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Via Oriente Numero 9211 Zona Rio, 22010 Tijuana, Mexico – Show map
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38 properties in Tijuana
Including hotels, apartments, villas and more.
200 verified reviews
The staff speaks English
Pueblo Amigo Hotel Plaza y Casino's staff speaks: Spanish, English
Booking is safe
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WiFi is available in all areas and is free of charge.
Free public parking is available on site (reservation is not needed).
From 3:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Up to two children under 12 years stay free of charge when using existing beds.
One older child or adult is charged USD 10 per person per night when using existing beds.
One older child or adult is charged USD 10 per night in an extra bed.
The maximum number of extra beds/cribs in a room is 1.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
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Based on 200 reviews
Value for money
Show reviews from:
This Tijuana Hyatt Place is located on Agua Caliente Boulevard in the centre of Zone Río business district.
Score from 42 reviews Wonderful
This hotel is in the Río area of Tijuana, close to the main shopping areas and financial district. The modern, air conditioned rooms have flat-screen satellite TV and free Wi-Fi.
Score from 228 reviews Good
This hotel provides free shuttle service to and from Tijuana International Airport, which is a 10-minute drive away. The rooms include a safe.
Score from 180 reviews Good
Centrally located in Tijuana, Holiday Inn Tijuana Zona Rio offers an outdoor pool, gym and a spa with hot tub and massage service. There is a 24-hour front desk, free Wi-Fi and free parking.
Score from 151 reviews Good
April 29, 2015
Love it my favorite hotel
April 28, 2015
They tried to pull a fast one while returning my credit card voucher. Make sure if you leave your card on file you receive the full voucher booklet back.
April 13, 2015
The price is a little expensive , especially the food in the restaurant .
The service,location, the employees.
April 9, 2015
Expensive drinks at the bar. Wi-Fi signal constantly dropped out. Had difficulty making phone calls both on my cell phone and the phone in my room. Was very confused by the codes necessary to put in before dialing. Asked the front desk for help but didn't really get the answers I was looking for.
The staff was friendly and helpful, almost everyone spoke English. The hotel in rooms were clean there's a small casino with video slot machines and a small sports book. Restaurant serving a breakfast buffet and a small bar in the casino. Plenty of taxi service right out front and a supermarket a three minute walk across the courtyard.
April 9, 2015
Just getting away
March 30, 2015
The quality of wifi signal does not match quality of hotel and service. Even when in the lobby you can not get a signal. If having internet connection service is important to you , plan on working in a Starbucks.
Great location less then 5 minutes from border , 10 minutes from shopping mall, room service (food) until late night (2am). Excellent staff.
March 28, 2015
How easy it can b for someone to fall from 6 levels down. Wow.
March 24, 2015
The staff seemed a bit bothered because we offered to take our own luggage. The elevator wait was long, even though no one was on the elevator it seemed to sit on a floor for awhile before it headed up to our floor.
The location was not in a shady place. The rooms were very spacious, clean, and comfortable. Not a lot of noise despite of the casino downstairs.
March 24, 2015
My room was was not ready at the time of check-in. I had to wait nearly an hour before I received the room keys. They apologigized for the inconvenience.
The hotel is very clean and modern. The staff was very friendly and warm. The breakfast buffet is exceptional and delicious. They have three sections of casino gaming areas and massage spa! I would come back for another stay.
March 24, 2015
Booked a room with two queen beds for me and my friends, just so when we get there and want to check in they tell me that they could only give me a room with one bed, and to top if off they wanted to charge us for an additional bed and blankets because charging us for the wrong room wasn't enough! Never going back to them, don't recommend the place.
March 22, 2015
Had to get key updated everyday.
Close to boarder
March 21, 2015
WiFi goes in and out. Didn't gave fridge in room but many retardants close by.
Location and very nice room.
March 7, 2015
the room was very amazing and roomy for 4 people. The Breakfast was outstanding and the staff was very helpful. I will tell all my family and friends about my experience with your hotel. Thank you for a wonderful experience and i will see you again soon.
February 24, 2015
Wifi could be better
Room is clean, bed and pillows are very comfortable. Restaurant has a good food and staff are very polite.
February 22, 2015
WIFI is average. Has extra charge for local phone call. Restaurant has a limited menu.
Convenient to the US border, about 4minutes walk.
February 21, 2015
The only issue we had ws with the tub stopper. It was not the right size. The soda was expensive too ($2.50 a can????!!!!)
the room was very very nice. Exactly like the pictures. Check in was a breeze. Great location, and The staff was very helpful and courteous.
February 17, 2015
The pillows feel old or need to be change.
Location and restaurant food and service. The casino is a plus!
February 17, 2015
Food is very expensive. No refrigerator, microwave or safe deposit box.
Closer to the border. It's very clean.
February 16, 2015
I won money at your casino. Upon cashing out I was told that they would retain 5.3% for taxes. Unusual from other casinos I have visited through out the world. Rules are rules. However they proceeded to retain an additional 6% approximately. I could not get a satisfactory reason from the pay out cashier or the supervisor. I would be remiss to play at your casino again without clarification.
Food, service and room were great
February 15, 2015
Wifi was limited
Staff has improved in hospitality.
February 11, 2015
Very unfriendly receptionist on Sunday afternoon (the lady). Border line rude. I felt like I was bothering them for checking in. Air Conditioner did not work. Wanted to stay another night (Monday night) but they increased my rate. They did not offer to negotiate it down.
Close to border. Casino Great food Very friendly bellman (day and night) Quiet Room.
February 10, 2015
They tried to give us a smoking room as well as two beds, despite our one bed non-smoking reservation. The staff does speak English, but not fluently. Luckily, my boyfriend speaks Spanish.
Pillows were really comfortable. WiFi was also good.Staff was pleasant.
February 1, 2015
Too hot inside the room. Air conditioner does not work properly
closer to the border
January 30, 2015
nothing to dislike
1) Outstanding luxury facility: interior design, marble & stainless steel, oil painted murals, the restaurant design 2) Outstanding degree of personal grooming of all staff 24/7 3) outstanding degree of service from entire staff: reception, waiters, managers & taxi drivers
January 22, 2015
Although the staff was friendly they were not very attentive. It took them almost there hours to get a bucket of ice sent to the room. They do not have any ice machines so you have to wait for them. The wifi is free but not secure and extremely slow and unpredictable. The couch I'd s joke, it looks new and probaby but it is one of the cheapesr, loudest couches I have ever sat on.
The staff was friendly and the rooms were clean. The bathrooms were well stocked and had extras like a toothbrush, sewing kit and other small items like this. I didn't use them but it is nice to have if you forget them.
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