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Avenida 38 Norte SN Entre Flamingos y Albatros Col Centro, 77710 Playa del Carmen, Mexico – Show map
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141 verified reviews
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Pueblito Luxury Condo Hotel's staff speaks: Spanish, English
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Outdoor Pool (all year), Grounds, Terrace, Sun Deck
WiFi is available in all areas and is free of charge.
Free public parking is available on site (reservation is not needed).
Car Rental, Shuttle Service (surcharge), 24-Hour Front Desk, Currency Exchange, Tour Desk, Ticket Service, Baggage Storage, Concierge Service, Babysitting/Child Services, Dry Cleaning
Safe, Non-smoking Rooms, Family Rooms, Elevator, All Spaces Non-Smoking (public and private), Air Conditioning
From 3:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
One child under 12 years stays free of charge when using existing beds.
One older child or adult is charged USD 54 per person per night when using existing beds.
One older child or adult is charged USD 25 per night when using existing beds.
One child under 2 years is charged USD 15 per person per night in a crib.
The maximum number of extra beds in a room is 1.
There is no capacity for cribs in the room.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
Based on 141 reviews
Value for money
Show reviews from:
March 28, 2015
The room wasn't very clean. Daily cleaning only means that you get clean towels, but no one will clean your apartment.
The hotel is only a few steps from the beach and from the 5th Street, and has two pools, both clean and beautiful. It is nice and quiet. Staff is kind and helpful.
March 15, 2015
Convenience of hotel to both the beach and main area of town. Clean and spacious rooms; great value for the price.
February 22, 2015
Didn't like to pay for internet, free WiFi is terrible and you are paying a good money for a day and charge you more for a better internet, only in Mexico we saw this.
February 14, 2015
No services as a normal hotel
The rooms, very beautifully
February 6, 2015
Coffee not included Wifi Extra Beach near hotel was erroded
Great location Friendly Staff spacious condos Rooftop Pool Close to nice and fun restaurants
January 14, 2015
At the new north end of the resort strip. If you're after the Playa del Carmen beach. This is probably not the best location.
Luxurious, spacious accommodation. Helpful staff.
December 22, 2014
not on the beach.
Very nice facility.
December 21, 2014
Charge for extra bed was not revealed till down there and then because us two adults left before the two girls did, they charged the wrong girl the full price and he had showed me the ok that said 50% off OK. And they said nothing. Shitty really.
December 20, 2014
The coffee provided in kitchenette could have been complementary.
Met all our expectations. Especially liked that when a neighbor played loud music, the staff shut them down immediately after we complained. Otherwise it was very quiet and peaceful.
December 15, 2014
The kitchen lacked some amenities and the living room furniture was a little hard but the bed was very good. Needed a nightstand and lamp on other side of bed in second bedroom and hair dryer in second bath. Staff was kind to find a dryer for us and a second coffee maker because the original was too small for four guests. lucky to have experienced a wonderful suite.
Loved, loved, loved the location and the overall experience at Pueblito. Generally everything was excellent. A few creature comforts could have increased the value but again, for the price it was really outstanding. Wonderful staff. Very accommodating. Really clean. Would go there again.
November 19, 2014
the quietness and the pool arrangements. condo very nice
November 9, 2014
Rented the "penthouse" suite based on the pictures and the private pool is a joke (not much bigger than a hot tub and water was too cold to enjoy). Didn't have hot water in the shower most days and the shower heads sprayed water everywhere except where you needed it. Constant construction going on around the property. No views from bedrooms and loud noise from the AC units all night long. This place looks great on paper but doesn't live up to expectations. Also, they require you to pay the full amount at check-in, so if you don't like it, you probably won't be able to get your money back.
October 28, 2014
Internet said $25 for an extra bed, however staff refused and demanded we upgrade to a 2 bedroom unit at a cost of approximately $70.
Nice pools, quiet. Lovely clean modern rooms. Fantastic master ensuite.
October 21, 2014
it is very expensive for what it offers. No breakfast, no restaurant service, no dishwasher service.. The living room is huge (not necessary for us). Next time I rather stay in a smaller apartment with more facilities and much cheaper
the swimming pool
October 8, 2014
The place has a slight damp smell that after a few days you might get used to. Kitchen equipment is very basic.
location is great, near the beach and walking distance from many restaurants
October 7, 2014
The beds were so-so but next time I would bring my own pillow cause theirs were bad but that's the only thing I can complain about...
The complex was very well kept up and the roof top pool was awesome! Lots if good restaurants with in 5 minute walk.
October 7, 2014
I think they overcharge they have no beach the private and General pools have no shade at all no room service at all old building with renew bathrooms but a lot of humidity even the smell. A lot I better options.
July 21, 2014
We locked our keys in the trunk of our rental car as we were leaving for the airport. After 1 hour of no help from the front desk guy, we broke a window with a rock. He wouldn't call the police, a manager, or a mechanic. It was the strangest thing. Also, we get eaten alive by mosquitos in the lobby while we were begging him to call someone.
July 18, 2014
Not very good maintenance Very dirty private pool, a shame. Wifi didn´t work No dishwasher!?? Our apartment lacked tables on both terraces
Nice location Good air condition Spacious rooms
July 8, 2014
Location was ideal you are literally within a few yards of the beach. The place we stayed was very comfortable, quiet, and clean. The staff was great they assisted with any questions we had I would highly recommend it.
July 3, 2014
Slow wireless internet.
Multiple pools, great location, spacious accommodations, comfortable settings, high quality service and staff.
June 13, 2014
Is started with a broken shower. Given they did come and fix it, but in my opinion it shouldn't have been broken in the first place. The advertised wifi was sketchy and more of an irritation to use than not. Finally when we wanted to relax and have some bubbly at the pool, which by the way had a swim-up bar area, we were told off for using glasses at the pool area. Plastic cups were suggested. Why do you have a bar at the pool if people aren't allowed to use glasses?!?
The 4th floor infinity pool was probably the only point of redemption.
June 6, 2014
The shower was a little damaged and the water kept spilling all over the floor, eventhough they tried to fixed it, it still didn´t work properly, so that made it a bit dangerous to walk around (my niece slipped because of that). We had to put our towels on the floor to prevent water from spilling all over the place. Also, the shampoo is no good and there is no conditioner available so I would strongly recommend to bring your own. Other than those minor details, the place was really great and the staff very kind.
The location was great (walking distance to 5th avenue, the main avenue if you´re looking for pubs or restaurants), right next to the beach and since the apartments were very well equiped specially kitchenwise, we saved some money on breakfast. The pool was also pretty amazing.
May 26, 2014
Pools not so clean but totally swimmable.
Separate pools for families and adults only. Very short walk from av 5. Excellent restauarants and cafes on the same street (38). Nice garden balcony. Spacious apartment and nice shower.
May 21, 2014
The a/c leaking in from over the bathroom sinks from the ceiling tiles.
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