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Pueblito Luxury Condo Hotel
Avenida 38 Norte SN Entre Flamingos y Albatros Col Centro, 77710 Playa del Carmen – Show map
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450 properties in Playa del Carmen
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71 verified reviews
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Pueblito Luxury Condo Hotel's staff speak: Spanish, English
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Outdoor Pool (all year), Grounds, Terrace, Sun Deck
Food & Drink
Restaurant, Restaurant With Dining Menu
Free! WiFi is available in all areas and is free of charge.
Free! Free public parking is available on site (reservation is not needed).
Airport Shuttle, Car Rental, Shuttle Service (surcharge), 24-Hour Front Desk, Currency Exchange, Tour Desk, Ticket Service, Baggage Storage, Concierge Service, Babysitting/Child Services, Dry Cleaning
Safe, Non-smoking Rooms, Family Rooms, Elevator, All Spaces Non-Smoking (public and private), Air Conditioning
From 3:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Free! One child under 12 years stays free of charge when using existing beds.
One older child or adult is charged USD 54 per person per night when using existing beds.
One older child or adult is charged USD 25 per night when using existing beds.
One child under 2 years is charged USD 15 per person per night in a crib.
The maximum number of extra beds in a room is 1.
There is no capacity for cribs in the room.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
Pueblito Luxury Condo Hotel accepts these cards and reserves the right to pre-authorize your card prior to arrival.
Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.
Based on 71 reviews
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We locked our keys in the trunk of our rental car as we were leaving for the airport. After 1 hour of no help from the front desk guy, we broke a window with a rock. He wouldn't call the police, a manager, or a mechanic. It was the strangest thing. Also, we get eaten alive by mosquitos in the lobby while we were begging him to call someone.
Nice location Good air condition Spacious rooms
Not very good maintenance Very dirty private pool, a shame. Wifi didn´t work No dishwasher!?? Our apartment lacked tables on both terraces
Location was ideal you are literally within a few yards of the beach. The place we stayed was very comfortable, quiet, and clean. The staff was great they assisted with any questions we had I would highly recommend it.
Multiple pools, great location, spacious accommodations, comfortable settings, high quality service and staff.
Slow wireless internet.
The 4th floor infinity pool was probably the only point of redemption.
Is started with a broken shower. Given they did come and fix it, but in my opinion it shouldn't have been broken in the first place. The advertised wifi was sketchy and more of an irritation to use than not. Finally when we wanted to relax and have some bubbly at the pool, which by the way had a swim-up bar area, we were told off for using glasses at the pool area. Plastic cups were suggested. Why do you have a bar at the pool if people aren't allowed to use glasses?!?
The location was great (walking distance to 5th avenue, the main avenue if you´re looking for pubs or restaurants), right next to the beach and since the apartments were very well equiped specially kitchenwise, we saved some money on breakfast. The pool was also pretty amazing.
The shower was a little damaged and the water kept spilling all over the floor, eventhough they tried to fixed it, it still didn´t work properly, so that made it a bit dangerous to walk around (my niece slipped because of that). We had to put our towels on the floor to prevent water from spilling all over the place. Also, the shampoo is no good and there is no conditioner available so I would strongly recommend to bring your own. Other than those minor details, the place was really great and the staff very kind.
Separate pools for families and adults only. Very short walk from av 5. Excellent restauarants and cafes on the same street (38). Nice garden balcony. Spacious apartment and nice shower.
Pools not so clean but totally swimmable.
The a/c leaking in from over the bathroom sinks from the ceiling tiles.
We loved the rooftop pool. Staff was very cordial, friendly and helpful. We plan to come back.
There was no hot water on the second day of our stay. Tour to Chichinitza was arranged by your staff. The van had airconditioning problems and we had to sit thru in the hot van during our trip. We were told that the tour company will refund some money we paid and we have not heard anything so far.
A very clean and spacious Condo
I wish I have a view of the beach.
Pool access and good privacy. Quality service great location
Penthouse need to be painted in some bathrooms. No completmetry coffee 7us for a bag. I opened it by accident thought it was free
The appartment was very good.
Coffee and water for coffee don't included into the hotel price so you need to pay more.
Definitely not luxury. Kitchen extremely poorly equipped. No umbrellas for guests. Extremely slippery stairs inside units that have rooftop pool.
We loved our stay at Pueblito condos. The rooms were spacious and modern and the condo was well equipped. We really enjoyed the rooftop pool and the location was great.
The staff was very friendly and attentive. Good location for beach and activities in Playa del Carmen.
Disappointed building was under renovation during our stay. Main pool was drained, sounds of saws and hammering 8-10 hours a day. Would not have chosen this hotel if I knew it was being renovated during my stay.
Pool on the roof
It has been impossible to get an invoice within three days after leaving the hotel. Mr. José Saldaño, the accountant, promised it various times, but did not comply. Definitely a negative point for such an up-scale location!
We arrived at night... it looked so welcoming. . The hotel looked small from the pictures I'd seen.. but it Was larger than I thought. The two bedroom suites were very roomy. It has a kitchen with all appliances and plates, cooking pans and silverware. . Just as if you were at home. It is almost in front of the beach. The fourth floor has a huge area with a a large pool and a few smaller ones. The view is amazing and comfortable. . Almost as if you were in your own private pool. We will go back again!!!! By the way, all the staff was also very friendly and the hotel is only a block away from 5th avenue where all the parties are happening.
That I didn't stay there longer!!
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