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Avenida 38 Norte SN Entre Flamingos y Albatros Col Centro, 77710 Playa del Carmen, Mexico – Show map
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116 verified reviews
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Pueblito Luxury Condo Hotel's staff speaks: Spanish, English
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Outdoor Pool (all year), Grounds, Terrace, Sun Deck
Food & Drink
Restaurant, Restaurant with Dining Menu
WiFi is available in all areas and is free of charge.
Free public parking is available on site (reservation is not needed).
Car Rental, Shuttle Service (surcharge), 24-Hour Front Desk, Currency Exchange, Tour Desk, Ticket Service, Baggage Storage, Concierge Service, Babysitting/Child Services, Dry Cleaning
Safe, Non-smoking Rooms, Family Rooms, Elevator, All Spaces Non-Smoking (public and private), Air Conditioning
From 3:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
One child under 12 years stays free of charge when using existing beds.
One older child or adult is charged USD 54 per person per night when using existing beds.
One older child or adult is charged USD 25 per night when using existing beds.
One child under 2 years is charged USD 15 per person per night in a crib.
The maximum number of extra beds in a room is 1.
There is no capacity for cribs in the room.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
Based on 116 reviews
Value for money
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Very nice facility.
not on the beach.
Charge for extra bed was not revealed till down there and then because us two adults left before the two girls did, they charged the wrong girl the full price and he had showed me the ok that said 50% off OK. And they said nothing. Shitty really.
Met all our expectations. Especially liked that when a neighbor played loud music, the staff shut them down immediately after we complained. Otherwise it was very quiet and peaceful.
The coffee provided in kitchenette could have been complementary.
Loved, loved, loved the location and the overall experience at Pueblito. Generally everything was excellent. A few creature comforts could have increased the value but again, for the price it was really outstanding. Wonderful staff. Very accommodating. Really clean. Would go there again.
The kitchen lacked some amenities and the living room furniture was a little hard but the bed was very good. Needed a nightstand and lamp on other side of bed in second bedroom and hair dryer in second bath. Staff was kind to find a dryer for us and a second coffee maker because the original was too small for four guests. lucky to have experienced a wonderful suite.
the quietness and the pool arrangements. condo very nice
Rented the "penthouse" suite based on the pictures and the private pool is a joke (not much bigger than a hot tub and water was too cold to enjoy). Didn't have hot water in the shower most days and the shower heads sprayed water everywhere except where you needed it. Constant construction going on around the property. No views from bedrooms and loud noise from the AC units all night long. This place looks great on paper but doesn't live up to expectations. Also, they require you to pay the full amount at check-in, so if you don't like it, you probably won't be able to get your money back.
Nice pools, quiet. Lovely clean modern rooms. Fantastic master ensuite.
Internet said $25 for an extra bed, however staff refused and demanded we upgrade to a 2 bedroom unit at a cost of approximately $70.
the swimming pool
it is very expensive for what it offers. No breakfast, no restaurant service, no dishwasher service.. The living room is huge (not necessary for us). Next time I rather stay in a smaller apartment with more facilities and much cheaper
location is great, near the beach and walking distance from many restaurants
The place has a slight damp smell that after a few days you might get used to. Kitchen equipment is very basic.
The complex was very well kept up and the roof top pool was awesome! Lots if good restaurants with in 5 minute walk.
The beds were so-so but next time I would bring my own pillow cause theirs were bad but that's the only thing I can complain about...
I think they overcharge they have no beach the private and General pools have no shade at all no room service at all old building with renew bathrooms but a lot of humidity even the smell. A lot I better options.
We locked our keys in the trunk of our rental car as we were leaving for the airport. After 1 hour of no help from the front desk guy, we broke a window with a rock. He wouldn't call the police, a manager, or a mechanic. It was the strangest thing. Also, we get eaten alive by mosquitos in the lobby while we were begging him to call someone.
Nice location Good air condition Spacious rooms
Not very good maintenance Very dirty private pool, a shame. Wifi didn´t work No dishwasher!?? Our apartment lacked tables on both terraces
Location was ideal you are literally within a few yards of the beach. The place we stayed was very comfortable, quiet, and clean. The staff was great they assisted with any questions we had I would highly recommend it.
Multiple pools, great location, spacious accommodations, comfortable settings, high quality service and staff.
Slow wireless internet.
The 4th floor infinity pool was probably the only point of redemption.
Is started with a broken shower. Given they did come and fix it, but in my opinion it shouldn't have been broken in the first place. The advertised wifi was sketchy and more of an irritation to use than not. Finally when we wanted to relax and have some bubbly at the pool, which by the way had a swim-up bar area, we were told off for using glasses at the pool area. Plastic cups were suggested. Why do you have a bar at the pool if people aren't allowed to use glasses?!?
The location was great (walking distance to 5th avenue, the main avenue if you´re looking for pubs or restaurants), right next to the beach and since the apartments were very well equiped specially kitchenwise, we saved some money on breakfast. The pool was also pretty amazing.
The shower was a little damaged and the water kept spilling all over the floor, eventhough they tried to fixed it, it still didn´t work properly, so that made it a bit dangerous to walk around (my niece slipped because of that). We had to put our towels on the floor to prevent water from spilling all over the place. Also, the shampoo is no good and there is no conditioner available so I would strongly recommend to bring your own. Other than those minor details, the place was really great and the staff very kind.
Separate pools for families and adults only. Very short walk from av 5. Excellent restauarants and cafes on the same street (38). Nice garden balcony. Spacious apartment and nice shower.
Pools not so clean but totally swimmable.
The a/c leaking in from over the bathroom sinks from the ceiling tiles.
We loved the rooftop pool. Staff was very cordial, friendly and helpful. We plan to come back.
There was no hot water on the second day of our stay. Tour to Chichinitza was arranged by your staff. The van had airconditioning problems and we had to sit thru in the hot van during our trip. We were told that the tour company will refund some money we paid and we have not heard anything so far.
A very clean and spacious Condo
I wish I have a view of the beach.
Pool access and good privacy. Quality service great location
Penthouse need to be painted in some bathrooms. No completmetry coffee 7us for a bag. I opened it by accident thought it was free
The appartment was very good.
Coffee and water for coffee don't included into the hotel price so you need to pay more.
Definitely not luxury. Kitchen extremely poorly equipped. No umbrellas for guests. Extremely slippery stairs inside units that have rooftop pool.
We loved our stay at Pueblito condos. The rooms were spacious and modern and the condo was well equipped. We really enjoyed the rooftop pool and the location was great.
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