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Calle Acuario entre Av Tulum y Polar Poniente, 77780 Tulum, Mexico – Show map
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143 verified reviews
The staff speaks English
Posada Malix Pek's staff speaks: Italian, Spanish, English
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WiFi is available in all areas and is free of charge.
Free public parking is available at a location nearby (reservation is not needed).
3:00 PM - 8:00 PM
Until 1:00 PM
Cancellation and prepayment policies vary according to apartment type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
One child under 8 years stays free of charge when using existing beds.
One older child or adult is charged USD 10 per person per night when using existing beds.
There is no capacity for extra beds in the room.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are allowed on request. No extra charges.
Cards accepted at this property
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Based on 143 reviews
Value for money
Show reviews from:
April 7, 2015
Internet was spotty. We were forced to sign in several times in the same session because of signal loss no night clerk to reset the modem.
Convenient to ADO bus. Quiet and a good overall value.
March 31, 2015
The room was large and basic. No frills accommodation, clean enough but room smelled damp & musty & lighting very poor . Not good value for money - much better accom & facilities available for the price.
Air conditioning worked Good wifi ( free) Large room
March 12, 2015
The front desk was not manned for several hours at a time and when we went to check out no one was there. They didn't realize we had gone because we gave the key to the housekeeper as she said it was okay to do that. (No one at front desk when we went for breakfast. We were gone for an hour and no one was there. Since no one was there at check out time, we gave the housekeeper the key as we thought the bill had been paid by you because we put our credit card number in and we left. Bill had to be paid by some friends!) The staff was very friendly but didn't take payment at the start of our stay so didn't seem as efficient as they should have been. Since no payment was asked for when we arrived, we thought that the bill had been taken care of by you. (Hadn't checked our bank card in several days.) So, why did you take a credit card number if you don't pay the bill as do other services?
Everyone was very friendly and helpful.
March 12, 2015
Wonderful staff and great location.
March 5, 2015
They made us pay for the room for the full booking time, even though we only had it for two hours. They said we had to cancel our reservations 15 days prior to checking in if we decided not to go. The (drunk) owner who came to discuss the "contract" assured us this was in the contract. When asked for a copy of the contract he could not provide one and insistently changed the subject to why we should have paid. The almost unethical condition of the facility was the reason we chose not to stay in the first place. The official website of the hotel was deceiving beyond all belief. The website says it's within walking distance of the beach; I guess he thinks tourists walk upwards of 9-10 kilometres often. So we told this drunk owner why we weren't going to stay and the only way we could leave was by paying the full stay. If you are travelling to Tulum, please be very mindful of this place. I assume many people make this mistake due to the website's deceiving nature and close proximity to the ADO bus station.
We could leave our bags while we found a better hotel.
February 22, 2015
The hotel doesn't have any major flaws.
You really get value for your money; the wifi works, the AC is good, big rooms with a lot of space, there is hot water and the staff is very nice and caring. The hotel is just good in general. I do recommend this hotel for others. Also when you live at this hotel you get a really good connection with the whole Tulum comunity, you live near just everyday people and there is a lot of desent resturants and shops nearby
February 21, 2015
The owners have two large dogs and lots of cats. The doorway is so unpretentious that it was hard to find even when we were close by. The people we asked had never heard of it.. No lift.
Close to the bus station and to restaurants and shops. It provided all that was needed for a couple of nights. The rooms were upstairs off a balcony and were airy and cool.
February 17, 2015
Check in: they offered to pay by card but machine wouldn't work. Then they offered to pay by cash the day after but finally asked us to pay by cash the same day whereas it was late in the evening. Unfriendly owner : very aggressive. We wouldn't have water in the shower and sink for three days and they didn't care. We asked for help on the second day (Saturday), nothing done. Then we asked again on Sunday (after founding that other couples had the same issue), and the owner "el Jefe" wouldn't find a solution because it was Sunday and that nobody works on Sunday. He was very aggressive with clients and didn't want to let us have a shower in his bathroom (which was of course in the same building without the issue). Something was supposed to be done on Monday but nothing happened and the cleaner even made look like she was surprised we hadn't water... No one was here for the check out of course, to avoid any conflict with us. And be careful, sometimes in the day, they close the main entrance and you don't have the key if you haven't checked in yet. So you have to ring and be welcomed buy a women as unfriendly as the owner.
February 12, 2015
January 30, 2015
Too pricey for the quality you get Our room seemed to be furnished with leftover furniture. The sink in the bathroom was totally clogged and unusable. The bed very hard. I would not return to this place.
The location was not bad The staff was very nice
January 28, 2015
Noise...the balcony overlooked the street and the noise from traffic didn't stop until after midnight and started again about 6 am. Dogs barking.
Location, close to the bus station
January 27, 2015
too expensive, nobreakfast or other facilities double room stinks after using showering.
simple but comfortabel, well located
January 20, 2015
Complete lack of ambiance, room was IKEA stark, not even 1 bit of decor in a town where you can buy colorful cheap Mexicana anywhere. No comfortable place to sit and chill in the room or "garden" area. Never even saw the "charming Italian hosts". Someone's dog barked constantly the entire 3 night stay.
Close to bus station and good restaurants.
December 17, 2014
Value for money
November 7, 2014
Wifi was good upstairs but poor in our downstairs room. Shame about the showers that had poor pressure. Its what you dont want after a hot sweaty day. Must also add, no breakfast included or cooking facility to cook your own.
Really good location and easy to find from the ADO bus station (5mins walk) Edgar at reception was welcoming and smiley. Beds were really comfortable and the air con was good.
September 25, 2014
loud music until 2:00am
September 6, 2014
Bed was hard.
Very nice staff. Good location, 5min from bus station, bike rental nearby.
August 31, 2014
Bed was hard
Location - plenty of restaurants and shopping nearby plus the ability to rent bikes just doorsteps away.
July 8, 2014
We stayed for one night. The manager was Italian so with us extremely kind and fully available for suggestions and help. The room was big and very clean, probably only the bathroom was slightly below the standard of the room but the final evaluation is good
July 7, 2014
Noise from the street One A/C between 2 rooms Basic bathroom
Fully furnished 2 rooms Nice and clean
June 28, 2014
Thing what this guesthouse calls "shower" is really big joke. If you can, stay in this guesthouse rainy season so you can washout outside
Location is really good. Rooms were clean.
June 14, 2014
The shower water pressure was not very good but it didn't spoil my stay.
A nice well maintained posada. Great if you're looking for some quiet time.
June 13, 2014
Slight drain smell in the bathroom, but nothing major.
Nice friendly staff. Clean rooms with air con. Pretty much get exactly what you pay for. Easy walk to all the restaurants and bars on thesis road.
May 29, 2014
no tv in room, no pool, no microwave.
awesome location, 500 pesos a night, location by main st shops. working AC. shared fridge. owner cooked crab (4 crabs = 33 peso total!) we bought at store!
May 25, 2014
No hot water.
Location was close to everything in town and the place was clean and secure. Good wifi. Helpful staff.
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