , 44100 Guadalajara – Show map
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6 Reasons to Choose Hotel Portonovo Plaza Centro
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144 properties in Guadalajara
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130 verified reviews
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Hotel Portonovo Plaza Centro's staff speak: Spanish, English
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Food & Drink
Restaurant With Dining Menu
Free! WiFi is available in all areas and is free of charge.
Free! Free public parking is available on site (reservation is not needed).
Room Service, 24-Hour Front Desk, Tour Desk, Baggage Storage, Business Center, Fax/Photocopying
Newspapers, Non-smoking Rooms, All Spaces Non-Smoking (public and private), Air Conditioning
From 2:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Extra beds are not available.
The maximum number of total guests in a room is 2.
Pets are not allowed.
Cards accepted at this property
Hotel Portonovo Plaza Centro accepts these cards and reserves the right to pre-authorize your card prior to arrival.
Please note that all guests must pay the reservation directly at the hotel in cash. The credit card number is only used to make the booking.
Based on 130 reviews
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I loved everything about this hotel. I was more pleased in person once I got there. The continious cleanliness and friendliness of the staff. I definately enjoyed my stay.
Good value, very good location if you want to visit downtown, thou the area feels unsafe at night.
I received a room on the third floor (no elevators available) because their other hotel overbooked and this one was receiving a lot of people.
The staff here are excellent. They helped me pay for a taxi when my bank card would not work. Antonio the manager is a true gentleman and Reece at front reception is a funny dude. Having a few staff members that speak English is real handy. With breakfast included, for the price, you can not expect anymore. It is clean.
There was a bit of a smell in my room because it is an old building and the plumbing codes in those days are not what they are now, but as long as I kept the plug in the sink, it was not a problem
I stayed for 4 days at this hotel. The staff is very helpful. They will help you order a taxi or get information on any place you wany to travel to. The complimentary breakfast buffet is delicious. You can also order room service from their restaurant. Overall excellent stay at this hotel. Withing walking distance of downtown attractions.
Beds and pillows are a bit stiff.
small rooms, unprepared receptionist, noisy rooms, no elevator, management does not seem to care
location and staff were good
That it was close to the market
I liked the hotel exept for the bathroom it stinkef very bad. It bad smell was from the swer that filtrr all the way up thru the shower drain. Knowing that is a problem the stuff could put some kind of fragance in the bathroom.
The smell in the bathroom
The staff were very kind and always helpful.
The bathroom was clean, but a strong sewer smell was coming from the shower and never left.
The room it self was nice and clean. The staff was polite. Walking distance to main plaza and shopping areas.
After a week of staying in hostels, I needed a place to spread out, relax, decent wifi and super clean. Hotel Portonovo fulfilled that. Breakfast was solid - excellent coffee and omelet and fruit, and the location was good for exploring Guadalajara during the day.
--Location at night. Extremely sketch (for single women -- the hotel told me to take a cab if I was going anywhere after dark) --the female receptionist was fairly useless. She liked to say 'no' alot. Nothing helpful came from speaking with her. Often the manager had to step in and how to do her job. -- the staff member at breakfast was more interested in her phone than helping anyone.
Comfortable, capacious room, excellent shower, modern decor, great breakfasts
Slightly out of the way and district a bit rundown but only 10 minutes walk from cathedral
NO ELECTRIC OUTLET IN BATHROOM. OUTSIDE LIGHTING KEEPS ROOM FROM GETTING DARK WITH ROOM LIGHTS OFF LOCATION-INDEPENDENCIA IS CROWDED WITH VENDORS,AND IS NOT COMFORTABLE AREA-
Very nice hotel, it has a chic and modern feel to it, which was a nice surprise considering the affordable price. Very friendly staff, great location near the historic district, an overall great value for what you are paying.
I enjoyed my stay here. They have a couple of computers in the lobby with internet for the hotel guests to use, which are free of charge. They were a bit slow... That's all I can think of, but it's hardly a complaint...I enjoyed this hotel.
The online room pictures are true to the room. They have multiple computers for guest and wi-fi but no printer. The staff was friendly and helpful. Front desk was willing to help me print my boarding pass. I went to Guadalajara just to fly out of that airport but wanted to take advantage of the night before my flight to walk around and have dinner downtown. Arrived about 9pm on a Sunday night the Hotel was quiet, clean and staff was and looked professional. Closet in room is pretty spacious. Loved that they have a traditional style blanket in closet. Considering the building is old the decor and maintenance of the interior is very good.
The entrance to the parking lot is tight, in the corner diagonally, only fits one vehicle going one way in one way out. This is under the building parking spaces are very compact. No valet. We did get help with luggage. Bath was on the small side, towel were good but could use some downy.
Good location Friendly staff Clean
The towels were disgusting......frayed and full of holes......I did mention It to the front desk but nothing improved. There should be security cameras in the hallways....
For the price it is very clean, modern and the people bend over backwards to make your stay a good one - super-safe private underground parking and valet parking (take advantage of it - getting in and out of the parking lot is not easy), plenty of decent hot coffee early in the morning - and free (serve yourself), the ability to have cheap and decent breakfast right there in the hotel, and the location is really good with walking distance to "las 9 esquinas" (great eating place with restaurants on all 9 corners), the historic downtown, etc., plus right in front of the subway station. Inside rooms are very quiet and comfy beds and bedding - flat-screens, and they will even do all the logging in and print your boarding passes for you,
Do not get a room over-looking the street - the noise is impossible to sleep. No elevator (no big deal since it is a small hotel but could be a factor if you have a bad back or cant carry bags up stairs for whatever reason), minimal towels, and the electric plug-ins in the room are scarce - none at all in bathrooms or close to any mirror which make drying/styling your hair impossible - if I had known I would have taken an extension cord (receptionist thought I was crazy because I wanted to dry/style my hair in front of a mirror, promised to try to find an extension cord but in 4 days couldn't "find one"haha... Also a bit spooky to walk around the neighboorhood by yourself late at night if you are women alone...(but then, why would you want to, right?) The food is super-reasonably priced and the lady who cooks and serves you is very nice, but the flavor is just ok... But you know? I'm really having to think of what to complain about - overall, a great place and terrific value.
There were prostitutes at the corner.
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